AAA Northern California, Nevada & Utah

Maximize life insurance sales and market penetration, provide sales support and training, develop business plans, and ensure compliance with regulations. | High school diploma or GED, active state life insurance license, 1+ years life insurance or annuity sales experience preferred, and relevant certifications preferred. | Why Work For Us? • Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position • 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period • Benefits – Medical, Dental, Vision, wellness program and more! • Paid Holidays • Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. • Collaborative Environment – AAA will value your contribution to providing exceptional service to our members • Free AAA Classic Membership • AAA Product Discounts • Tuition Reimbursement Program . At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. Essential Functions • Maximizes life insurance market penetration with current members and property/casualty insureds and stays vigilant for new sales opportunities. Maintains high quality production and persistency standards to assure profitable growth. Identifies and develops sales opportunities within the community. Follows company approved sales process in the completion of required financial, activity and sales reporting. • Provides life sales support and training on lead development and identification for the frontline employees, Insurance Sales Agents (P/C) and other staff who come in contact with members/ insureds. Establishes and maintains strong working relationships with front line employees, Sales Agents and the branch management team. Notifies Agents in a timely manner of result with referred lead. Provides leads from life insureds and other calls to Sales Agents for other products/services, i.e., membership, auto/homeowners and travel insurance. • Stays well-informed of changes and developments in policy and/or external practices. Attends meetings to obtain information, provide input, keep lines of communication open, stay updated and offer sales ideas when appropriate. Keeps current in industry; maintains continuing education for licensure. • Develops annual business plan with input and involvement from the Life Sales Manager to meet goals and determine responsibilities, including new business life sales, quality standards, as well as building outstanding customer relationships. Reviews plan objectives and reassesses strategies to align performance relative to annual sales goals. • Ensures compliance with NCNU and AAA Life and regulations, as well as external regulations Knowledge/Skills/Abilities • Strong interpersonal, presentation and communication skills needed to interact with staff, members and insureds effectively • Ability to cultivate relationships with peers and staff; educates staff to make referrals to Life Insurance • Agents • Computer skills in basic software applications, and navigating business applications specific to life insurance • Demonstrated skills in selling life insurance and annuities; Skills to develop, track and effectively follow up on leads (preferred) • Strong knowledge in sales techniques, life product line illustrations, features and benefits (preferred) • Demonstrated skills in prospecting and lead generation abilities (preferred) • Bilingual communication skills (preferred) Education & Experience/Licenses & Certification • High School Diploma or GED • Valid Automobile Operator's License • Active State Resident Life Insurance License • Bachelor's degree in related area or an equivalent combination of education and experience • (preferred) • 1+ years experience in Life Insurance and/or Annuity Sales (preferred) • CLU, ChFC and/or LUTCF Designations (preferred) Work Environment/Physical Requirements Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer. #LIFE -

Manage and execute policyholder lifecycle and retention strategies through cross-functional collaboration and data-driven program management. | Bachelor's degree and 8 years in marketing, customer experience, operations, or product management with CRM and analytics tool familiarity; MBA preferred. | Why Work For Us? • Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position • 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period • Benefits – Medical, Dental, Vision, wellness program and more! • Paid Holidays • Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. • Collaborative Environment – AAA will value your contribution to providing exceptional service to our members • Free AAA Classic Membership • AAA Product Discounts • Tuition Reimbursement Program . At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. NOTE: This role is hybrid and requires 3 days a week in our Walnut Creek, CA office. The Senior Lifecycle Management Specialist will play a key role in managing the insurance policyholder experience and driving retention through marketing efforts that increase engagement, satisfaction, and loyalty. This role will focus on strategy and execution and is a good fit for someone who straddles operations, marketing, and customer experience. RESPONSIBILITIES / JOB DUTIES • Strategic Planning and Development • Execute policyholder lifecycle management strategies to drive growth and engagement. • Identify key areas for improvement in the policyholder lifecycle and retention process. • Program Management and Execution • Design, execute, and manage retention-focused programs across multiple channels and operating functions. • Collaborate with cross-functional teams (marketing, sales, and customer experience) to address policyholder challenges and improve retention. • Monitor program performance and adjust strategies to ensure success. • Coordinate resources, timelines, and deliverables for retention projects. • Special projects as assigned. • Data Analysis and Reporting • Leverage data analytics to understand policyholder behaviors, preferences, and churn risks. • Track key performance indicators (KPIs) related to policyholder retention. • Prepare and present detailed reports on retention outcomes to stakeholders. • Stakeholder Collaboration and Communication • Partner with peers in Marketing, Consumer Experience, Sales, Operations, and IT to align retention efforts. • Communicate project progress, insights, and results to internal stakeholders. • Foster a culture of collaboration to improve the overall policyholder experience. KNOWLEDGE AND SKILLS • Exceptional strategic planning, problem-solving and execution skills • Analytical skills using policyholder data to identify trends, areas for improvement and drive decision-making • Creative thinking to conceptualize innovative retention initiatives • Experience managing multiple programs simultaneously while delivering on time and within budget • Ability to lead cross-functional teams across marketing, sales, finance, IT and operations • Excellent communication, presentation, and interpersonal skills EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES • Minimum Qualifications • Bachelor's degree in Marketing, Business Administration, Operations, or a related field • 8 years Related Work experience in Marketing, Customer Experience, Operations Management or Product Management • Familiarity with CRM platforms, marketing automation tools, and analytics software. • Preferred Qualifications • MBA or Master's • Experience in subscription-based industry (e.g. - insurance, fintech, consumer goods) WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds). Approximately 98% of time is spent using a video display terminal #OLG_RX #LI-OH1 We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $129,234.00 - Mid: $161,542.00- Max: $193,849.00 -

Lead digital content strategy and execution across multiple platforms including website and social media, managing a team and vendors to deliver engaging, SEO-optimized content aligned with brand objectives. | Bachelor's degree in Marketing or Communications, 3-5 years leading digital marketing or brand/digital content creation, with preferred MBA or Master's degree and technical expertise in SFMC, SEM Rush, and CMS. | Why Work For Us? • Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position • 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period • Benefits – Medical, Dental, Vision, wellness program and more! • Paid Holidays • Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. • Collaborative Environment – AAA will value your contribution to providing exceptional service to our members • Free AAA Classic Membership • AAA Product Discounts • Tuition Reimbursement Program . At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. This role is a hybrid role that requires 3 days a week in the Walnut Creek Office The Manager, Digital Content is responsible for creating and executing digital content across all of our platforms, from our website to social media channels. RESPONSIBILITIES / JOB DUTIES • Provide leadership and content direction across digital channels including SEO, social, community/influencer development, and web • Develop and implement a content strategy that is aligned with AAA MWG’s brand and business objectives • Develop and execute a short video and influencer strategy that delivers organic content to further consideration of our products • Collaborate cross-functionally to develop and deliver content for the various lines of business • Create and manage high-quality, engaging content for all digital platforms include website and social media • Oversee the content production process, including ideations, creation, review, and publishing • Develop and maintain the content calendar ensuring timely schedules and production timelines • Optimize content for relevance and brand voice. Maintain a strong understanding of SEO best practices and incorporate them into content creation and optimization • Manage the content budget, including vendor relationships and freelancers • Manage a team of hands-on digital marketing specialists, vendors, and external resources to help support digital content efforts KNOWLEDGE / SKILLS / ABILITIES • A passion for storytelling combined with an understanding of digital media • Strong writing and editing skills with an eye for detail and creativity • Excellent project management and organizational abilities • Exceptional verbal and written communication skills. • Ability to conduct online marketing, digital design, website management, paid marketing, a in a fast-paced and fun environment. • Ability and willingness to help the team execute work. • Strong expertise in SEO and digital marketing. • Technical expertise with SFMC, SEM Rush and Content Management Systems (CMS). • Knowledge of either the retail marketing environment or AAA’s core products (AAA Insurance or AAA Membership). • Passion for brand building, marketing, and communications, with proven ability to get the best results and creativity out of teams. • Strong understanding of digital marketing, brand management, and product marketing. • Excellent project management and organizational abilities. • Strong writing and editing skills with an eye for detail and creativity. EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES • Minimum Qualifications • Bachelor’s degree in Marketing, Communications, or related field. • 3 to 5 years leading Digital Marketing or Brand/digital content creation. • Preferred Qualifications • MBA or Master's degree #OLG_RX #LI-OH1 We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $149,109.00 - Mid: $166,315.00- Max: $183,518.00 -