AAA Mid-Atlantic

Assist members with inquiries, sell membership and travel products, and provide exceptional service in a remote contact center environment. | High school diploma, 2-5 years sales experience, ability to pass background check and obtain Motor Club License, stable internet, and a suitable home work environment. | Our Member Contact Center Sales Associates utilize relationship selling to aid members in maximizing membership benefits and plan domestic travel. Provide exceptional service to members by selling various Membership, Travel products, Financial Services products and other relevant AAA products and services. Provide courteous and professional assistance in responding to member inquiries concerning Membership benefits and service, Travel Reservations, general member inquiries, Financial Services, Driving School and Emergency Road Service in a high-volume contact center environment. Meet or exceed established production goals. • **Full Time and Part Time positions available! This is a work from home position, candidates must live within one of these territories to be considered: ·Connecticut ·Delaware ·Indiana ·Kentucky ·Maryland ·New Jersey Oklahoma ·Pennsylvania ·South Dakota ·West Virginia) Why work for AAA Club Alliance? • Fully remote/work from home. • Computer equipment provided. • Almost 4 weeks of Paid Time Off, plus 6 paid company holidays and 2 floating holidays. • Paid Virtual Training (must be able to attend all training). • 1st shift and 2nd shift schedules available. One weekend shift each week REQUIRED. Set schedule. • Variety of Work Schedules starting between 8:00 a.m. up to 5:00 p.m. EST (Full-time and Part -time) • Company-wide Career mobility opportunities • Next New Hire Training Class to begin Monday, January 12, 2026! -Start the New Year off with a New Career at AAA Club Alliance! • *Training Requirement: Training is paid and will take place virtually, Monday - Friday (9:00 a.m. - 4:30 p.m. EST) for the first 5 weeks. Must be able to attend ALL training. Work schedule will begin after training is completed. ** What we need from you: • High School Diploma or equivalent. • 2 to 5 years of SALES experience with a preference for those with call center or inbound call experience. • A Motor Club License is required for selling and servicing AAA ACA Memberships. Candidates must pass a background screening, including federal and state fingerprinting, and obtain the necessary licensing within 60 days of hire. Costs will be reimbursed at time licensing is secured. Costs varies by State (up to $200). • Must be able to provide a work environment free from all disruptions and distractions. This includes a private area that prevents access to others during working hours, as well as prevents disruptions such as overly noisy pets or others within your home. Working remotely is not intended to serve as a substitute for child/dependent or adult/elder care. • Must be able to work overtime and/or on holidays as required by business needs. • Subject to any pre-approved PTO, in this position and regardless of your regularly scheduled workdays, you are expected to work the day after the following holidays: Christmas, New Years, Memorial Day, July 4th, Labor Day and Thanksgiving. • Must be able to maintain a stable, secure, and hard-wired internet connection for the duration of their employment. Wi-Fi connections are not permitted for use in the role. What we can offer you: • A starting base hourly rate for this position is $11.55 - $22.08. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as geographic location. • Monthly incentive plan based on individual performance • Shift differential for 2nd shift of 8% • And so much more....review full listing of AAA Club Alliance Benefits. Full time Associates are offered a comprehensive benefits package that includes: • Medical, Dental, and Vision plan options • Up to 2 weeks Paid parental leave • 401k plan with company match up to 7% • 2+ weeks of PTO within your first year • Paid company holidays • Company provided volunteer opportunities + 1 volunteer day per year • Free AAA Membership • Continual learning reimbursement up to $5,250 per year • And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Customer Service

Assist customers with sales, memberships, and travel planning in a retail environment, including upselling and cross-selling products. | Previous sales and customer service experience, proficiency with computers, high school diploma or equivalent, and willingness to obtain Notary Public license. | Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. Don't wait any longer, apply now and take the next step towards a rewarding career! AAA Club Alliance is actively hiring for an experienced full-time Retail Sales Associate! Check out what AAA can offer you: The starting base compensation for this position is $12.99 to $17.00/hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. This position is eligible to earn incentive pay, with an average payout of $162.00 - $389.00 per month. Store hours from Monday to Friday, 9AM to 5:30PM, and Saturday, 9AM to 1PM; 37.5 Hour Work Week No Sundays! Full-Time Retail Associates can accrue up to three weeks of paid time off during your first year. Location Address: 1223 Southwest Wanamaker Road, Topeka, KS 66604 What our Retail Sales Associates do: Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals. Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks. Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery. Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable. What you will need: Required previous sales and customer service experience, with an ability to drive results and exceed expectations. Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships. Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment. Notary Public designation or willingness to obtain with 6 months of employment. Basic geography knowledge is beneficial. High school diploma or equivalent required Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include the ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position. Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options Up to 2 weeks Paid parental leave 401k plan with company match up to 7% 2+ weeks of PTO within your first year Paid company holidays Company provided volunteer opportunities + 1 volunteer day per year Free AAA Membership Continual learning reimbursement up to $5,250 per year And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Sales Work from home or remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia. AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly 7.4 million members in 13 states including Washington, D.C. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while growing their own career. So that leaves one question, are you ready to make a difference? Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Associate referral process! We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can learn more about our benefit offerings here. AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aca.aaa.com.