8am

Design and build AI-powered features, collaborate with data teams, and deploy AI services. | 5+ years of software engineering experience, proven AI/ML service deployment, strong Python skills, experience with LLMs, cloud deployment, and data infrastructure. | It's a new day with a new opportunity at 8am! About the role: 8am is looking for a Senior Engineer to join our team of seasoned AI engineers who are delivering on the roadmap of AI features to enhance and expand our 8am suite of products. In this role, you will design and build AI-powered features that delight our customers, create new capabilities, and strengthen our platform. You will collaborate with engineers, product managers, and data scientists to bring cutting-edge AI into production, ensuring it drives meaningful business and customer outcomes. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Collaborate with product managers and stakeholders to translate business problems into AI-driven solutions. Design, implement, and integrate AI features into existing 8am products. Partner with the Data team to ensure the right data is collected, enriched, prepared, and staged for AI consumption and use. Build and evaluate AI-powered services, from customer-facing prototypes to general availability to all our customers. Write high-quality Python code to manipulate data, interact with large language models, and assess performance. Develop tools and infrastructure to support reliable, scalable, and secure AI deployment. Work with our cloud operations team to deploy AI features, monitor their impact, and continuously improve them. About you: 5+ years of professional software engineering experience, ideally in full stack SaaS application development or backend. Proven track record of building and deploying production-ready AI/ML services. Hands-on experience with LLM frameworks, platforms and related tooling. Strong Python development skills and familiarity with data manipulation and evaluation workflows. Experience building scalable data infrastructure and integrating models into broader SaaS systems. Experience working in AWS cloud environments and with modern DevOps practices. Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Nice to have (Preferred): Bachelor’s degree or higher in Computer Science, Engineering, or a related technical field. Experience fine-tuning and optimizing Large Language Models (LLMs). Experience integrating AI into streaming or real-time data flows. Background in Natural Language Processing (NLP). Exposure to fintech or the legal industry. Additional Information The annual salary range for this position is $150,000 to $180,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

Leading engineering teams to build growth infrastructure and optimize onboarding and activation experiences. | 7+ years in large-scale cloud solutions, 5+ years leading software teams, experience with growth tech stacks, APIs, React, SQL, and agile methodologies. | It's a new day with a new opportunity at 8am! About the role: The Senior Engineering Manager, Growth is responsible for leading engineering teams focused on building the infrastructure, tooling, and experiences that drive data-driven growth across our product portfolio. This is an exciting opportunity to be part of our transformation from an exclusively sales-led organization focused on point solution adoption to a nimble multi-channel, multi-service platform that grows with our customers. You will lead two core teams: the Growth Enablement team building foundational infrastructure (customer data platforms, experimentation frameworks, feature flagging systems, and analytics infrastructure), and the First Time Use team optimizing trial experiences, onboarding flows, and activation moments that drive conversion and early engagement. This position will run projects that include deploying product updates, building scalable growth infrastructure, optimizing conversion funnels, and implementing integrations that meet customer needs while enabling rapid experimentation and data-driven decision making. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Urgency: You move quickly, ship iteratively, and prioritize speed of learning over perfect solutions—building MVPs that validate hypotheses rapidly Adaptability: Thrive in a fast-paced environment where priorities shift based on data, and can pivot technical approaches when experiments suggest a better path forward Innovative Thinker: Excitement for building elegant technical solutions that enable delightful user experiences and unlock new growth capabilities About you: Bachelor's degree in Computer Science or related field, or equivalent practical experience 7+ years of experience designing, implementing, monitoring, and debugging large-scale solutions in cloud-based environments (AWS, GCE) Minimum of 5 years experience directly leading software developers, with at least 2+ years managing, mentoring and leading engineering teams; preference for experience in growth engineering, platform engineering, or conversion optimization Experience building and deploying production-grade web applications and SaaS applications at scale Strong understanding of growth engineering domains including experimentation platforms, customer data infrastructure, product analytics, and conversion optimization Experience building or managing teams that create shared infrastructure and tooling used across multiple products Familiarity with modern growth tech stacks (Segment, Amplitude/Mixpanel, LaunchDarkly, etc.) and ability to make informed technical decisions about tool selection and integration Experience supporting rapid iteration, A/B testing, and data-driven development across growth initiatives Experience building APIs and strong understanding of SOLID design principles and design patterns Expert knowledge of frontend technologies with experience writing components using React Strong understanding with SQL and familiarity with databases such as Postgres or MySQL Familiarity with LEAN product development and Agile frameworks (Scrum or Kanban) Partners closely with Principal Product Managers for Growth Enablement and First Time Use to align engineering execution with product vision Significant experience with addressing interpersonal conflicts/critical issues, organizing resources to meet strategic goals, mentoring/coaching employees, conducting employee performance evaluations, and recruiting/retaining talent Excellent leadership, communication, prioritization, collaboration, and problem-solving skills with a track record of building and managing high-functioning, inclusive, diverse, and productive teams Strong teamwork and documentation skills Strong experience with resolving conflict and building trust within and between teams, particularly across Product, Engineering, and Data functions Understands and supports business objectives of Product, Data, Marketing, and Sales teams to ensure growth engineering delivers maximum impact Ability to balance foundational infrastructure work with rapid experimentation and customer-facing improvements Comfort with data-driven development practices and metrics-focused engineering culture Ability to identify motivational criteria of each employee individually and uses this knowledge to inspire the best possible performance Leads by example and acts as coach and mentor for engineers Sets performance objectives and conducts performance reviews on a timely basis Anticipates and resolves personnel issues before they become problems Leads on-boarding and off-boarding for new and departing team members Performs reviews and career development Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Additional Information The annual salary range for this position is $150,000 to $180,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

Designing and scaling web applications, mentoring engineers, and collaborating with stakeholders. | 7+ years of experience in large-scale cloud solutions, extensive React and Ruby on Rails experience, and familiarity with Agile methodologies. | It's a new day with a new opportunity at 8am! About the role: At 8am, we’re building the next generation of SaaS products that power how professionals work, from payments to client experience and everything in between. As part of our Engineering team, you’ll play a pivotal role in designing and scaling the technology behind a platform trusted by hundreds of thousands of users nationwide. This is a rare opportunity to work at an innovative, growth-stage tech company where your ideas directly shape the product, the architecture, and the future of how professional service firms run their businesses. If you’re energized by solving complex challenges and shipping products that make a tangible impact, you’ll thrive here. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Design and implement scalable applications using modern web application frameworks (e.g., Rails, React, Node, NextJS). Utilize and maintain reusable component libraries. Collaborate with product teams to assess trade-offs, identify risks, and align improvements with business objectives. Modernize web applications to enhance user experience, improve performance, and ensure scalability. Mentor and coach software engineers, fostering professional growth within the team. Work closely with UX teams to design and ship web applications with a focus on usability. Support software deployments by debugging, troubleshooting, and coordinating with DevOps and QA engineers. Partner with technical and non-technical stakeholders to gather requirements, propose solutions, and align with business goals. Lead team ceremonies, including sprint planning, grooming, and retrospectives, ensuring effective communication and coordination. Drive technology initiatives to enhance application performance, scalability, and maintainability. Stay updated with industry trends and emerging technologies to bring innovation to the team. Provide technical expertise to the broader engineering group to drive positive outcomes. About you: BS in Computer Science or related field, or equivalent professional experience. 7+ years of experience designing, implementing, and debugging large-scale, cloud-based solutions. Extensive experience building production-grade React applications, including developing reusable components, managing complex state, and optimizing front-end performance. Professional experience with Ruby on Rails, with the ability to develop and maintain APIs and other backend functionality. Experience with Lean product development and Agile frameworks (e.g., Scrum, Kanban). Strong understanding of SOLID design principles and software design patterns. Proficiency in SQL and experience working with relational databases such as PostgreSQL or MySQL. Excellent teamwork, documentation, and communication skills. Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Preferred Skills & Experience Experience with cloud platforms (e.g., AWS, Google Cloud Platform). Experience with Rails (or equivalent), NodeJS and NextJS. Experience with React, Bootstrap and other frontend technologies. Experience building scalable Software as a Service (SaaS) applications. Additional Information The annual salary range for this position is $150,000 to $180,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

Provide inbound support, troubleshoot issues, educate customers, and document findings. | Bachelor’s degree, 2+ years customer support experience, strong communication skills, proficiency in Windows and Office tools, experience with AI tools. | It's a new day with a new opportunity at 8am! About the role: 8am is looking for a professional and highly motivated problem solver to join our Customer Support Team. As a Customer Support Specialist, Payments, you will be responsible for ensuring every 8am customer receives consistent and reliable service and support though every interaction. Our ideal candidate has excellent interpersonal skills and is analytically minded, self-starting, detail oriented and skilled at solving problems and explaining complex issues. About us: Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Answer inbound customer support calls and provide necessary product troubleshooting and support Timely response to incoming customer support inquiries via email, phone, and support ticketing system Ensure customers receive consistent and reliable service and support during every interaction Stay informed and knowledgeable regarding new product releases Document found issues and steps to reproduce Investigate issues reported by customers Educate our customers on how to use Mycase/LawPay/CPACharge products Other duties as assigned About you: Bachelor’s degree 2+ years experience in a customer support role Must have excellent interpersonal and professional communication skills; both written and verbal. Must be friendly, clear, and strong speakers. Maintain a high level of professionalism, integrity, and ethics Excellent time management and people skills Works well in a team setting Must be able to react positively to difficult situations Knowledge of Windows, PowerPoint, Word, Excel, or similar programs required Must be able to answer inbound support calls daily Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Why 8am At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits—we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

The job involves managing the Sales Development Representatives (SDRs) and ensuring they meet their targets. The role focuses on leveraging technology to enhance team performance and drive results. | Candidates should have demonstrated experience in leveraging AI tools and technologies to improve workflows and enhance decision-making. Additional specific requirements are not provided in the posting. | It's a new day with a new opportunity at 8am! About the role: [Insert Summary of Role here] About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: [Insert Job Duties Here] About you: [Insert Requirements Here] Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. [EDIT] Additional Information The annual salary range for this position is $X to $X. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. HOURLY: Additional Information The pay range for this position is between $XXX - $XXX per hour. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. This position is non-exempt and eligible for overtime. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

Lead and develop a sales development team to meet revenue and growth targets, optimize sales processes, and collaborate with cross-functional teams. | Proven sales management experience in cloud or enterprise technology, strong track record in inbound/outbound sales, proficiency with sales tools, and ability to lead and train a team. | It's a new day with a new opportunity at 8am! About the role: As a Manager of Sales Development at 8am, you will be responsible for developing, motivating, and guiding the SDR team to monthly, quarterly, and annual quota attainment with a focus on expanding partnerships with existing logos in a SaaS license model, with primary responsibility for revenue generation and growth. Our ideal candidate provides passionate leadership and ensures the execution of productivity and revenue expectations for their team. This position will be exciting, challenging, and require a deep understanding of SaaS related sales methodologies and processes. Experience in leading a sales team across multiple lead sources to accelerate operational efficiencies and sales outcomes will be critical. You will have the opportunity to utilize in-depth knowledge of sales tools, techniques, and methodologies, as well as the customer experience and our ecosystem, to accelerate growth. By partnering effectively with stakeholders such as Marketing, Finance, and Revenue Operations, you will advance key priorities, innovate improvements, and inspire change. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: • Lead, coach, develop, and mentor a team of SDR to achieve and exceed individual and team KPIs and goals. Foster a positive, high-energy work environment that encourages continuous learning and improvement. • Develop and implement effective strategies for lead generation, qualification, and pipeline development. Align SDR activities with overall sales goals and objectives. • Monitor and analyze team performance metrics to ensure consistent achievement of targets. Conduct regular 1:1 meetings, and provide actionable feedback to drive improvement. • Identify and implement best practices, tools, and processes to optimize efficiency and effectiveness within the SDR team Continuously evaluate and refine lead qualification processes to improve conversion rates. • Work closely with the Marketing, Sales, Enablement and Product teams to ensure alignment on messaging, campaigns, and target audience. Provide feedback and insights to enhance lead quality and sales processes. • Prepare and present regular performance reports to senior leadership. Use data-driven insights to make informed decisions and adjustments to strategy. • Actively use Salesforce, Tableau, Gong and Outreach to manage sales processes and set standards for performance metrics • Ensure team productivity and efficiency by monitoring dashboards, reports, & productivity tools usage like Outreach, and LinkedIn Sales Navigator • Coordinate with senior sales management to maximize team collaboration and attain aggressive pipeline goals About you: • 1+ years sales management experience in cloud or enterprise technology sales • 3+ year in inbound/outbound sales with proven track record of success • Experience leveraging prospecting tools and platforms (lead generation, email, phone, video, data enrichment & cleansing, etc.) • Ability to hire, onboard, and continuously train team members • Ability to be flexible and adaptable to changing conditions at a fast-paced, growing company • Ability to successfully manage people to achieve performance goals • Ability to build collaborative relationships to meet shared goals • Excellent communication, organizational and time management skills • A commanding desire to succeed in sales leadership • Team player attitude who also enjoys and thrives in healthy competition • Self-motivation to learn fast and pivot as the business develops • The ability to connect with potential customers and be confident in closing deals • Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here's how we support our 8Team: • Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. • Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. • Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. • Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. • Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. • Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). • Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

Lead the FP&A team to develop financial models, drive forecasting, budgeting, and strategic insights, and partner with executive leadership. | Minimum 5 years of FP&A leadership experience, strong financial modeling skills, experience with SaaS or high-growth environments, and proficiency with financial systems. | It's a new day with a new opportunity at 8am! About the role: 8am is seeking a strategic, people-centered Director, FP&A to lead our financial planning discipline and shape how we allocate capital, assess performance, and plan for long-term growth. In this role, you will lead a team to drive forecasting, budgeting, performance insights, and financial strategy across a diverse, rapidly scaling portfolio of products. You will partner closely with leaders across Finance, Accounting, Operations, Product, GTM, and Executive Leadership to deliver financial clarity, operational alignment, and forward-looking analysis that informs high-impact decision-making. This role is ideal for an accomplished FP&A leader who thrives in a dynamic environment, enjoys building scalable processes, and brings a blend of analytical rigor, modeling excellence, and executive-level influence. You will set the bar for analytical accuracy and strategic insight while developing systems, frameworks, and rhythms that elevate the planning function across 8am. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Lead a team of FP&A professionals, overseeing forecasting, budgeting, long-range planning, and performance reporting. Translate company strategy into financial outcomes, insights, and recommendations that support executive decision-making. Own the company’s financial models that drive the planning function and shape executive decision making. Partner with Accounting to ensure accuracy of financial data, alignment on accrual-based forecasting, and integrity across financial processes. Develop and enhance KPI frameworks, dashboards, and reporting tools that measure performance and highlight drivers of growth and efficiency. Own and optimize financial systems, tools, and workflows to ensure data accuracy, automation, and scalability. Support Board reporting, investor communications, and PE-backed reporting requirements with crisp, insight-rich analysis. Develop FP&A talent through coaching, clear expectations, and a culture of analytical rigor - elevating the team’s capability to partner strategically with business leaders. Operate with a builder’s mindset, continuously improving processes, strengthening insights, and elevating financial planning across 8am. About you: Experienced FP&A leader who brings a proactive, high-drive approach and thrives in a fast-moving environment. Minimum of 5 years leading an FP&A team, with demonstrated success owning a planning function end-to-end in a high-growth or scaling SaaS environment. Experience operating within a private equity–backed environment, including partnering on value creation initiatives and investor reporting. Proven leadership experience with the ability to run the FP&A function independently, with light-touch oversight from senior leadership. Strong business and financial acumen with demonstrated ability to translate company strategy into financial and operational plans. Must be able to translate complex data into clear, actionable insights. Advanced modeling and Excel expertise – recognized as a power user and exceptional at Excel-based work in forecasting, scenario planning, and analysis. Strong financial systems acumen with experience implementing, optimizing, or administering FP&A tools, workflows, and reporting platforms. Excellent communication skills with the ability to deliver crisp, executive-ready insights and influence cross-functional leaders. Experience developing, coaching, and elevating a high-performing analytics or FP&A team. MBA or advanced degree in Finance, Accounting, Economics, or related field (preferred). Preference for candidates based in—or open to relocating to—Austin, TX. Nice to Have: Experience with Adaptive Insights or similar enterprise planning platforms. Demonstrated experience using AI in finance, including automated forecasting, anomaly detection, or predictive modeling. Experience with Tableau or equivalent BI tools for advanced reporting and insights. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

Conduct and lead user research projects to inform product development, collaborate with cross-functional teams, and communicate findings effectively. | 2-5 years of industry experience in qualitative user research, proficiency with research tools, experience with SaaS or B2B products, and strong storytelling skills. | It's a new day with a new opportunity at 8am! About the role: As a mid-level user researcher, you'll independently conduct research for our legal practice management products, collaborating cross-functionally to discover problems and deliver user-centered solutions that drive measurable impact. You'll work closely with product designers, product managers, engineers and key stakeholders to translate user insights into solutions that align both user needs and business objectives. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Conduct generative and evaluative research across product experiences with methodological rigor. Collaborate closely with product managers, designers, data analysts, and leaders to identify possible research goals and timelines. Create compelling presentations and reports to communicate learnings and recommendations. Develop a deep understanding of user needs and pain points for 8am’s legal practice management product suite, acting as the voice of the user. Identify strategic opportunities that address user needs and create business value. About you: 2-5 years industry experience where you conducted qualitative user research. Demonstrated track record of leading research projects with a focus on connecting your work to the broader business strategy and making progress against key outcomes. Strong storytelling and presentation skills to create artifacts and share research findings in ways that are tailored to and motivate cross-functional stakeholders. Proficiency in industry-standard tools (Figma, Zoom, UserTesting, Maze, Dscout, Dovetail, Reduct, Qualtrics, Sawtooth, etc.) Experience with B2B, legal tech, practice management or SaaS products. Bonus: Fluency in Spanish is a plus, but not required. Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Additional Information The annual salary range for this position is $110,000 to $130,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

Assist the finance team with budgeting, forecasting, and financial reporting, providing analysis and insights to support strategic decision-making. | Proficiency in Excel, understanding of financial planning and accounting, and ability to analyze financial data and develop reports. | It's a new day with a new opportunity at 8am! About the role: 8am is looking for a Financial Analyst to assist the CFO with general finance initiatives, budgeting, forecasting, financial reporting, and analysis. The Financial Analyst will operate as part of a dynamic team directly assisting the CFO and other high level management with the aforementioned strategic initiatives, providing substantial opportunity for leadership experience and professional development. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: • Assist Finance Department with development of financial forecasts and budgets • Engage in the annual planning process and on-going quarterly forecasts • Prepare and analyze monthly financial and operating reports including but not limited to monthly operating statements, forecasts, and budget data. Assist in the preparation of monthly forecasts, annual budgets, and long range plans. • Assist in the development and production of monthly reports, providing regular updates on YTD, QTD and MTD performance to CFO. • Analyze current and past trends in key performance indicators including all areas of revenue, expenses, and capital expenditures. • Assist in development of quarterly reports that are distributed to 8am's member benefit programs and integrated partners. • Assist with the continued development of budgeting, financial forecasting, and operating plan • Support management team and department heads with analysis and reporting as needed • Provide financial analysis and reporting for recurring meetings related to projects and corporate financial performance • Increase productivity by developing automated applications and reports; coordinate information requirements • Develop financial models, conduct benchmarking and process analysis About you: • Highest standards of accuracy and attention to detail in a dynamic, multitasking environment • Solid knowledge of general accounting and financial planning • Able to work independently • Advanced proficiency in Excel • Highly analytical, detail oriented and strong business sense; proven ability to manage new ideas and creative solutions and demonstrated experience managing such mechanisms to an end result • Extensive database experience as well as working with BI tools such as Tableau Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Additional Information The pay range for this position is between $39.00 - $44.00 US per hour. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. This position is non-exempt and eligible for overtime. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent who share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow-up.

Conduct qualitative user research independently, collaborate with product teams to identify research goals, communicate findings, and influence product strategy focused on accounting products. | 5-8 years of qualitative user research experience, strong storytelling skills, proficiency with research tools, experience in B2B or fintech SaaS products, preferably based in Austin, TX. | It's a new day with a new opportunity at 8am! About the role: As a senior user researcher, you'll independently conduct research for our accounting products, collaborating cross-functionally to discover problems and deliver user-centered solutions that drive measurable impact. You'll work closely with product designers, product managers, engineers and key stakeholders to translate user insights into solutions that align both user needs and business objectives. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Conduct generative and evaluative research across product experiences with methodological rigor. Collaborate closely with product managers, designers, data analysts, and leaders to identify possible research goals and timelines. Create compelling presentations and reports to communicate learnings and recommendations. Develop a deep understanding of user needs and pain points in accounting, acting as the voice of the user. Identify strategic opportunities that address user needs and create business value. About you: 5-8 years industry experience where you conducted qualitative user research. Demonstrated track record of leading research projects with a focus on connecting your work to the broader business strategy and making progress against key outcomes. Strong storytelling and presentation skills to create artifacts and share research findings in ways that are tailored to and motivate cross-functional stakeholders. Proficiency in industry-standard tools (Figma, Zoom, UserTesting, Maze, Dovetail, Reduct, Qualtrics, etc.) Experience with B2B, accounting, fintech, or SaaS products. This position is preferably based in Austin, Texas. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

Perform advanced data transformations, analyze financial and operational data, develop visualizations, and present actionable insights to stakeholders. | Bachelor’s degree or equivalent experience, 4+ years in finance technology or payment processing, 2+ years in B2B SaaS, advanced SQL and Excel skills, Python and BI tool experience, strong communication and teamwork. | It's a new day with a new opportunity at 8am! About the role: The Data Analytics team is seeking a Senior Data Analyst with a strong quantitative background to drive financial and operational insights to support FP&A, Accounting, and Partnerships. This role requires a strong understanding of B2B SaaS and payment processing, capable of performing advanced data transformations in SQL and Python. The ideal candidate will be a proactive, inquisitive self-starter who can take data through the entire data lifecycle, from collection and analysis to presenting findings and recommendations to stakeholders. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: • Perform ad hoc analysis to determine underlying trends and causes that are impacting transaction volume across the AffiniPay ecosystem • Work with Data Engineering and Finance to automate subscription and payment processing data transformations • Work with Finance and Accounting to determine root cause for changes in payment margins, ARR, and other financial metrics • Manage all steps of the data lifecycle (Collection, measurement, analysis, interpretation, presentation), provide qualitative and quantitative analysis and be able to present findings to stakeholders along with recommendations supported by rigorous analysis and statistics. • Translate and summarize data into formats that help stakeholders make decisions quickly • Develop rich, interactive visualizations to help stakeholders understand their area of the business and make data-driven decisions • Work with Finance & Partnerships to calculate royalties for AffiniPay’s partner and affinity network • Analyze historical data, define best practices, and identify opportunities for optimization. • Gather Data from Internal and External Sources as needed to provide the full view of problems or opportunities • Explore the data and discover patterns, meaningful relationships, anomalies and trends. • Handle multiple projects and meet deliverables About you: • You have a Bachelor’s degree, preferably in a Quantitative field (Statistics, Business, Computer Science, Engineering) or equivalent experience • You can perform advanced data transformations in SQL and Excel • You are experienced using a BI or visualization software (ex. Tableau, Looker, Domo, etc.) • You are experienced in transforming, analyzing, and visualizing data in Python • 4+ years experience in banking, payment processing, or other finance technology • 2+ Experience in B2B SaaS software or other subscription-based businesses • You are a team player with a positive and can-do attitude, excellent interpersonal skills, inquisitive, self-starter, energetic and striving in a fast-moving environment. • You have strong communication skills, written and verbal; ability to present data and its implications in a clear, concise manner; balancing technical and business perspectives. • Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. • This position is preferably based in Austin, Texas. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: • Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. • Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. • Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. • Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. • Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. • Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). • Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up. Original job Data Analyst/ Level 4 posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Manage and contribute hands-on to AI-powered feature development, collaborate with product and data teams, and deploy scalable AI services. | 5+ years software engineering experience with strong Python skills, AI/LLM experience, AWS cloud knowledge, and SaaS background. | It's a new day with a new opportunity at 8am! About the role: 8am is looking for a very hands-on Software Engineering Manager to join our team of seasoned AI engineers who are delivering on the roadmap of AI features to enhance and expand our 8am suite of products. In this role, you will manage the team while working on the codebase to design and build AI-powered features that delight our customers, create new capabilities, and strengthen our platform. You will collaborate with engineers, product managers, and data scientists to bring cutting-edge AI into production, ensuring it drives meaningful business and customer outcomes. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: • Collaborate with product managers and stakeholders to translate business problems into AI-driven solutions. • Design, implement, and integrate AI features into existing 8am products. • Partner with the Data team to ensure the right data is collected, enriched, prepared, and staged for AI consumption and use. • Build and evaluate AI-powered services, from customer-facing prototypes to general availability to all our customers. • Develop tools and infrastructure to support reliable, scalable, and secure AI deployment. • Work with our cloud operations team to deploy AI features, monitor their impact, and continuously improve them. About you: • 5+ years of professional software engineering experience, ideally in full stack SaaS application development or backend. • Proven track record of building and deploying production-ready AI services. • Hands-on experience with LLM frameworks, platforms and related tooling. • Strong Python development skills and familiarity with data manipulation and evaluation workflows. • Experience building scalable data infrastructure and integrating models into broader SaaS systems. • Experience working in AWS cloud environments and with modern DevOps practices. • Deep curiosity andengineer's mindset - you enjoy experimenting, testing, and shipping working solutions. Nice to have (Preferred) • Bachelor's degree or higher in Computer Science, Engineering, or a related technical field. • Experience fine-tuning and optimizing Large Language Models (LLMs). • Experience integrating AI into streaming or real-time data flows. • Background in Natural Language Processing (NLP). • Exposure to fintech or the legal industry. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here's how we support our 8Team: • Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. • Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. • Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. • Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. • Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. • Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). • Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

Own the full sales cycle from outbound prospecting and product demos to deal negotiation and close. Build trusted relationships that go beyond the first sale, earning repeat business and customer loyalty. | 1+ years of consultative, B2B sales experience with closing experience is required, preferably in SaaS. Candidates should have excellent communication skills and a passion for sales. | It's a new day with a new opportunity at 8am! Join the 8am™ (formerly AffiniPay) SMB Sales Team! We’re hiring Account Executives to bring our product suite to small and mid-sized law firms. You’ll own prospecting, product demos, and closing new business - driving growth and winning new logos. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What You’ll Do Own the full sales cycle from outbound prospecting and product demos to deal negotiation and close, with support from marketing and XDR Build a comprehensive understanding of our software solutions and competitive landscape (strengths, weaknesses, benefits) to best position these products in the market Empower our customers by connecting our value proposition directly to customer ROI Build trusted relationships that go beyond the first sale - earning repeat business, referrals, and customer loyalty by understanding what matters most to your clients About You 1+ years of consultative, B2B sales w/ closing experience (SaaS experience preferred) Ability to cold call prospects and convert conversations into pipeline opportunities Excellent written and verbal communication skills Passion for sales and a self-driven sense of motivation The ability to act as a consultant and get prospects to think differently about their business Attention to detail & ability to thrive in a growing environment Ideally located in one of our hub locations: Austin, TX (HQ), San Diego, Vancouver, Denver or Toronto! Additional Information If you live near one of our offices in either San Diego or Austin - we work in a hybrid capacity! Additional Information: Estimated on-target earnings (OTE): $130,000–$140,000. This role includes uncapped commission, giving you the opportunity to exceed your earnings potential based on performance. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. This position is non-exempt and eligible for overtime. Why 8am At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits—we create an environment where people can thrive, grow, and make a real impact every day. Security advisory Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

Design and structure product content to help users complete tasks confidently, including conversational flows for various experiences. Collaborate with product teams to define content experiences and improve existing content systems. | Candidates should have 3-5+ years in content design or related fields, with a portfolio showcasing user-centered content work. A solid understanding of UX principles and strong writing skills are essential. | It's a new day with a new opportunity at 8am! About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Design for carity & conversation Write and structure product content—including microcopy, in-product messages, onboarding flows, error messages, and system notifications—that helps users complete tasks confidently. Design conversational flows for chat-based, voice-enabled, and agent-driven experiences, ensuring responses feel natural, trustworthy, and on-brand. Including, but not limited to, prompt creation that results in human-centric feedback and governance of content agents. Combined human-first and strategic AI thinking to optimize content for automation, personalization, and proactive system actions. Collaborate & iterate Partner with product designers, engineers, and researchers to define the content experience for features and capabilities, especially those involving AI decision-making or automation. Contribute to product discovery and usability testing by crafting and testing content variations for clarity and conversion. Give and receive constructive feedback in product prioritization and design critiques, helping improve overall problem clarity and product experience quality. Evolve our content systems Work with Brand Marketing and Product Marketing to use and evolve our voice, tone, and style guidelines, adapting them for AI-generated content. Document reusable conversational patterns, system prompts, and feedback loops for scalability and consistency. Collaborate on improving existing content components and adding new ones to the design system, with a focus on AI and agent-driven experiences. Focus on AI/automation impact Identify opportunities where AI and automation can reduce user effort, prevent errors, or anticipate needs—and help design the content to make those interactions seamless. Work with engineering to ensure AI-driven and automation-first responses meet usability, accessibility, transparency, as well as ethicaland brand standards. Help shape the user experience for emerging agentic workflows, where the system can take proactive, multi-step actions on behalf of the user. About you: 3–5+ years in content design, UX writing, or content strategy, ideally with experience in SaaS or complex digital products. A portfolio showcasing user-centered content work, including conversational or AI-driven experiences. Solid understanding of UX principles, accessibility best practices, and content design methodologies. Experience working closely with product designers, engineers, and researchers to shape the user experience. Strong writing skills—clear, concise, and adaptable to different tones and contexts. Familiarity with conversational UI design, large language models, and AI-assisted content creation. Comfortable balancing quick, tactical deliverables with contributions to long-term content systems. Bonus points: Experience in fintech, legaltech, or other regulated industries. Knowledge of prompt design, AI response tuning, or automation workflows. Background in service design or multi-modal experiences (e.g., voice, chat, in-app assistants). Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

Lead the strategy, integration, scalability, and enhancement of the payments platform across product lines, ensuring security, usability, and customer-centric innovation. | 7-10 years in technical product management with payments platform experience, strong technical background, strategic vision, and ability to launch scalable payment solutions. | It's a new day with a new opportunity at 8am! About the role: As the Principal Product Manager, Payments Platform at AffiniPay, you will play a crucial role in ensuring the integration, scalability & configurability of our payments platform across product lines, including existing products and future products that are 0-1 or acquired via M&A. Your deep understanding of technical, business, and customer problems, along with the broader product strategy & roadmap, will allow you to identify opportunities for the platform team to build scalable and extensible systems that can meet the evolving needs of AffiniPay applications, product teams, and our customers. One of your top priorities will be the augmentation and standardization of payment methods (including mobile wallets) across product lines and the expansion of our bill pay solutions. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Leverage a strong technical aptitude and deep domain knowledge of the payments industry to collaborate with engineering teams to build a shared vision & roadmap for our payments platform, considering business goals, technical challenges, customer problems, user impact, implementation cost, and security/compliance. Uncover, prioritize, implement, and optimize services, tools & infrastructure in the payments platform to deliver exceptional value to our applications & customers and ensure ease of integration, scalability, and customization across all of our software solutions. Work closely with security and compliance teams to ensure all solutions meet regulatory and industry standards. Conduct discovery efforts, and analyze qualitative and quantitative data to inform decision-making and iterate on solutions, driving measurable improvements in performance, efficiency of development, cross-sell, account security, and user experience. Work closely with cross-functional stakeholders such as product marketing and finance to establish pricing and GTM strategy for new payments functionality Roll up your sleeves and dig into the technical details while obsessing over a simple, intuitive customer experience. About you: Technical Expertise: A deep understanding of payment platform architecture. Domain knowledge: Product experience in the payments and fintech industry. Collaborative Approach: Ability to partner across technical and non-technical teams and simplify complex technical concepts for diverse audiences. Strategic Vision: Ability to set and articulate a clear vision and strategy for platform and identity initiatives. Business Acumen: You are extremely comfortable prioritizing customer needs in the context of business objectives Problem Solver: Strong analytical skills and a data-driven approach to solving complex problems. Customer Focus: Deep empathy for users and commitment to enhancing their journey and experience. Security Mindset: Proactive in identifying and addressing security needs to protect user data and ensure compliance. Adaptability: Thrive in a fast-paced environment and can pivot when needed. Innovative Thinker: Excitement for bringing creative ideas to life and driving technical innovation Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Requirements: 7-10 years of taking technical products to market, with experience setting strategy, launching and scaling payments platforms that prioritize security, usability, and service/feature adoption. Bachelor's degree in a directly related field, or equivalent practical experience. Strong technical background with the ability to understand and discuss architectural concepts, tradeoffs, and new opportunities. Experience in launching shared services/solutions in existing products. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits—we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.