810 Visa Technology and Operations LLC

Design and architect scalable AI-integrated infrastructure and automation solutions leveraging cloud and container technologies. | Requires experience in cloud platforms, Kubernetes, AI/ML frameworks, infrastructure as code, automation, and software development with hybrid work onsite. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description You will be part of a dynamic team of solution engineers who deliver, integrate & architect highly available and scalable infrastructure solutions for on-prem and public clouds, focused on Kubernetes, cloud technologies and automation skills. You will work on innovative solutions that combine deep technical expertise with AI/ML capabilities to drive next-generation solution design and architecture. Essential Functions Develop and architect solutions that are robust and scalable, integrating AI capabilities with Visa's technical ecosystem Develop integrations with AI/ML frameworks, chatbots, and agents to enhance automation Lead technical initiatives leveraging agentic AI, LLMs to automate workflows and improve developer experience Deliver secure, highly available and scalable infrastructure solutions through automation Experienced with docker, container and Kubernetes for container orchestration Hands-on experience in driving the design and implementation of solutions on one of the major public clouds, such as AWS, GCP, Azure with expertise in assessing, developing or migrating well architected applications for containers and cloud Design and build using infrastructure as code and automated testing Develop standard automation templates for deployment of public cloud infrastructure and platform components This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD) Preferred Qualifications • 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) • 5 or more years of relevant work experience in systems architecture, engineering or development including experience in cloud automation frameworks, Hybrid cloud infrastructure deployments with a bachelor’s degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD • Experience with AI agent frameworks, LLMs, or generative AI applications (Claude, GPT, etc.) • Knowledge of AI-powered development tools (Claude Code, GitHub Copilot, etc.) or building similar systems • Experience applying AI to solve engineering challenges and converting business processes into automated agentic workflows • Experience in designing, building, and running production systems in cloud or migrating to the cloud and or containers, practicing infrastructure as code, automated testing, and automating infrastructure tasks • Automation championing through robust automation using Python, Java, and Go to streamline end-end delivery of automated application deployment • Best in class Software Developer including Continuous Integration and Continuous Deployment (CICD) pipeline tools such Jenkins and proficient in git • Solid understanding of Linux/Unix systems, networking protocols, certificate management, secret management, system design, cloud platforms (AWS, Azure, GCP), and containerization (Kubernetes, Docker) • Experience with cloud platforms (AWS, Azure, GCP) and modern architectures • Knowledge of API design, microservices, and distributed systems • Demonstrated experience with hands-on Infrastructure as Code (IaC) development and deployment in Hybrid Cloud (AWS, Azure and GCP) deployments • Knowledge of AI/ML and Generative AI algorithms, and their architectural design • Proficient with container deployments and troubleshooting in Kubernetes environments U.S. Applicants Only The estimated salary range for this position is $110,700.00 to $ 171,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process

Design, build, and maintain AI-powered scalable software solutions integrating with payment systems. | 5+ years experience, AI/ML knowledge, cloud and microservices expertise, strong software engineering skills. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions. The Work itself: Build and maintain AI-powered platforms, tools, and services that solve engineering productivity and customer challenges Implement solutions leveraging agentic AI, LLMs, and machine learning to automate workflows and improve software quality Create APIs, integrations, and platform capabilities that enable AI features across CMS products Develop scalable services that integrate AI into commercial payment and money movement systems for B2B, B2C, P2P, and G2C use cases Collaborate with engineering teams to identify opportunities for AI integration and drive adoption Participate in experimentation with new AI technologies and contribute to technical standards Work on both internal engineering tools and customer-facing AI features Essential Functions: Works with product owners to gather and refine requirements across CMS products, considering existing tools and solutions Develops and designs moderately advanced solutions that are robust, scalable, and integrate AI capabilities with Visa's technical ecosystem Provides domain expertise on AI/ML technologies and their application to engineering and customer problems Plays a significant role in the development and delivery of new features within products from end-to-end Contributes to technical decision-making for AI adoption and standards This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. Preferred Qualifications • 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. • Master's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum three (3) years of experience in a directly related field OR Bachelor's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum five (5) years of experience in a directly related field OR Minimum eight (8) years of directly related experience • Experience with AI frameworks, LLMs, or generative AI (Claude, GPT, LangChain, etc.) • Knowledge of AI-powered development tools or building AI-enabled applications • Experience applying AI to engineering challenges or customer-facing features • Understanding of commercial payments, money movement, B2B payables, or payment processing • Experience with cloud platforms, microservices, and containerization (Docker, Kubernetes) • Knowledge of API design, integration patterns, and distributed systems • Familiarity with observability, monitoring, or DevOps practices The Skills You Bring • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions • AI Experience: Familiarity with agentic AI, LLMs, AI frameworks, or machine learning applications • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) • Builder: Experience building and deploying modern services and web applications with quality and scalability • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams • We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa. U.S. Applicants Only The estimated salary range for this position is $146,200.00 to $ 233,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process

Design, implement, and maintain secure, scalable cloud infrastructure and automation solutions. | Experience with cloud infrastructure engineering, DevOps, scripting, and container orchestration on major public clouds. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description IaaS Systems and Storage & Engineering (ISSE) team is part of the Operations & Infrastructure technology organization. Our vision, mission and purpose are summarized as following, Vision - Deliver best-in-class Infrastructure on demand everywhere. Mission - Engineer and build reliable and secure infrastructure for all type of workloads in Private/ Hybrid Cloud, utilizing open and innovative technologies at the right unit cost. Purpose - increase innovation velocity of developers and reduce infrastructure maintenance overhead These are the guiding principles for the important work we do every day and build toward the overall vision of Visa - The best way to pay and be paid for everyone, everywhere. You will be part of a team of systems DevOps engineers/architects who adopt, integrate & engineer industry leading technologies and management solutions for the container platform, focusing on Kubernetes, microservices architecture, and cloud technologies. The candidate should have experience in deploying infrastructure solutions on one of major public clouds such as AWS, GCP & Azure. Familiarity with the philosophy of DevOps and experience in infrastructure as code and automation at scale is a must. The candidate will also establish, promote, and provide standard foundational services for Visa's public cloud implementation, closely working with stakeholders to craft and implement solutions with robust security posture, deliver functions with optimized cost, and enhance developer productivity. Essential Functions Collaborate with cross-function teams to design, implement, and maintain secure, scalable, and automated cloud infrastructure solutions supporting enterprise-scale systems. Utilize deep knowledge of AWS, Azure, and GCP to guide infrastructure design decisions aligned with performance, cost, and security goals. Drive adoption of Infrastructure as Code (IaC) and DevOps methodologies to enable consistent, repeatable deployments and greater operational efficiency. Develop and manage standard foundational services for the enterprise cloud environment, improving reliability, observability, and cost optimization. Ensure availability, resilience, and security of mission-critical applications hosted in cloud environments. Collaborate across engineering, security, and operations teams to mature the cloud ecosystem, integrating logging, monitoring, configuration management, and orchestration tools. Define, document, and implement enterprise standards and best practices for cloud infrastructure provisioning, automation, and compliance. Create and maintain reusable IaC modules and CI/CD pipeline templates to advance platform consistency and governance. Standardize and harden container orchestration platforms, delivering Kubernetes-as-a-Service with automated scaling and high availability. Integrate cloud monitoring, APM, and SIEM tools to enhance observability, proactive alerting, and security compliance. Partner with vendors and internal stakeholders to ensure infrastructure meets business, compliance, and security requirements. Provide technical guidance and mentorship to peers and cross-functional teams on cloud design, automation, and operational practices. Support the integration of AI and data-intensive workloads into enterprise cloud environments, focusing on performance optimization and scalable automation This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Preferred Qualifications • 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) • Bachelor’s Degree in Computer Science, Information Systems, Engineering, or a related technical discipline. • Minimum of 3 years of professional experience in cloud infrastructure engineering, DevOps, or site reliability engineering (SRE). • Strong knowledge of operating systems (Linux/UNIX and Windows Server) and scripting languages such as Python, Bash, or PowerShell. Preferred Qualifications • Proven hands-on experience designing, deploying, and automating infrastructure in major public cloud environments, primary (AWS, Azure, GCP). • Deep understanding of core cloud services including networking, compute, storage, and databases, with experience in multi-account and multi-region configurations. • Proficiency with Infrastructure as Code (IaC) frameworks such as Terraform, Pulumi, or CloudFormation and configuration management tools like Ansible. • Practical experience implementing and maintaining CI/CD pipelines using Jenkins, GitHub Actions, or comparable tools. • Demonstrated ability to design and manage containerized applications and Kubernetes orchestration environments, including GitOps workflows using ArgoCD. • Hands-on experience deploying and monitoring applications with CloudWatch, Azure Monitor, GCP Operations Suite, Prometheus, and Grafana. • Working knowledge of enterprise security best practices, including CIS Benchmarks, IAM policies, vulnerability scanning, and compliance frameworks. • Experience integrating or supporting AI agents within cloud-native applications, including workflow orchestration and tool-calling patterns. • Exposure to Model Context Protocol (MCP) concepts or similar approaches for securely connecting AI agents to enterprise tools, APIs, and data sources. • Familiarity with agentic frameworks (e.g., LangChain, LlamaIndex, or similar) for building multi-step, tool-using AI systems. • Professional Attributes • Excellent analytical and problem-solving skills with the ability to work independently and collaboratively. • Strong communication and documentation capabilities, with attention to clarity and technical precision. • High initiative, adaptability, and commitment to continuous learning in cloud, DevOps, and AI technologies. • Proven ability to operate effectively in an enterprise environment balancing agility, compliance, and innovation. U.S. Applicants Only The estimated salary range for this position is $110,700.00 to $ 171,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process

Lead design and delivery of scalable backend systems and mentor engineers in a hybrid environment. | Requires 8+ years experience, strong backend and API expertise, leadership skills, and a GenAI-first mindset. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description VCS Platform & Acceptance is part of the Visa Commercial Solutions technology organization. The team is responsible for designing, developing, and implementing Virtual Cards, payables, and acceptance commercial platforms that drive incremental revenue and support the continued growth of Commercial B2B product lines. We are looking for versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As part of a multi-functional development team, you will help invent, design, build, test, and support software products that serve a truly global customer base. While building innovative payment technology, you will help shape the digital future of commercial money movement. As a Software Engineer - Senior Consultant Level, you will play a key role in the team’s ongoing transformation by leading the design and delivery of highly scalable, secure, reliable, resilient, and user-friendly applications. You will provide senior technical leadership across architecture, engineering standards, implementation quality, and platform evolution. This role demands deep expertise in API platforms, backend services, microservices, event-driven systems, and enterprise-grade scalable application architecture. A GenAI-first attitude is mandatory. You are expected to be a model user of GenAI, LLMs, coding copilots, and agentic engineering approaches, and to help shape how engineering teams use these capabilities to improve software quality, speed, innovation, and operational excellence. Responsibilities: Design, document, and implement new systems, enhancements, and modifications to existing software aligned with design specifications, security standards, and engineering best practices Leverage innovative technologies to build the next generation of services and application stacks Use Gen AI for day-to-day activities Lead the architecture and implementation of REST APIs, gRPC services, backend platforms, microservices, and event-driven systems Design, implement, and evolve highly scalable and fault-tolerant web-based applications Deliver software that conforms to high standards of security, quality, performance, resiliency, and compliance Interact with both business and technical stakeholders to deliver high-quality products and services that meet business requirements Independently create multiple design artifacts and present designs to team members and stakeholders Present technical solutions, capabilities, considerations, and features in business terms Collaborate with Technical Product Managers to break down solutions into smaller achievable tasks Support test engineers and operations teams in troubleshooting, defect research, and issue root cause analysis Contribute to efficient development process pipelines through best-in-class CI/CD tools Identify opportunities for product innovation and improvements to standards, processes, and best practices Mentor junior developers to ensure timely delivery of quality code Communicate status, issues, and risks effectively and timely Take responsibility across SDLC roles including development, testing, CI/CD automation, and ensuring production stability This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications:9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhDDeep expertise in backend engineering using REST APIs, gRPC, J2EE, JDBC, JMSExtensive hands-on experience with Spring, Spring Batch, Spring Boot, WebFlux, and Vert.xExperience with using GenAI, copilots, and agentic software for improving agility, quality, and security in SDLC.Demonstrated leadership in applying a GenAI-first mindset across engineering practicesStrong experience designing and delivering backend services, microservices, and event-driven systemsStrong experience building high-performance, scalable, reliable, and fault-tolerant applicationsHands-on experience with database technologies such as MySQL, DB2, OracleStrong ability to understand and write simple and complex SQLStrong experience with Agile development incorporating CI/CD using GIT, Maven, Jenkins, Chef, Sonar, JUnitStrong understanding of the full software development lifecycle including version control, build process, testing, and code releaseStrong understanding of architecture and operations of highly available and scalable applicationsExperience in a technical leadership roleStrong oral and written communication skillsStrong interpersonal, analytical, and troubleshooting skillsAbility to multitask and manage competing priorities with minimal directionMust work well within a fast-paced, high-performance organizationMandatory strong experience with GenAI / LLM-driven software engineeringProven knowledge of successful design, architecture, and development of shared services and frameworks including microservices, container technologies, caching, API gateway, and security Working experience with Kafka, Redis, or NoSQL datastoresContinuous Delivery and DevOps experience including infrastructure automation, monitoring, logging, auditing, and security implementationProven track record in a technical lead role producing innovative and simple solutions to complex problemsStrong passion for technology and solving large-scale complex business problems The Skills You Bring • A true GenAI-first leadership mindset, using AI and agentic workflows to elevate team practices and engineering outcomesExpert-level backend engineering capability across REST APIs, gRPC, J2EE, JDBC, JMSDeep command of Spring, Spring Batch, Spring Boot, WebFlux, and Vert.xStrong mastery of OOP concepts and design patternsDeep expertise in API development, backend services, microservices, and event-driven architectureStrong architectural and operational understanding of highly available, scalable, performant, and reliable systemsDeep CI/CD, automation, and DevOps understandingStrong database and SQL expertiseAbility to lead architecture, mentor engineers, and influence technical directionAbility to communicate technical concepts effectively to both technical and business stakeholdersCuriosity, creativity, and ownership in solving complex business problems U.S. Applicants Only The estimated salary range for this position is $152,200.00 to $ 243,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process

Design and implement AI-powered solutions integrated with ServiceNow and third-party AI models to automate workflows and enhance business outcomes. | 5+ years experience, strong AI and ServiceNow development skills, Python expertise, and ability to architect agentic AI systems with ethical considerations. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Visa will accept applications for this role until at least 05-31-2026 Job Description We are seeking a highly skilled AI developer with deep expertise in Agentic and Generative AI to drive the next wave of intelligent automation and digital transformation. In this role, you will be at the forefront of designing, implementing, and optimizing AI-powered solutions integrated into the ServiceNow platform. Your primary focus will be on leveraging artificial intelligence, including custom MCP tooling, Agentic scoped applications, and third-party Large Language Models—to enhance workflows, automate complex processes, and deliver innovative business outcomes. You will architect and build custom AI solutions and ensure seamless user experiences through intelligent automation. As a thought leader in AI, you will collaborate with stakeholders to identify opportunities for AI adoption, experiment with emerging technologies, and contribute to Visa’s enterprise AI strategy. In addition to your AI responsibilities, you will develop and configure integrations between ServiceNow and other enterprise applications, manage the full lifecycle of these integrations (from API development and scripting to framework deployment), and ensure robust, secure, and scalable connections. Roles and responsibilities: Designing, developing, and optimizing AI-powered solutions (built within the ServiceNow platform and/or integrated through external custom solutions), including the creation of custom MCP tooling and Agentic solutions. Leveraging AI solutions to integrate and orchestrate third-party Large Language Models (LLMs) such as OpenAI, Google Gemini, etc, driving intelligent automation and enhanced user experiences. Collaborating with stakeholders to identify opportunities for AI adoption, experiment with emerging technologies, and deliver innovative, AI-driven business outcomes. Troubleshooting and resolving issues with ServiceNow configurations and AI components, ensuring seamless operation and reliability. Identifying requirement gaps to ensure high-quality solutions and providing configuration options with clear pros and cons. Designing and implementing intuitive, user-friendly software that enables customer-led customization and flexibility. Collaborating with internal customers and business analysts to clarify requirements and architect effective, AI-driven solutions. Authoring comprehensive technical design and build documentation for all facets of the technical infrastructure. Conducting research and analysis of existing systems to provide accurate time estimates and recommendations to project managers. Actively participating in project meetings and daily scrums to communicate development status, progress, and technical insights. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Visa will accept applications for this role until at least May 31, 2026. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. Preferred Qualifications • Proven ability to deliver projects on time and within budget by writing high-quality code, mentoring junior developers, understanding workload and usage requirements, and producing clear technical documentation that enables knowledge transfer and long-term supportability across global teams. • Experience designing robust, scalable, and moderately complex architectural solutions that integrate across a broader technical ecosystem, while effectively operating as a collaborative member of a globally distributed team across diverse time zones and cultures. • Minimum of 2 years of relevant professional experience including hands-on work with AI-powered solutions, with a bachelor’s degree; or at least 2 years of relevant experience with an Advanced Degree (e.g., Master’s, MBA, JD, MD). • In-depth knowledge of APIs, web services, and standard relational database concepts. • Proven experience with JavaScript, AJAX, JSON, CSS, REST, SOAP, and HTML. • Strong Python skills and hands-on experience building RESTful or GraphQL APIs. • Demonstrated experience building GenAI solutions, agents, or conversational applications, exhibiting the ability to differentiate reasoning approaches like ReAct and Chain-of-Thought (CoT). • Demonstrate ability to design and architect Agentic Systems, applying various agent architectures (symbolic, BDI, LLM-based) to design intelligent agents tailored for specific tasks and environments. • Implement Core Agent Capabilities. Develop agents that can perceive, reason, plan, act, and learn, utilizing Python and relevant AI libraries and frameworks. • Analyze and Evaluate Agent Behavior. Critically assess agent performance, understand the complexities of multi-agent systems and human-agent interaction, and identify risks. • Navigate Ethical Landscapes. Identify, analyze, and address the ethical challenges and safety considerations inherent in developing and deploying autonomous AI systems, applying principles of responsible AI. • Apply Agentic AI to Solve Problems. Conceptualize and build functional AI agents for practical applications, demonstrating the ability to integrate diverse concepts into cohesive business solutions. • Deep understanding of prompt engineering concepts, LLM fine-tuning, and retrieval-augmented generation (RAG). • Familiarity with MCP servers or comparable model-serving/hosting platforms. • Excellent problem-solving skills, strong communication, and a collaborative attitude. • Strong analytical skills with the ability to extensively analyze and improve business processes and workflows. • Demonstrated expertise in designing, implementing, and optimizing AI-driven functionalities integrated with ServiceNow, such as custom Agentic AI skills, GenAI integrations, and intelligent automation. • Strong technical background in ServiceNow-specific development tools and frameworks (UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, Import Sets, Transform Maps, Update Sets). • Strong knowledge of the CMDB, data modeling, data strategies, and integrations. • Knowledge of ServiceNow ITSM/ITOM product portfolio including Change Management, Discovery, and Service Mapping. • Relevant certifications such as Certified ServiceNow Admin (CSA), Certified Implementation Specialist (CIS), or Certified Application Developer (CAD) are highly desirable. U.S. Applicants Only The estimated salary range for this position is $124,300.00 to $ 198,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process