591x Varian Medical Systems, Inc.

Define and execute the global supply chain technology strategy, oversee solution architecture, and lead large-scale technology projects. | Experience with supply chain systems, ERP platforms, system integration, and translating business needs into technical solutions. | Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. In this exciting position you will be a valued member of our Radiation Oncology Solutions Global Supply Chain Excellence team play a pivotal role in defining and executing the cross-functional technology roadmap of the Supply Chain Management organization. Join us and become part of an incredible community of scientists, clinicians, developers, researchers, professionals and skilled specialists who are pushing the boundaries of what is possible to improve the lives of people around the world. Your responsibilities: Define, own, and continuously refine the global Supply Chain Management (SCM) technology strategy, ensuring alignment with overall business objectives and long‑term operational priorities. Develop and maintain a multi‑year SCM technology roadmap encompassing ERP, MES, WMS, TMS, control towers, advanced analytics, and automation platforms. Evaluate and assess emerging technologies (including AI/ML, IoT, blockchain, and digital twins) to determine applicability, feasibility, and value for supply chain use cases. Serve as the primary technology partner for Supply Chain leadership, supporting functions such as operational procurement, manufacturing, order management, and logistics. Act as a strategic interface to IT, fostering alignment between business needs, technology capabilities, and enterprise architecture standards. Translate business requirements into scalable, sustainable, and user‑centric technical solutions, ensuring strong integration across platforms. Own or govern the end‑to‑end SCM solution architecture, ensuring consistency, interoperability, and adherence to enterprise guidelines. Lead or oversee large‑scale technology delivery programs and projects, ensuring execution excellence through structured project governance. Ensure technology initiatives are delivered on time, within budget, and according to quality expectations, leveraging modern delivery methodologies. Your profile: Bachelor's degree in Information Systems, Supply Chain Management, Industrial Engineering, or a related field with similar focus Multiple years of experience in supply chain systems, ERP, or enterprise technology environments Leading or supporting SCM technology initiatives (planning, procurement, logistics, manufacturing, or inventory) Proven experience working with SAP ERP, MES, SCM platforms, system integration, data flows and analytics Strong understanding of end-to-end supply chain processes Ability to translate business needs into technical solutions Demonstrated ability to effectively lead teams, build consensus, and drive collaboration across diverse functional areas Excellent communication and interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels of the organization Fluency in English, written and spoken, German is an advantage Willingness to travel up to 10-20% Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here. The base pay range for this position is: $139,180 - $191,378 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here. Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status. California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here. Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.” Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. We are a team of 72,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

Manage customer relationships, drive product adoption, and serve as a product expert for ARIA & Eclipse within healthcare workflows. | Extensive experience in customer success or clinical SaaS solutions, deep knowledge of ARIA & Eclipse, and ability to mentor others in these products. | Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Senior Customer Success Manager – ARIA & Eclipse SME This Senior Customer Success Manager role serves as a key member of the DO Customer Success team and functions as the team’s primary expert in ARIA and Eclipse. This role is responsible for ensuring customers achieve and recognize measurable value from their use of our software solutions by driving improved usage, adoption, and integration into both clinical and administrative workflows. In addition to managing a portfolio of assigned customers, this role acts as an internal product leader—supporting, mentoring, and developing other Customer Success Managers to build and maintain proficiency in ARIA and Eclipse. The individual in this role is a trusted advisor to customers and a go‑to resource for the Customer Success organization. Key Responsibilities Customer Value & Adoption Serve as the primary Customer Success Manager for a defined set of customers, developing strong, trusted relationships and acting as the main point of contact for ongoing success. Demonstrate the ability to articulate best practices in workflow design and product usage, and effectively share that knowledge with both customers and Customer Success team members Ensure customers are realizing value from all DO software product lines through effective adoption and optimized use within clinical and administrative workflows. Understand customer goals, workflows, and operational challenges, and align software usage to support measurable outcomes. Proactively identify adoption gaps, usage risks, and opportunities for workflow optimization, and work with customers to address them. Partner with internal teams—including project management, onboarding, professional services, product management, and support—to resolve issues, escalate risks, and improve the overall customer experience. Translate customer feedback and real‑world workflow insights into actionable input for product and internal stakeholders. ARIA & Eclipse Subject Matter Expertise & Knowledge Sharing Serve as the Customer Success team’s primary expert for ARIA and Eclipse, maintaining a deep understanding of product functionality, workflows, and roadmap direction. Provide advanced guidance to customers on best practices for using ARIA and Eclipse across clinical and administrative use cases. Act as a mentor and resource for other Customer Success Managers, helping them develop and maintain proficiency in ARIA and Eclipse. Support onboarding and ongoing training of Customer Success team members related to ARIA and Eclipse workflows, use cases, and value positioning. Develop and contribute to enablement materials, best practices, and reusable guidance to support consistent, high‑quality customer engagements. Serve as a point of escalation for complex ARIA and Eclipse‑related customer scenarios within the Customer Success team. Cross‑Functional Collaboration Work closely with internal partners to ensure alignment between customer needs, product capabilities, and service delivery Share insights from customer engagements to help improve product adoption strategies, enablement approaches, and overall Customer Success practices. Support continuous improvement efforts across Customer Success by contributing expertise and lessons learned. Demonstrates a strong commitment to being a collaborative, respectful, and dependable team member – mirroring the integration within our growing portfolio. Works effectively with colleagues across the Customer Success team and broader organization, even when perspectives or approaches differ. Engages in healthy, professional disagreement with the goal of reaching the best outcome for customers and the team, not “winning” an argument. Makes a consistent effort to build positive working relationships, communicate openly, and support team alignment. Required Qualifications Experience in a Customer Success, clinical applications, or related customer‑facing role supporting enterprise or SaaS solutions. Strong working knowledge of ARIA and Eclipse, including how they are used within clinical and administrative workflows. Demonstrated ability to drive software adoption, workflow optimization, and customer value realization. Strong communication and interpersonal skills, with the ability to explain complex concepts clearly to both customers and internal audiences. Proven ability to collaborate cross‑functionally and build Preferred Qualifications Experience supporting healthcare or clinical environments. Experience mentoring or enabling peers in a team environment. Ability to analyze usage patterns and customer feedback to identify risks and opportunities. Comfort working with product roadmaps and providing structured feedback to product teams. Success in This Role Looks Like Customers demonstrate strong adoption and effective use of ARIA and Eclipse within their workflows. Customer Success Managers across the team grow in confidence and proficiency with ARIA and Eclipse. Customer risks are identified early and addressed proactively. Customers view the CSM as a trusted advisor focused on long‑term value, not just issue resolution. Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here. The base pay range for this position is: $102,420 - $140,833 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. There is no deadline to apply. Applications are accepted on a rolling basis. Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status. California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here. Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.” Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. We are a team of 72,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.