312 Western Union, LLC

Build and lead an enterprise-wide intelligence ecosystem to identify risks and drive strategic decisions. | Over 10 years in enterprise roles related to risk, insights, or strategy, with 7+ years of leadership experience, and experience with AI-powered insight platforms or product development. | Director, Enterprise Intelligence & Monitoring Denver, CO Build an intelligence engine that powers our company’s future. We’re looking for a visionary Director of Enterprise Intelligence & Monitoring to create and lead a unified intelligence ecosystem that brings together social and enterprise signals, identifies early risks, and unlocks insights that drive smarter decisions across the organization. This is a rare opportunity to build a program from the ground up—shaping how we detect emerging issues, protect the business, and accelerate growth. You’ll collaborate closely with leaders across Risk (Crisis, Cyber, AML/Compliance, Fraud), Strategy, Customer Care, Digital, Retail/Agents, Privacy, Brand, Marketing, Legal, and more. If you love connecting dots, building systems, and turning data into action at scale, this role is built for you. You won’t just be monitoring signals; you will be building the enterprise capability that shapes how we detect risk, fuel decisions, and unlock opportunities. Your impact will be felt companywide. Role Responsibilities Lead Enterprise Intelligence Strategy Design and implement the enterprise intelligence framework that aligns with strategic goals and risk appetite. Select and optimize tools, processes, and workflows to minimize disruption and strengthen risk awareness and decision aware decision making. Build standardized taxonomies, escalation playbooks, and severity models for consistent signal interpretation and response. Establish governance to ensure responsible and effective use of intelligence data. Continuously evolve the program through insights, best practices, and postlaunch lessons. Shape Monitoring & Reporting Deliver clear, compelling executive dashboards and intelligence reports that guide timely action. Develop and refine monitoring tools that elevate accuracy, clarity, and enterprise visibility. Inspire & Lead Lead and coach cross functional and matrixed teams toward a shared intelligence vision. Champion a culture of proactive detection, smart escalation, and informed decision-making. Improve systems and processes to increase efficiency, speed, and business impact. Communicate powerfully with leaders, executives, board members, and regulators. Role Required 10+ years in enterprise roles such as risk, research/insights, strategy, market intelligence, or customer intelligence. 7+ years of leadership experience, including influence-based leadership across complex organizations. A record of accomplishment of building cross functional operating models. Strong systems valuation skills with the ability to turn fragmented data into executive ready insights. Comfort with ambiguity and operating at a senior/executive level. Experience with AI powered insight platforms or AI product development (strong plus). Bachelor’s degree required; Master’s degree in a related field strongly preferred. Certifications in Systems Thinking or AI Product & Services Development are a bonus. Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment. (https://careers.westernunion.com/global-benefits/). United States - specific benefits include: Flexible Time off    Medical, Dental and Life Insurance   Tuition Assistance Program   Parental Leave  One day volunteer time off   $0 Money Transfer Fee Discount Code – Quarterly   Recognition Program “Game Changers”   Employee Discount Program   Global Adoption Assistance   Global Scholarship Awards Program   Western Union Contribution to 401K    For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information The on-target earnings range is $175,000 - $195,000 per year, which includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies. Other Details As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. LI#AA1 Estimated Job Posting End Date: 03-30-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality.

Lead and optimize HR operations across the Americas, ensuring compliance, efficiency, and strategic alignment. | Over 15 years of progressive HR experience, leadership in global HR functions, fluency in English and Spanish, and expertise in HR systems like Workday and ServiceNow. | Western Union powers your pursuit. As a key leader in our global HR organization, you will bring your expertise, strategic mindset, and operational excellence to shape how we support and empower our people across the Americas region. This is an opportunity to influence large‑scale transformation, elevate HR service delivery, and help drive the future of Western Union’s talent experience. Role Responsibilities Partner closely with the HR Leadership Team to shape regional and global people initiatives, using data, insights, and strong business acumen to guide executive decision‑making. Influence the HR strategy by delivering thoughtful recommendations rooted in analytics, trends, and operational performance. Oversee and elevate the HR Operations function across the Americas through a tiered‑service model that promotes efficiency, consistency, and exceptional employee support. Manage, mentor, and develop a team of HR professionals to ensure timely, high‑quality responses to employee and manager inquiries. Champion the standardization and optimization of HR processes, systems, and procedures across all supported countries. Lead initiatives that enhance service delivery, streamline workflows, and support the HR Operations roadmap. Develop, maintain, and enhance policies and procedures that ensure alignment with all legal, regulatory, and audit requirements across the Americas region. Provide expert guidance on workforce management, labor relations, and compliance matters across the U.S., Canada, Mexico, and South America. Lead the HR Operations function across the Americas region, enhancing efficiency through a tiered service model and ensuring consistent service delivery. Manage and support a team of HR professionals, ensuring timely and effective resolution of employee inquiries. Identify opportunities to improve HR operational effectiveness through innovation and process transformation. Serve as a key leader in acquisition integration activities, ensuring a smooth and compliant transition experience for employees and managers. Role Requirements Bachelor’s degree in business administration, human resources, or related field preferred. 15+ years of progressive HR experience, including senior‑level leadership roles such as Senior HR Manager or HR Business Partner. Proven experience leading a global HR shared services function and managing a high‑performing global HR team. Fluency in Spanish and English, with exceptional communication skills across both languages. Strong knowledge of ServiceNow; experience with Workday strongly preferred. Deep expertise in HR operations, workforce management, labor relations, and compliance across the Americas region. Experience leading acquisition integrations is strongly preferred. Demonstrated strengths in project management, process improvement, and navigating complex organizational dynamics. Skilled facilitator and presenter, comfortable leading meetings, workshops, and training sessions. Highly organized with the ability to manage multiple priorities, think strategically, and see the broader business context. Outstanding interpersonal and influencing skills, with the ability to engage stakeholders at all levels. Adaptable, resilient, and comfortable operating in a fast‑changing environment with ambiguity. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Salary The base salary range is $155,000 - $170,000 USD per year, total on target compensation includes a base salary plus a variable target incentive that aligns with individual and company performance. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your United States – specific benefits include: Family First Program Flexible Time off Medical, Dental and Life Insurance Tuition Assistance Program Parental Leave Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-AM3 Western Union powers your pursuit. As a key leader in our global HR organization, you will bring your expertise, strategic mindset, and operational excellence to shape how we support and empower our people across the Americas region. This is an opportunity to influence large‑scale transformation, elevate HR service delivery, and help drive the future of Western Union’s talent experience. Role Responsibilities Partner closely with the HR Leadership Team to shape regional and global people initiatives, using data, insights, and strong business acumen to guide executive decision‑making. Influence the HR strategy by delivering thoughtful recommendations rooted in analytics, trends, and operational performance. Oversee and elevate the HR Operations function across the Americas through a tiered‑service model that promotes efficiency, consistency, and exceptional employee support. Manage, mentor, and develop a team of HR professionals to ensure timely, high‑quality responses to employee and manager inquiries. Champion the standardization and optimization of HR processes, systems, and procedures across all supported countries. Lead initiatives that enhance service delivery, streamline workflows, and support the HR Operations roadmap. Develop, maintain, and enhance policies and procedures that ensure alignment with all legal, regulatory, and audit requirements across the Americas region. Provide expert guidance on workforce management, labor relations, and compliance matters across the U.S., Canada, Mexico, and South America. Lead the HR Operations function across the Americas region, enhancing efficiency through a tiered service model and ensuring consistent service delivery. Manage and support a team of HR professionals, ensuring timely and effective resolution of employee inquiries. Identify opportunities to improve HR operational effectiveness through innovation and process transformation. Serve as a key leader in acquisition integration activities, ensuring a smooth and compliant transition experience for employees and managers. Role Requirements Bachelor’s degree in business administration, human resources, or related field preferred. 15+ years of progressive HR experience, including senior‑level leadership roles such as Senior HR Manager or HR Business Partner. Proven experience leading a global HR shared services function and managing a high‑performing global HR team. Fluency in Spanish and English, with exceptional communication skills across both languages. Strong knowledge of ServiceNow; experience with Workday strongly preferred. Deep expertise in HR operations, workforce management, labor relations, and compliance across the Americas region. Experience leading acquisition integrations is strongly preferred. Demonstrated strengths in project management, process improvement, and navigating complex organizational dynamics. Skilled facilitator and presenter, comfortable leading meetings, workshops, and training sessions. Highly organized with the ability to manage multiple priorities, think strategically, and see the broader business context. Outstanding interpersonal and influencing skills, with the ability to engage stakeholders at all levels. Adaptable, resilient, and comfortable operating in a fast‑changing environment with ambiguity. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Salary The base salary range is $155,000 - $170,000 USD per year, total on target compensation includes a base salary plus a variable target incentive that aligns with individual and company performance. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your United States – specific benefits include: Family First Program Flexible Time off Medical, Dental and Life Insurance Tuition Assistance Program Parental Leave Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-AM3 Estimated Job Posting End Date: 03-09-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality.

Lead enterprise strategic planning, oversee OKR frameworks, manage cross-functional initiatives, and communicate insights to executive leadership. | 5+ years in strategic planning or management consulting, proven leadership, strong communication skills, and experience with data visualization tools. | Manager, Corporate Strategy - Strategic Planning – Denver, Colorado (Hybrid) Do you thrive in leading teams, shaping strategy, and driving enterprise‑wide execution? Are you interested in joining a globally diverse organization where unique contributions are recognized and celebrated? Then it’s time to join Western Union as a Manager, Corporate Strategy - Strategic Planning. Western Union powers your pursuit. You will play a critical leadership role in the development, execution, and performance management of Western Union’s enterprise strategy. You will partner closely with senior leaders across business units and functions to lead strategic planning cycles, ensure alignment to enterprise priorities, drive progress on strategic initiatives, and oversee the enterprise OKR (Objectives & Key Results) program. This role requires a blend of strategic thinking, cross‑functional leadership, analytical rigor, and exceptional communication skills. You will guide and influence stakeholders across the organization, deliver executive‑ready insights and materials, and lead high-impact strategic efforts that shape the future of Western Union. Role Responsibilities Strategic Leadership & Planning Lead the facilitation, orchestration, and continuous improvement of the enterprise strategic planning cycle, including executive-level materials, stakeholder engagement, and governance. Partner with senior leaders to define, align, and refine enterprise-wide objectives and strategic priorities. Enterprise OKR Ownership Oversee the design, implementation, and ongoing evolution of the enterprise OKR framework. Guide leaders and teams in aligning departmental objectives to corporate strategy. Own ongoing OKR governance, performance tracking, and reporting to executive leadership. Execution & Initiative Management Lead cross-functional workstreams and ensure strategic initiatives remain on track—driving clarity, decision-making, and risk mitigation. Provide structure, rigor, and program-management discipline to complex, cross‑functional efforts. Insights, Analytics & Executive Communications Conduct and oversee qualitative and quantitative analyses to support strategic recommendations. Create compelling dashboards, insights, and executive-ready presentations that influence decisions at the highest levels of the organization, including the Executive Committee and Board of Directors. Synthesize complex information into clear, concise strategic narratives. Team & Stakeholder Leadership Provide guidance, coaching, and direction to junior team members and cross-functional partners. Build strong relationships across all levels of the organization to foster alignment, collaboration, and strategic clarity. Role Requirements Bachelor’s degree in business, finance, economics, or a related field; MBA or advanced degree preferred. 5+ years of experience in strategic planning, management consulting, corporate strategy, or a related analytical field. Proven ability to lead cross-functional teams and influence senior stakeholders. Strong strategic thinking, analytical capability, and structured problem‑solving skills. Exceptional communication and executive‑presentation skills; ability to craft clear, compelling PowerPoint materials. High proficiency in Excel, PowerPoint, and data visualization tools (e.g., Power BI). Experience managing complex projects, with strong organization, detail-orientation, and follow-through. Strong interpersonal skills, with the ability to build trust and collaborate across global teams. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Salary The base salary range is $115,000.00 - 135,000.00 Annual USD per year, total on target compensation includes a base salary plus annual incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your US specific benefits include: Paid Time off Medical, Dental and Life Insurance Parental Leave Global Adoption Assistance 401K plan Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-RM1 Estimated Job Posting End Date: 05-31-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality.

Lead end-to-end customer experience strategy and collaborate with cross-functional teams to enhance digital product journeys. | Requires 4+ years in digital product management with technical ecosystem understanding, data-driven decision making, and experience creating wireframes and product stories. | Product Manager, Customer Experience Strategy – Denver, CO or New York, NY Are you passionate about building digital products that are focused on re-defining customer experience across channels and countries? Do you have experience delivering products that need strong understanding of the technical setup at the same time focused on delivering the right customer experience? If you have a track record of driving product success through consumer centric thinking & data and have a bias for action, then it’s time to join Western Union’s Digital Product team as a Product Manager. Western Union powers your pursuit In this role you will work as a member of the Digital Product team with a focus on building the online experience of customers who visit Western Union across channels.  Role Responsibilities Drive end-to-end user experience strategy across web and mobile, ensuring seamless, intuitive, and customer-centric journeys. Translate customer insights, usability research, and behavioral data into actionable product requirements that improve adoption, engagement, and retention. Partner with design, engineering, and analytics teams to define, prioritize, and deliver UX enhancements that directly impact key customer KPIs. Build and optimize end-to-end money transfer experience right from the 1st time a customer lands on Western Union’s platform and for repeat transactions. Be the key spokesperson of customer needs in all meetings with front end/ back end engineering teams and regional stakeholders Work with other product teams on identifying use cases that relate to different aspects of a cross-channel, cross-country customer profile and onboarding experience e.g. customer lookup, KYC, profile details, transaction history, etc Own the requirement definition, research, metrics analysis, testing, launch and ongoing optimizations. Manage products ensuring proper alignment and approvals are obtained from Legal, Compliance, Privacy and Infosec.  Role Requirements 4+ years of product management experience in the digital space. Consumer product management experience, with a deep understanding of the technical ecosystems. Excellent analytical skills and ability to constantly deep dive and take decisions on the basis of data. Experience creating wireframes, workflow diagrams, product features & stories Experience driving projects with cross functional colleagues Strong business writing, presentation, verbal communication and interpersonal skills, with the ability to translate complex technical concepts to a broad range of audiences. Great attention to detail coupled with experience seeing the bigger picture, prioritizing competing needs and providing extreme clarity to your team Undergraduate degree in business, engineering, or equivalent relevant experience. MBA preferred. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.   Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/   Salary The base salary range is $130,000 - $155,000 per year, total on target compensation includes a base salary plus short-term incentives that align with individual and company performance. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.   Your United States – Specific Benefits Include Medical, Dental and Life Insurance  Tuition Assistance Program  Parental Leave  One day volunteer time off  $0 Money Transfer Fee Discount Code – Quarterly  Recognition Program “Game Changers”  Employee Discount Program  Global Adoption Assistance  Global Scholarship Awards Program    Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.     Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.  For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI -RC1 #LI-HYBRID Estimated Job Posting End Date: 02-16-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality.

Develops and executes communication strategies, manages digital content and intranet platforms, and supports change management to enhance employee engagement. | Requires 5-7 years in corporate communications, strong storytelling skills, experience with digital tools and analytics, and ability to collaborate across global teams. | Global Communications Manager - Atlanta, Georgia or Miami, Florida (Hybrid) Are you ready to join a high performing communications team within a global financial services company, helping to attract world-class talent? Are you ready for your next career at a company that envisions a culture of global unity and boundless connection? Then it's time to join Western Union as a Global Communications Manager. The Global Communications Manager is responsible for driving strategic communications across business units while ensuring the company’s global workforce has access to timely, relevant, and engaging information. This role manages communication support for Western Union’s business units, develops compelling messaging and partners with leaders worldwide to support key initiatives and enhance the digital employee experience. Role Responsibilities Business Unit Communications Partner with business unit leaders to develop and execute communication strategies aligned with business objectives Create compelling content including announcements, presentations, newsletters, talking points, and executive messages Support product launches, organizational changes, and strategic initiatives with tailored communication plans Serve as a communications advisor to business leaders, providing guidance on messaging, timing, and channel selection Build and maintain strong stakeholder relationships across functions, teams, and global regions Intranet Content Management Partner with teammates to manage daily intranet content operations, Ensure accuracy, consistency and adherence to brand and editorial standards Develop and maintain content governance frameworks and editorial guidelines Collaborate with content owners across the organization to keep information fresh and relevant Monitor analytics and user behavior to improve content performance and engagement Content Strategy & Development Write, edit and produce engaging content for diverse global audiences Translate complex business information into clear, accessible messaging Create multimedia communications including articles, videos, infographics and interactive features Maintain a content calendar and coordinate publishing schedules across channels Ensure all content follows inclusive language and accessibility best practices Digital Employee Experience Enhance intranet user experience by improving navigation, organization and overall usability Identify opportunities to improve information findability and drive employee engagement Partner with IT and digital teams to develop platform enhancements and new features Stay current with digital communication trends, technologies, and best practices Support change management efforts related to intranet updates and new digital tools Measurement & Continuous Improvement Track and analyze communication performance metrics such as page views, engagement rates, and user feedback Conduct regular content audits and manage content lifecycle, including archiving Gather employee insights to inform communication strategy and improvements Prepare reports on communication effectiveness and share recommendations with stakeholders Role Requirements Bachelor’s degree in communications, Public Relations, Marketing, Journalism, or related field 5–7 years of experience in corporate communications, marketing, public relations, or market research Experience partnering with senior leaders and advising on communication strategies Strong writing, editing and storytelling skills with the ability to simplify complex topics Experience managing intranet platforms, digital communication tools, or employee engagement technologies Ability to collaborate across global, cross-functional teams Strong project management skills and attention to detail Familiarity with analytics tools and data-driven communication practices Knowledge of accessibility standards and inclusive communication principles We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/ . Salary The base salary range is $125,000 to $150,000 USD per year, total on target compensation includes a base salary and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your United States Specific Benefits Include: Paid Time off Medical, Dental and Life Insurance Parental Leave Global Adoption Assistance Western Union Contribution to 401K We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-AV1 #LI-HYBRID Estimated Job Posting End Date: 02-27-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality.

Lead the technology strategy and architecture for customer care and enterprise systems at Western Union, overseeing global teams and aligning technology with business goals. | Extensive experience in enterprise technology leadership, architecture, and managing large global teams, with deep technical expertise in modern architectures and financial systems. | Do you bring visionary technology leadership, deep architectural expertise, and the ability to influence at the highest levels of a global organization? Are you excited by the challenge of modernizing customer care technologies while shaping an enterprise‑wide architecture practice? If so, it’s time to join Western Union as our Vice President, Customer Care Technology & Enterprise Solutions Architecture. Western Union powers your pursuit. As the VP of Customer Care Technology & Enterprise Solutions Architecture, you will lead two mission‑critical domains for Western Union: the modernization and innovation of customer care technology, and the creation and governance of a cohesive enterprise architecture that supports our global money movement ecosystem. You will drive cross‑functional alignment, build scalable and secure technology foundations, and elevate engineering excellence across global teams. Role Responsibilities Customer Care Technology Leadership Own the full technology strategy, roadmap, and delivery for customer care platforms and solutions. Implement AI‑driven automation, advanced analytics, and modernized workflows to reduce cost‑to‑serve and elevate customer experience. Align customer care technology investments with business objectives, operational outcomes, and global support strategies. Enterprise Solution Architecture Establish, grow, and lead the enterprise Solution Architecture practice across Western Union’s global technology landscape. Define architectural frameworks, standards, governance models, and reference architectures for all systems supporting money transfer services. Oversee a team of architects designing end‑to‑end solutions across domains including payments, compliance, digital channels, customer care, and internal platforms. Ensure architectural scalability, security, performance, and long‑term sustainability across all solutions. Leadership & Collaboration Lead and inspire globally distributed engineering and architecture teams of 100+ professionals. Partner closely with the CIO, COO, CEO, and senior leadership to align technology strategy with corporate and operational priorities. Serve as a trusted advisor on emerging technology trends, enterprise design patterns, and innovation opportunities. Promote a culture of collaboration, engineering excellence, architectural rigor, and continuous improvement. Global Delivery & Vendor Management Manage global delivery teams and strategic outsourcing partners to ensure execution excellence. Drive efficiency, reliability, quality, and scalability across technology programs. Oversee vendor selection, contract negotiations, performance management, and value delivery. Role Requirements Experience 15+ years of progressive leadership in enterprise technology, engineering, and architecture. Proven success leading large global engineering and architecture teams. Hands‑on software development experience earlier in career, with the ability to engage deeply on technical topics. Expertise designing and governing large‑scale enterprise or financial/transactional systems. Technical Skills Deep knowledge of modern architectures (cloud‑native, microservices, API‑driven). Strong understanding of AI/ML applications, automation technologies, and customer care optimization. Familiarity with payments ecosystems, compliance platforms, and high‑volume global transaction systems. Leadership & Communication Exceptional ability to collaborate with and influence C‑suite and senior executives. Strong vendor management, negotiation, and strategic communication skills. Demonstrated ability to lead large, diverse, globally distributed teams. Education Bachelor’s degree in Computer Science, Engineering, or related field required; Master’s preferred. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Salary The base salary range is $290K-$315K USD per year, total on target compensation includes a base salary plus long-term and short-term incentives that align with individual and company performance. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your United States – specific benefits include: Family First Program Flexible Time off Medical, Dental and Life Insurance Tuition Assistance Program Parental Leave Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. We are passionate about belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 03-31-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality.

Design and develop high-performance, scalable enterprise solutions, focusing on risk and compliance systems, leveraging modern architecture principles. | Extensive experience in software development, particularly in API and microservices, with strong knowledge of relational databases, cloud platforms, and DevOps practices. | Senior Architect, Solution Engineering – Atlanta, GA Are you ready to help modernize a software engineering organization that develops products to connect millions of customers around the world? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Senior Architect, Solution Engineering! Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position. Western Union powers your pursuit. In this role, you will lead the design and contribute to the development of high-performance enterprise orchestration ecosystem which power rollout and enhancement of new and existing strategic initiatives across Western Union. You will work closely with engineering and business teams to develop solutions that improve operational efficiency and strengthen KYC and compliance functions. Collaborate directly with engineering and business teams to design and deliver complex solutions that simplify processes, drive innovation, and leverage advanced technologies to strengthen enterprise capabilities. Play a crucial role in developing the modernized platform for Risk and Compliance. This position allows you to shape the business strategy through impactful results. If you are driven by curiosity, committed to continuous improvement, and motivated to make a significant contribution, we encourage you to join Western Union. Role Responsibilities Architect Scalable, High‑Performance Systems: design of low-latency, high-throughput solutions that support real-time decision-making at scale. Design and implement robust, secure, scalable frameworks to support the Risk and Compliance ecosystems. Develop solutions that integrate with both internal and third-party systems. Use security best practices, enforce strong authentication, and comply with industry standards. Assess existing solution and recommend improvements to align with industry benchmarks. Conduct code reviews, maintain coding standards, and drive high code quality within the team. Identify and resolve technical issues, perform root cause analysis, collaborate with stakeholders and implement effective solutions. Collaborate with Product and Technology stakeholders to deliver technical solutions aligning with Future state architecture Play an active role in the recruitment and onboarding process for new team members, while promoting a culture that emphasizes continuous learning and innovation. Mentor team members and encourage a collaborative team environment. Participate in cross-functional planning meetings to offer insights and assist in resolving any blockers. Maintain a strong focus on the customer journey, product quality, performance optimization, troubleshooting, and continuous development. Leading modernization initiatives, including the evolution of foundational capabilities and strategic replacement of the existing Risk and Compliance platforms. Applying modern architecture principles such as event-driven design, microservices, and cloud-native patterns to ensure agility, resilience, and compliance readiness. Role Requirements Bachelor’s degree in computer science or related fields with 8+ years of professional experience or Master’s degree with 6+ years of experience. Equivalent work experience in lieu of a degree. Extensive software development experience, particularly in API development and microservices architectures using modern API design principles. At least 6 years of proven experience with frameworks and technologies such as Java, Spring Boot, Microservices, REST API, Sprint Batch, and Core Java. Solid understanding of relational databases like MySQL, PostgreSQL, and Snowflake. Strong knowledge of microservices and event-driven architecture, with the ability to implement solutions and guide team members. Experience in designing and building high-performance APIs. Background in developing, monitoring, and deploying applications on AWS Cloud Demonstrates strong proficiency in data structures, design patterns, algorithms, and object-oriented programming principles. Hands-on experience with DevOps practices, covering areas like source control, continuous integration, infrastructure automation, and continuous deployment. Familiarity with monitoring and alerting tools including Splunk, Dynatrace, and AWS CloudWatch. Proficient in basic and intermediate Git commands, repository setup and management on platforms like GitHub, and collaborative workflows. Strong skills in troubleshooting, problem-solving, and diagnostics. Knowledge of Kafka, Docker, or Kubernetes is an advantage. Experience integrating with KYC, Compliance, and vendor systems in banking or payment environments is a plus. Excellent communication skills for effective interaction with both internal and external partners worldwide. Work Shift Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week. We make financial services accessible to humans everywhere. Join us for what’s next. As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com. We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Salary Annual base salary range is $140,000 - 165,000 USD per year. Total on-target compensation includes a base salary and both short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your United States – Specific Benefits Include Paid Time Off Medical, Dental and Life Insurance Tuition Assistance Program Student Loan Repayment (below manager level only) Parental Leave One day volunteer time off $0 Money Transfer Fee Discount Code – Quarterly Recognition Program “Game Changers” Employee Discount Program Global Adoption Assistance Global Scholarship Awards Program 401K plan Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.” #LI-HD1 #LI-Hybrid Estimated Job Posting End Date: 02-20-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality.