11 11 Systems

Optimize, implement, and maintain cloud-based compute systems including cluster provisioning and capacity planning. | 4+ years enterprise VMware administration experience with a bachelor's degree or equivalent. | The Role:  11:11 is looking for an experienced Cloud Operations Engineer L2 to help manage all aspects of 11:11’s cloud compute systems. This position is responsible for the optimization, implementation and maintaining our organizations cloud-based systems. The Cloud Engineer will be involved with capacity planning, cluster provisioning, fleet management, alert monitoring, and escalations. This position will require an individual with a penchant for detail and a continuous improvement mindset. This is a full-time position reporting to the Manager of Cloud Operations.    Responsibilities:  * Provide complete ownership and accountability of all responsibilities assigned regarding 11:11’s cloud compute systems. * Responsible for cluster provisioning, alert monitoring, and environmental management * Act as an 11:11 escalation engineer for customer problems including participation in engineering on-call rotation after hours. * Provide escalation support to Level I Cloud Operations Engineers * Manage cluster compute capacity (hosts, CPU/memory, etc.) * Develop, track, and report KPIs associated with cloud system capacity (CPU, memory, storage, etc.) * Provide accurate, timely and professional responses to escalated customer tickets from support.  These actions ensure a good customer experience. * Follow 11:11 Systems best practices for cloud compute systems management.   * Deliver superior customer service while maintaining professional relationships.   * Work supportively with colleagues, operating in a manner that is consistent with 11:11’s Code of Business Ethics and Company Values  * Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies * Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements  * Additional duties as assigned Qualifications:  * Bachelor’s degree in technical discipline or an equivalent years of work experience required. * 4+ years recent experience as a technical, hands-on, enterprise VMware administrator * VMware VCP or VCAP certified preferred.  * Extensive knowledge and experience using VMware management tools (vCenter, vCloud Director, VMware Configuration Manager, NSX) preferred. * Experience with backup and DR solutions such as Veeam and Zerto preferred.  * Understanding of cloud-based infrastructure services, such as BaaS, IaaS and DRaaS. * Experience working with global data center environments. * Must be legally eligible to work in the United States without visa sponsorship. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Design and scale AI-powered solutions for modernizing legacy applications and integrations with reusable frameworks and AI-first pipelines. | Bachelor's degree and 5+ years experience in large-scale cloud or application modernization with expertise in AWS/Azure, AI tools, and integration tools like Mulesoft. | The Role: 11:11 Systems is looking for a Senior Engineer to design, build, and scale an AI-powered Applications and Integrations Modernization solution enabling faster, more predictable, and repeatable transformation of legacy applications and integrations at scale. The ideal candidate will be energetic, adaptable, detail oriented, capable of understanding a diverse set of business systems, and knowledgeable of how data flows across systems. They must have exceptional skills and discipline for making people, process, and technology work together to deliver mission-critical business outcomes. This is a full-time, remote role, based in the United States, reporting to the Director, Software Engineering - Frontend. Responsibilities: * Support the modernization of legacy applications, integrations, and workflows * Use approved AI tools such as GitHub Copilot, Claude, Codex, and similar tools to assist with code analysis, documentation, refactoring support, test generation, and modernization research under senior engineering guidance * Design and standardize modernization and migration framework for transforming applications and integrations * Establish scalable, reuseable frameworks for enterprise applications and integrations transformation and modernization * Work with the Manager/Principal Architect and Application development teams from strategy to solution to implementation and support of applications and integrations * Work closely with the Business Analysts on the understanding of functional and technical system requirements for architecting, designing and delivering solutions to meet business needs * Create solution designs that leverage the architecture standards and services to meet key project design criteria including Availability, Recoverability, Scalability, and Performance * Coordinate with other team members in the development of the integrations architecture roadmap that aligns with the strategic objectives of business groups and different technology groups * Build AI-first pipelines leveraging Claude, Codex, GitHub Copilot, agentic AI, and complementary tooling * Define and promote new ways of working for AI-driven transformation * Incorporate lean principles in all projects prior to the design phase * Provide architectural and technical input for definition, estimation and delivery of projects and solutions * Keep abreast of changes in technology regarding applications and integrations architecture, design and development * Work closely with the support team in managing tier III escalations and providing timely and quality production support to our business users * Work closely with Agile teams to deliver incremental software releases and enhancements * Work supportively with colleagues, operating in a manner that is consistent with 11:11’s Code of Business Ethics and Company Values  * Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies * Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements  * Additional duties as assigned Qualifications: * Bachelor’s degree in Computer Science or a related field of study, or equivalent years of related work experience required  * 5+ years’ experience in large-scale cloud or application and integrations modernization programs * Strong expertise in cloud architecture (AWS and/or Azure) * Hands-on experience or strong interest in AI-driven software modernization, including tools such as GitHub Copilot, Copilot Agents, Claude, or Codex * Proven experience with CI/CD pipelines and developer toolchains (e.g., GitHub, automation pipelines, quality tooling) * Experience in integrations architecture, design, development, delivery, and support using Mulesoft ESB or equivalent tool * Domain knowledge and experience with CRM, ERP, and ITSM applications, and integrations between the applications * Exposure to SQL, J2EE/Web Services, HTTP/SOAP, XML, XSD, XSLT, WSSE, REST, RAML, WSDL, UDDI, JSON * Experience driving cross-functional transformation initiatives * Ability to apply architectural principles to business solutions and to recognize structural issues within the organization, functional interdependencies and cross-silo redundancies * Experience modeling business processes using a variety of tools and techniques * Experience with managing and supporting technical standards and architecture designs * Experience with Scrum methodology and Agile practices * Strong project management, time management, and problem-solving skills * Strong written and verbal communication, documentation, and organization skills * Positive outlook, can-do attitude and able to work using their own initiative * Passion for innovation and proven track record of inspiring team members to innovate and collaborate * Must be legally eligible to work in the United States without visa sponsorship  To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.   Compensation and Benefits at 11:11 Systems The base salary for this role ranges from $ 125,000 to $ 145,000.    These ranges are informed by market data, internal equity, and qualifications required by job level. Actual pay is based on multiple factors, including skills, experience, certifications, and location.    Individuals may also be eligible for variable incentives such as bonuses or sales commissions, which are also based on level and position within the organization. Additional company-sponsored benefits include, but are not limited to: * Comprehensive healthcare plan options * Retirement plan with company match * Life, other supplemental insurances * Paid time off and company holidays * New Parent Leave * Wellness programs

Develop Rust-based distributed workflow automation platform and author automation workflows using Ansible and Python. | Bachelor's degree and 2+ years of Python development experience with proficiency in automation platforms and REST/gRPC APIs. | The Role: 11:11 is hiring a Software Engineer to join the developers on our Cloud Development & Engineering (CDE) team, with a focus on automation. You'll split your time between two complementary areas: contributing to our in-house distributed workflow automation platform and building automation on top of it to support our infrastructure and service delivery teams. On the platform side you'll write Rust and extend the engine, runners, and language bindings. On the delivery side you'll author automation — primarily in Ansible and Python — that handles a wide range of operational work, from infrastructure configuration to provisioning and integrations across internal and third-party systems. The specific automation is driven by what our partner teams need, so the work stays varied and you'll regularly collaborate across the organization. This is a full-time remote role, based in North America, reporting to the VP of Cloud Development & Engineering. Responsibilities: * · Contribute features, bug fixes, and improvements to our workflow automation platform (a Rust-based workflow engine with distributed runners, REST/gRPC APIs, and Ansible/Python/container runtimes). * · Author automation — workflows and tasks written largely in Ansible and Python — in support of infrastructure and service delivery teams. * · Partner with stakeholder teams to understand their needs and turn manual or ad-hoc processes into reliable, repeatable automation. * · Build and integrate with custom APIs and external systems to connect automation across the infrastructure and service delivery stack. * · Help improve the tooling, runtimes, and developer experience that other teams use to author their own automation. * · Work supportively with colleagues, operating in a manner that is consistent with 11:11's Code of Business Ethics and Company Values. * · Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies. * · Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements. * · Additional duties as assigned. Qualifications: * · Bachelor's or University degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent related work experience required. * · 2+ years of software development experience, including Python. * · Experience with a common automation or configuration management platform (such as Ansible, Salt, Terraform, or similar). * · Experience designing or consuming RESTful and/or gRPC APIs. * · Comfort with data interchange formats such as JSON and YAML. * · Experience using Git in a distributed, multi-developer environment. * · Familiarity with containerized applications. * · Working knowledge of Linux. * · Relevant technical certifications (e.g., cloud, Kubernetes, automation) preferred. * · Strong problem-solving, collaboration, and communication skills, with the ability to work effectively across distributed teams and manage multiple priorities. * · Demonstrated ability to learn new tools and technologies and to work proactively in a fast-paced environment. * · Must be legally eligible to work in North America without visa sponsorship. Technical skills preferred: * · Experience with a systems language such as Rust, Go, or C/C++. * · Experience writing automation with Ansible (playbooks and/or modules). * · Familiarity with workflow/orchestration platforms and the workflow/task authoring model. * · VMware/vSphere automation experience. * · Infrastructure-as-code experience. * · Kubernetes experience. * · PostgreSQL or other relational databases. * · Experience using AI/LLMs to assist with software development. * · Experience contributing to open-source projects and communities. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Benefits: The base salary for this role ranges from $ 125,000 to $ 150,000.    These ranges are informed by market data, internal equity, and qualifications required by job level. Actual pay is based on multiple factors, including skills, experience, certifications, and location.    Individuals may also be eligible for variable incentives such as bonuses or sales commissions, which are also based on level and position within the organization. Additional company-sponsored benefits include, but are not limited to: * Comprehensive healthcare plan options * Retirement plan with company match * Life, other supplemental insurances * Paid time off and company holidays * New Parent Leave * Wellness programs