105 TechStyle, Inc.

Own and improve enterprise learning programs, design scalable learning experiences, and partner with vendors and internal teams to ensure program success. | Experience in Learning & Development or Talent Development, program ownership, instructional design skills, stakeholder management, and familiarity with learning tools. | Job Description Fabletics is currently looking for a Senior Talent Development Specialist. How you fit in Fabletics is hiring a Senior Talent Development Specialist who will own a portfolio of high-impact programs that build skills, accelerate performance, and strengthen career growth across the organization. The Senior Talent Development Specialist designs, owns, and continuously improves enterprise learning programs across onboarding, core skills, career development, and team effectiveness. They are someone who can run mature programs today while evolving them for tomorrow. This position will report to the VP, Talent Development & Systems. What you will do: Act as program owner for a defined L&D portfolio Translate business needs into scalable learning experiences, modifying existing programs and creating new ones Partner closely with the Director of Learning & Leadership Development on strategy and coherence Provide oversight and direction to the Talent Development Coordinator for operational execution of Fashion Week, our employee onboarding program Contribute as a Talent Management “minor” partner across performance, career pathing, and engagement initiatives What you will own: Learning Programs & Curriculum You will be accountable for the end-to-end lifecycle (design, delivery, evaluation, and evolution) of key learning programs, including: Fashion Week & Brand Bootcamp – Enterprise onboarding ecosystem RISE IC – 5-week cohort-based development for individual contributors (LifeLabs partnership) RISE Express – Open-enrollment, just-in-time learning experiences RISE Manager Essentials – Core people-manager skill sessions Career Odyssey – Career exploration and development program Style Your Day – Ongoing learning series leveraging internal SMEs Mentor Match Up – Structured mentoring program (matching, design, experience quality) Toastmasters (liaison) – Budget and program sponsorship New College Grad Program – Early-career foundational skills curriculum Team Offsites – Design and facilitation of team-building experiences Our team’s Talent Development Coordinator will manage most of the logistics and administration of our programs. You are accountable for learner experience, program quality, outcomes, and evolution. Program Design & Continuous Improvement Diagnose learner and business needs; translate them into clear learning objectives Evaluate program effectiveness using qualitative and quantitative data Refresh content and formats to improve engagement, scalability, and impact Instructional design of new programs Balance build / buy / hybrid solutions thoughtfully Vendor & Partner Management Own the relationship with LifeLabs Learning, LinkedIn (and other vendors as needed) Manage contracts, scope, and program effectiveness Ensure vendor offerings align with Fabletics’ learning philosophy and standards Talent Management Minor (Shared Ownership) While L&D is your major, you’ll also contribute to broader talent systems, including: Career paths and development frameworks Performance enablement and manager capability Employee engagement initiatives Cross-functional talent programs with your TM-focused peer What you can bring: 3–5+ years of progressive experience in Learning & Development or Talent Development Proven experience owning and scaling programs, not just facilitating sessions Strong instructional design capability (adult learning principles, blended learning) Comfort operating as a program manager + designer Ability to influence without authority and partner across levels Strong facilitation, communication, and stakeholder management skills Bachelor’s degree in HR, OD, Psychology, or related field (preferred) Relevant certifications (CPTD, ATD, instructional design, etc.) a plus Experience with instructional design/authoring tools (e.g., Articulate, Rise, Captivate, etc.) Comfortable leveraging AI and emerging tools to accelerate content development, enhance learner experience, and improve program scalability. What success looks like Programs run smoothly without heroics Learners see clear value and applicability Leaders trust your judgment and come to you early The TD function gains capacity—not complexity Programs evolve as the business evolves A real opportunity to build, not just maintain Direct impact on growth, engagement, and retention Where we are: This role will be based in our El Segundo Headquarters Compensation & Total Rewards: At Fabletics, we believe work and life should fit together! We continue to build a culture of flexibility, to empower you to do your best and put yourself first. Our Total Rewards program rewards employees for their hard work, supporting their health, well-being, families, and ultimately their life journey. Total Rewards at Fabletics includes:     -Hybrid Work Schedule* -Discretionary Paid Time Off*   -Summer Fridays*   -Healthcare Plans   -Employee Discounts   -401k   -Annual Bonus Program   -Equity Program*   -And More      *Varied for retail, fulfillment and fully remote roles.  The annual base salary range for this position is from $64,600-$90,000. The range provided includes the base salary that Fabletics expects to pay for the role. Offered base salary will be dependent on factors including the scope and complexity of the role, candidate’s related work experience, subject matter expertise and work location.  #LI-LS1 #LI-Fabletics Security Alert: Protect yourself from scams At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means. Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity. We encourage you to apply regardless of meeting all qualifications and/or requirements. At Fabletics our mission is to be the world's most fashionable, innovative and inclusive active lifestyle brand. Fabletics has been recognized as a Great Place to Work for multiple consecutive years with a positive work environment where innovation is rewarded, female leadership is championed, diversity is celebrated, and work-life balance is encouraged. We attribute our success to a culture of innovation that spans across our global offices including our Corporate HQ in El Segundo, CA! Diversity & Inclusion: At Fabletics, we believe in creating a diverse, inclusive, and equitable environment. Fabletics believes it’s important that all our employees feel supported and empowered to be themselves, and we want to celebrate all of the amazing ways that our people bring different experiences to the table and make us better. Fabletics Cares: Our mission with Fabletics Cares is to Foster an authentically inclusive community by championing health and wellness for all. Follow us on LinkedIn to check out the latest happenings at Fabletics, open job positions and connect with employees. Want a closer look at our company culture? Check out our Fabletics Careers Instagram to see employee spotlights, a look inside our office and fun company events.

Oversee daily operations of the member services call center team, drive performance against KPIs, collaborate cross-functionally, manage escalations, and lead continuous improvement initiatives. | 5-7 years in customer service or call center operations with at least 2 years in leadership, strong operational and strategic skills, excellent communication, and ability to work in a fast-paced environment. | Job Description Fabletics Inc. is looking for a Member Services Operations Manager. How do you fit in? As an Operations Manager, you will be at the forefront of our Member Services Operations, responsible for overseeing and optimizing the performance of our call center environment. Your leadership, strategic vision, and operational expertise will drive the success of our team, ensuring exceptional customer service delivery and alignment with organizational goals. Member Services Operations Manager will report to the VP, Operations. What you will do: Oversee the day-to-day operations of the member services team, providing guidance, support, and direction to ensure the achievement of performance targets and KPIs. Collaborate closely with cross-functional teams to align operations with organizational objectives and drive continuous improvement. Monitor and analyze key performance metrics and operational data to identify trends, opportunities, and areas for improvement. Foster a culture of excellence, teamwork, and accountability within the operations team, promoting a positive and inclusive work environment. Build and maintain strong relationships with key stakeholders, including call center partners, vendors, and internal teams, to ensure seamless collaboration and alignment. Lead and support projects and initiatives to enhance brand integrity, customer experience, and operational excellence. Manage escalated customer issues and complex operational challenges, providing timely resolution and proactive solutions. Develop and execute strategic plans to achieve departmental goals and objectives, with a focus on delivering exceptional customer service and maintaining brand reputation. Partner with the Training Team to develop and implement training programs for call center agents and operations staff. Drive continuous improvement initiatives to enhance operational efficiency and effectiveness. Collaborate with senior leadership to develop long-term strategies and plans for the member services operations. Ensure that all operations activities contribute to the overall goal of delivering outstanding customer service and maintaining brand integrity. What you can bring: Bachelor's degree or equivalent experience in a related field. 5-7 years of experience in customer service / call center operations support or similar role, with at least 2 years in a leadership role. Proven track record of success in driving operational excellence, achieving performance targets, and delivering exceptional customer service. Strong leadership and management skills, with the ability to inspire, motivate, and develop teams to achieve their full potential. Strategic mindset, with the ability to analyze complex issues, develop actionable plans, and drive results. Excellent communication, interpersonal, and relationship-building skills, with the ability to effectively engage and influence stakeholders at all levels. Ability to thrive in a fast-paced, dynamic environment, with a strong sense of urgency and resilience. Knowledge of industry best practices, emerging trends, and technologies in call center operations and customer service. Where we are: This role will be based in our El Segundo Headquarters Compensation & Total Rewards: At Fabletics we believe work and life should fit together! We continue to build a culture of flexibility, to empower you to do your best and put yourself first. Our Total Rewards program rewards employees for their hard work, supporting their health, well-being, families, and ultimately their life journey. Total Rewards at Fabletics includes:     -Hybrid Work Schedule* -Discretionary Paid Time Off*   -Summer Fridays*   -Healthcare Plans   -Employee Discounts   -401k   -Annual Bonus Program   -Equity Program*   -And More      *Varied for retail, fulfillment and fully remote roles.  The annual base salary range for this position is from $89,000-$98,000. The range provided includes the base salary that Fabletics expects to pay for the role. Offered base salary will be dependent on factors including the scope and complexity of the role, candidate’s related work experience, subject matter expertise and work location.  #LI-GR1 #LI-TechStyleOS Security Alert: Protect yourself from scams At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means. Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity. We encourage you to apply regardless of meeting all qualifications and/or requirements. At Fabletics our mission is to be the world's most fashionable, innovative and inclusive active lifestyle brand. Fabletics has been recognized as a Great Place to Work for multiple consecutive years with a positive work environment where innovation is rewarded, female leadership is championed, diversity is celebrated, and work-life balance is encouraged. We attribute our success to a culture of innovation that spans across our global offices including our Corporate HQ in El Segundo, CA! Diversity & Inclusion: At Fabletics, we believe in creating a diverse, inclusive, and equitable environment. Fabletics believes it’s important that all our employees feel supported and empowered to be themselves, and we want to celebrate all of the amazing ways that our people bring different experiences to the table and make us better. Fabletics Cares: Our mission with Fabletics Cares is to Foster an authentically inclusive community by championing health and wellness for all. Follow us on LinkedIn to check out the latest happenings at Fabletics, open job positions and connect with employees. Want a closer look at our company culture? Check out our Fabletics Careers Instagram to see employee spotlights, a look inside our office and fun company events.