1000 Kyndryl, Inc.

Lead the overall design vision for complex client projects, integrating cutting-edge technologies into digital transformation strategies, and mentoring multidisciplinary teams. | Extensive experience in experience design, creative technology, or innovation, with leadership in interdisciplinary teams, and a strong understanding of enterprise requirements and emerging technologies. | Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you an associate director-level of creative technology who wants to drive strategic initiatives and create impactful experiences for the world’s critical systems? Then you’ll love working at Kyndryl Vital. At Kyndryl Vital, we are looking for creative, curious, empathic systems thinkers who want to tackle wicked problems with some of the best technical colleagues in the world. Kyndryl Vital is a global network of designers, engineers, writers, researchers, and strategists. We are bound together by a desire to help our customers make sense of complexity and co-create intelligent and adaptive experience ecosystems that resonate with their users and transform their businesses. We believe the next evolution of experience will emerge from the artful blending of behavioral insight and business intelligence into elegantly simple, deeply human moments. We are fortunate to work with the world’s best IT experts to ensure that we can not only imagine a great experience, but that we can build it, deliver it, optimize it, and sustain it. The Role A Creative Technologist is a cross-disciplinary person that bridge between a design vision and engineering execution, using experimentation to solve problems in new and novel ways. You will combine technical expertise with human-centered design to prototype and implement innovative solutions. Creative technologists blend expertise in code, hardware, and emerging technologies to bring ideas to life. As a Creative Technologist at Kyndryl Vital USA, you will lead the overall design vision for complex client projects, collaborating with stakeholders to deliver high-impact design solutions. You will define experience strategies that integrate cutting-edge technologies—such as AI, connected systems, or immersive platforms—into broader digital transformation roadmaps. You will guide clients in adopting human-centered and iterative design practices, helping them embed these capabilities into their own organizations. As we scale, you will act as a senior leader and advisor, managing multidisciplinary teams and mentoring designers, technologists, and researchers to elevate performance and foster a culture of experimentation. You will build and maintain trusted relationships with senior client stakeholders, often at the executive level, articulating how creative technology drives strategic outcomes. Internally, you’ll drive best practices, contribute to the evolution of Kyndryl Vital’s methodologies, and ensure the technical and creative quality of all design outputs—from concept through to delivery. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are Required Technical and Professional Expertise Human-Centered Design: You can guide large teams in user-centered practices and ensure that complex, multi-touchpoint solutions still address fundamental user needs. You likely have experience creating or approving user experience guidelines and frameworks that others follow. Cross-disciplinary Collaboration: You have an exceptional ability to lead cross-disciplinary teams. You don’t just collaborate with engineering and other departments – you orchestrate them. Under your leadership, design, engineering, business, and operations folks co-create effectively. You can resolve conflicts or misalignments between disciplines by refocusing everyone on common goals. Innovation: You are a thought leader in applying emerging technology to solve design and business problems. You have a forward-looking perspective, anticipating what technologies or trends (like agentic AI, edge computing, blockchain, etc.) might be relevant, and you incorporate that into strategic planning. You encourage a culture of continuous innovation in your team, perhaps by establishing innovation sprints or research initiatives within projects. Rapid Prototyping: You have a deep knowledge of prototyping at scale. While you may not build every prototype yourself, you know what high-fidelity prototyping entails and can set expectations and processes for your teams to prototype efficiently. You ensure that rapid experimentation remains a core part of the project approach, even at large scales or later stages of development, to validate assumptions. Human-in-the-Loop Patterns: You can design interaction patterns for approvals, escalation, rollbacks, and exception handling so agents act safely and users stay in control. Feasibility Analysis: You can assess not only if a design is technically feasible, but also operationally and financially feasible for a client. This comprehensive feasibility perspective means you guide teams toward solutions that are innovative yet realistic given the client’s context (budget, tech infrastructure, talent available, etc.). Storytelling: You can craft vision narratives, white papers, or executive presentations that frame an innovative concept in terms of business value and strategic necessity. Your storytelling convinces organizations to take bold steps. AI and Data Ethics: You might be establishing guidelines or principles for ethical AI and data usage within the design practice. You ensure that any solution we propose has been vetted for ethical implications, and you can speak to how we mitigate risks related to bias, privacy, and security in front of executive stakeholders or in governance reviews. This includes responsible agentic AI patterns (tool permissioning, human-in-the-loop controls, auditability). Tool Ecosystem Strategy: You define cross-team standards for agent tool ecosystems (API patterns, permission models/RBAC inputs, audit evidence needs, lifecycle/versioning) enabling AI engineers to build and reuse tools safely at scale. Front-End Platform Enablement: You influence reusable UI patterns and reference implementations for agentic experiences (design system alignment, interaction standards, observability touchpoints) so delivery teams build consistently. Practice Standards: You establish evaluation standards and reusable QA patterns for agentic engagements (what “good” looks like, how it’s measured, how teams report it). Experience Observability Standards: You define what teams must log/measure for agentic experiences so quality can be managed across programs. Preferred Professional and Technical Expertise 10+ years of experience in experience design, creative technology, or innovation roles, with at least several years in a leadership capacity. You have led interdisciplinary teams and managed senior-level client relationships. Experience in multiple industries or a deep focus in one, enabling you to bring a wealth of knowledge to strategy discussions. You might be known for expertise in a field (e.g., smart cities, healthcare innovation, financial tech) which adds credibility when advising clients in that space. Proven track record of delivering large-scale design and technology programs in enterprise environments. You understand enterprise requirements (compliance, scalability, global deployment, etc.) and have led projects that navigated these successfully while still innovating. Experience in consulting or agency leadership, including responsibilities for account growth or business development. You know how to identify client needs and propose creative solutions, often leading to follow-on work or expanded engagements (this business acumen supports strategic initiative driving). Strong familiarity with IT governance, security standards, and system integration at a high level – ensuring that any cutting-edge solution proposed can pass enterprise scrutiny and be integrated into the client’s ecosystem. Experience building or scaling a team or practice. Perhaps you have hired talent, defined team roles, or instituted training programs. This experience means you can help grow Kyndryl Vital’s Creative Technology practice itself, not just deliver on projects. Hands-on background in technology (software development, data science, etc.) earlier in your career is a plus. While now you operate at a strategic level, having that hands-on foundation helps you guide technical conversations credibly and mentor technical staff effectively. Collaboration with Open-Source Agent Stacks: You can partner with AI engineers working in open-source agent runtimes and translate experience requirements into tool contracts, UI behaviors, and evaluation criteria without blocking engineering velocity. As an Creative Technologist, your specialization might be more about thought leadership than technical skills alone. For instance, Digital Transformation Strategy with Emerging Tech, AI-driven Experience Innovation, or Omnichannel Service Design could be areas you’re known for. You leverage these specializations to influence both client strategy and our internal offerings. Required Education Bachelor’s Degree in a relevant field (or equivalent demonstrable portfolio of work). Preferred Education Advanced degree or certification in design, HCI, computer science, or related (e.g., MDM, MDes, MFA, d.MBA or equivalent) is a plus. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. キンドリルに興味をお持ちくださりありがとうございます。キンドリルにはたくさんの興味深いキャリアの機会があります。ぜひご応募ください。 興味のある求人情報が見つかりませんか？ 履歴書・職務経歴書の登録 ご登録いただいた情報をもとに、採用担当者が、経験や専門知識に合ったキャリアの情報をお届けします。 ジョブ・アラートの登録 アカウントを作成してから 求人アラートに登録する. あなたの条件に合った新しい求人が利用可能になると、すぐにお知らせします！ 世界に 必要不可欠な成長を実現すること。それが、キンドリルの“purpose”です。 あなたにとって大事な”purpose”が、すべてのことの始まりです。あなたは、purposeを大切にするキンドリルの カルチャーの一員となります。私たちのカルチャーは、絶え間なく向上し、共感性を持ち、尽力するものです。 私たちは、お客様の持続可能な成長を支援し、私たちが 働き暮らすコミュニティをサポートすることに尽力してい ます。私たちは、自分らしく生きるあなたの全てを必要としています。私たちと一緒に、社会の成長を支える重要な システムを前進させましょう。

Partner with global HR teams to develop and execute HR strategies that support business growth, employee engagement, and workforce optimization across multiple countries. | Proven experience in HR leadership supporting global teams, strong strategic and operational skills, and ability to influence at all organizational levels. | Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a Global HR Business Partner at Kyndryl, you will focus on strategic HR Leadership collaborating with HR Leaders and line management to enable impactful talent management initiatives across multiple countries. This role supports the HR organisation within Enterprise, Shared Services, with c. 1,150 Kyndryls in 53 countries. Your responsibilities will include providing strategic advice and counsel on initiatives such as workforce optimization and recommending solutions to complex employee relations and HR challenges. By partnering with HR Centers of Excellence and Country HR Leaders, you will deploy and execute HR programs designed to enhance learning and upskilling capabilities, recognize and reward achievements, and foster an engaged and healthy global workforce. Your role will be crucial in aligning workforce development and productivity with business goals to support continued and expansive growth objectives. This role supports the HR organization within Enterprise Shared Services, supporting c.1,150 Kyndryls across 53 countries. Your primary responsibilities include the following: Owns people strategy for global area of responsibility and partners with the country HR teams and COEs to facilitate execution. Partners and collaborates with the CHRO and HR leadership teams to develop and deliver HR solutions that proactively support business strategy, results and employee engagement. Provides advice & counsel to HR COEs on multiple global initiatives including talent, learning, diversity, strategic workforce planning, total rewards etc. Provides expert guidance & advice based on best practice employed across multiple counties, to stakeholders on complex HR issues. Drives a robust operating system across the global HR operating model to deliver proactive HR support to all stakeholders, in line with business objectives. Collaborates with Country HR Partners/COEs, providing functional direction and drives execution of agreed upon actions (such as compensation, performance management, talent review, and workforce diversity) Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are You’re good at what you do and possess the required experience to prove it. You have a growth mindset; keen to drive your own personal and professional development, and to support others in theirs. You take your work seriously and prioritize customer impact. Most importantly, you understand that the most successful teams trust and enjoy each other and are naturally inclusive in how you work with others. To be successful in the role you will have the following required skills and experience: A proven HR business partner with experience supporting executive leaders: balances vision, drive for results, a learning orientation and employee outcomes across complex teams. Broad HR background including compensation, talent management, employee relations, and organizational effectiveness. A proven track record of success supporting global teams, ideally having worked in a technology environment. Demonstrated experience in analyzing people data, gain insights and make strategic recommendations to support broader talent strategy Demonstrated experience in highly matrixed organizations Demonstrated ability to present to all levels within an organization Demonstrated ability to build authentic relationships and garner influence as a key thought partner. Influences executive teams to leverage HR programs and initiatives. Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously. Ability to balance strategic with tactical, hands-on work. The compensation range for the position in the U.S. is - $150,720 to $286,200 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California (San Francisco Bay Area): $180,720 to $343,560 California (All Other): $165,720 to $314,880 Colorado: $150,720 to $286,200 Massachusetts: $150,720 to $314,880 New York City: $180,720 to $343,560 Washington: $165,720 to $314,880 Washington DC: $165,720 to $314,880 This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Nos complace que esté aquí. Eche un vistazo a las muchas oportunidades profesionales interesantes que tenemos disponibles y envíe su solicitud hoy mismo. ¿No puede encontrar una oferta de empleo adecuada? Dejar su CV/hoja de vida Deje su CV/Hoja de vida y un Reclutador se pondrá en contacto con usted con información profesional relacionada que coincida con su experiencia y conocimientos especializados. Registrarse para recibir alertas de empleo Cree su cuenta y, a continuación, regístrese para recibir alertas de empleo. Cuando haya nuevos trabajos que cumplan con sus criterios, ¡se le avisará de inmediato! En Kyndryl, logramos el progreso del que depende el mundo con propósito. Comenzando con un propósito que sea importante para ustedes. Porque aquí, serán parte de una cultura diseñada con propósito. Una que no descansa, que es empática y dedicada. Donde estamos comprometidos con el progreso sostenible para nuestros clientes y con apoyar a las comunidades donde trabajamos y vivimos. Ustedes son a quienes queremos y necesitamos. Así que acompáñennos y, juntos, podremos avanzar en los sistemas vitales que impulsan el progreso humano.