020 Cisco Systems, Inc.

020 Cisco Systems, Inc.

8 open positions available

1 location
1 employment type
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Full-time

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Analyste commercial

020 Cisco Systems, Inc.AnywhereFull-time
View Job
Compensation$92K - 124K a year

Translate complex regulatory requirements and operational data into actionable insights, develop scalable compliance solutions, and collaborate across teams to ensure adherence to legal and operational standards. | Minimum 5+ years in Business Intelligence or related field, experience with compliance and risk assessments, and ability to analyze complex datasets. | Business Analyst The application window is expected to close on: 12/16/2025. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet the Team: Value Protection serves as the trusted partner to Global Procurement Services, identifying and mitigating risk across the Procure to Pay (P2P) lifecycle through preventative analytics, policy stewardship, compliance oversight, and strong operational controls. Within Value Protection, Contingent Workforce Risk & Compliance transforms complex regulatory obligations and operational data into actionable intelligence. We partner across Legal, HR, Category Management, Talent, Operations, and Supplier Sourcing functions to ensure Cisco’s contingent workforce practices remain compliant, efficient, and strategically aligned. As part of this team, you will play a central role in crafting how Cisco leads compliance, identifies risks, and develops scalable processes for our global contingent workforce oversight program. Your Impact In this role, you will translate complex regulatory requirements and operational data into actionable insights that strengthen Cisco’s contingent workforce compliance program. You will deliver analytics and reporting that advise decision-making, uncover emerging risks, and highlight trends across global regions. You will evaluate regulatory changes, analyze operational patterns, and map end-to-end contingent workforce processes to identify gaps, friction points, and improvement opportunities. You will also translate business needs into clear requirements and partner with Legal, HR, and operational stakeholders to develop scalable, compliant solutions. Through this work, you will directly influence how Cisco governs, leads, and mitigates risk within its global contingent labor program. Responsibilities Maintain robust control testing frameworks for contingent workforce compliance processes, ensuring alignment with evolving regulatory requirements and internal policies. Lead the analysis, reconciliation, and validation of external regulatory updates (e.g., staffing industry legal changes) across various global regions (EMEA, APAC, Americas). Collaborate closely with legal and operational teams to interpret and apply country-specific laws and regulations to contingent workforce management, mitigating risk and protecting the company. Design and implement process improvements and develop tools (e.g., knowledge repositories, decision matrices, communication templates) to improve efficiency, transparency, and compliance in contingent workforce operations. Act as a subject matter expert for escalations related to contingent workforce compliance issues and country-specific legal requirements, providing guidance and solutions. Manage and track compliance-related tasks and escalations via appropriate systems (e.g., ServiceNow), ensuring timely resolution and adherence to service level agreements. Collaborate on cross-functional initiatives and contribute to team-level projects that enhance compliance operations. Apply domain expertise to analyze data, generate insights, and support informed decision-making. Support less-experienced team members through knowledge sharing and guidance. Make informed decisions by evaluating multiple alternatives and understanding downstream impacts on related teams. Minimum Qualifications Bachelor's degree (or equivalent) with 5+ years of experience in Business Intelligence, or Master's degree (or equivalent) with 2+ years of experience in Business Intelligence. Experience performing compliance and risk assessments. Experience identifying data anomalies and formulating recommendations for data enhancement and acquisition. Demonstrated experience in analyzing and evaluating complex datasets to identify trends and patterns, advising data-driven decisions. Experience developing and leading business analysis programs and initiatives. Preferred Qualifications Experience collaborating regularly with peers or external and internal partners. Ability to communicate moderately complex concepts and interact effectively to advise and direct action. Strong understanding of key business drivers and the ability to leverage this understanding to accomplish work goals. Proven ability to adopt and implement business and process improvements. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $92,000.00 to $123,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $114,400.00 - $171,300.00 Non-Metro New York state & Washington state: $100,200.00 - $153,200.00 * For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn't just benefit our customers – it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life’s best work.

Data Analysis
Process Improvement
Workflow Mapping
Operational Efficiency
Verified Source
Posted 6 days ago
020 Cisco Systems, Inc.

Technical Product Manager/TME Team Leader (Presales) - Industrial IoT (Hybrid)

020 Cisco Systems, Inc.AnywhereFull-time
View Job
Compensation$191K - 281K a year

Lead technical marketing efforts for Cisco's Industrial IoT switching and wireless portfolio, develop technical sales training and collateral, collaborate with product teams, support sales during customer testing, and monitor industry trends. | 8+ years in industrial networking technologies, deep understanding of Cisco's IoT portfolio, experience in technical marketing or sales engineering, and knowledge of industrial protocols and rugged hardware. | The application window is expected to close on 12/31/25. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This position follows a hybrid work model and requires that you live within commuting distance of our San Jose, CA office and commute to the office 2 -3 days per week. Occasional domestic and international travel on average once every two months. Meet the Team At Cisco, we believe technology has the power to connect, empower, and propel us forward! By simplifying advanced technology, we enable passionate individuals to concentrate on their core mission. As the world’s fastest-growing cloud-managed networking team, our innovative products and architecture are redefining enterprise networking and making cloud-managed IT a reality. Our Industrial IoT Technical Marketing Engineering (TME) Team is critical to the continued rapid growth of our market leading industrial portfolio and to advancing Cisco's leadership in Industrial IoT by enabling customers to build secure, resilient, and AI-ready industrial networks. Your Impact We are seeking a highly qualified Technical Marketing Engineer (TME) Leader for Industrial IoT Switching and Wireless to spearhead the technical marketing strategy and execution for Cisco's Industrial IoT IE switching and IW wireless portfolios. In this role, you will focus on industrial switching, wireless, and security design for harsh environments and operational technology (OT) networks. As a leader, you will collaborate with sales, engineering, and product teams to drive adoption, enablement, and customer success in Industrial IoT markets. Additionally, your focus will include ruggedized networking for enterprises and for industries including manufacturing, roadways, city intersections, utilities, renewables energy generation, oil and gas and many other industrial customers. As a critical member of the product team, your responsibilities include: Lead, mentor, and support a team of Technical Marketing Engineers to drive technical excellence and professional growth. Lead technical marketing efforts for Cisco's Industrial IoT Switching and Wireless portfolio, including industrial switches (DIN rail, IP66/IP67-rated, rack-mount, embedded), and industrial wireless solutions (Catalyst industrial Wi-Fi, Ultra-Reliable Wireless Backhaul). Develop and deliver technical sales training, presentations, and collateral that clearly articulate product features, benefits, and use cases tailored to industrial environments such as manufacturing, transportation, utilities, oil & gas, and mining. Collaborate with product management and engineering to provide market feedback, influence product roadmaps, and ensure alignment with customer needs in industrial IoT. Support sales teams with technical expertise during customer alpha testing, proof of concepts, and solution positioning to accelerate adoption of Cisco's industrial networking solutions. Drive awareness and understanding of Cisco's industrial networking innovations including AI-ready networking and cybersecurity features. Act as a subject matter expert on industrial networking protocols, certifications, and ruggedized hardware designed for extreme environments. Facilitate cross-functional collaboration to integrate Cisco's industrial IoT switching, routing, and wireless products with broader industrial IoT and enterprise networking solutions. Monitor industry trends, competitive landscape, and emerging technologies to maintain Cisco's leadership in industrial IoT networking. Minimum Qualifications Bachelor's degree in Engineering, Computer Science, or related technical field + 8 years experience in industrial networking technologies, including switching, routing, and/or wireless solutions specifically designed for industrial IoT and OT environments. Deep understanding of Cisco's Enterprise or Industrial IoT portfolio: Industrial Ethernet switches (IE1K, IE2K, IE3x00, IE4K, IE5K, IE9K) and industrial wireless products (IW6300, IW9167, Ultra-Reliable Wireless Backhaul), Cisco Catalyst switches and controller based wireless solutions Proven ability to translate complex technical concepts into clear, compelling messaging for sales and customer audiences. Knowledge of industrial protocols, ruggedized hardware requirements, and industrial network security. Prior experience in a technical marketing or technical sales engineering role focused on enterprise or industrial networking. Preferred Qualifications Experience leading a related technical or customer facing team. Advanced certifications or relevant industrial IoT experience highly valued. Familiarity with Cisco Catalyst Center and cybersecurity solutions for industrial networks. Hands-on experience with industrial network deployments or demos in sectors such as manufacturing, utilities, transportation, or oil & gas. Excellent communication, presentation, and leadership skills to influence internal teams and external customers. Ability to work collaboratively across sales, engineering, and product teams to drive business outcomes. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $191,400.00 to $281,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $191,400.00 - $323,600.00 Non-Metro New York state & Washington state: $176,100.00 - $287,900.00 * For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn't just benefit our customers – it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life’s best work.

Industrial IoT networking
Switching and wireless solutions
Technical marketing and sales enablement
Industrial protocols and rugged hardware
Team leadership and mentorship
Verified Source
Posted 7 days ago
020 Cisco Systems, Inc.

Senior Director - Product Management (Cisco Hyperfabric)

020 Cisco Systems, Inc.AnywhereFull-time
View Job
Compensation$280K - 385K a year

Lead the definition, strategy, and lifecycle of a cloud-controlled network solution and AI infrastructure, mentoring teams and influencing industry standards. | 10+ years in product management or engineering, strong networking background, leadership experience, and ability to manage P&L for a large-scale product. | The application window is expected to close on: Dec 30th, 12 PM ET 2025 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet the Team We are a dynamic and driven team dedicated to delivering modern solutions that empower our customers to deploy massive networks. The Hyperfabric team at Cisco specializes in developing and delivering a cloud-managed network fabric solution that is easy to deploy and operate. Our mission is to simplify data center and AI infrastructure operations through automation, cloud-based fabric management, and providing a full-stack AI solution integrating advanced hardware, software, and services, which enables enterprises to efficiently deploy and manage infrastructure without requiring deep networking expertise. The team combines deep technical expertise in AI workloads, networking, and cloud management to drive innovation and accelerate AI adoption for customers. Your Impact Cisco Hyperfabric Group is seeking a Sr. Director, Product Management to lead the definition, strategy, and future direction of the portfolio. This data center network product is designed to capture the market transition as companies modernize their data centers and deploy AI. You will own the product strategy and P&L for a cloud-controlled network solution, and its associated full-stack dedicated AI infrastructure. You will drive the entire product lifecycle - from roadmap and engineering alignment to delivery, go-to-market, and customer adoption and success. Leading a highly skilled and diverse product team, you will mentor and coach to strengthen the technical expertise across product management, technical marketing, and engineering communities. You are also expected to influence industry standards and serve as a technical advisor to company leadership. At Cisco, product and architecture leaders are empowered and trusted to be the voice of the customer. We seek candidates with: * Experience working with or for web scale companies in product management, engineering, test, or validation roles. * Strong background in network system design and understanding trade-offs in defining new products. * Ability to collaborate closely with customers, sales, engineering, and marketing teams to develop modern products that enable business transformation. * Consistent record of growing and influencing others, working with senior leadership. * Ability to lead and perform under pressure in front of customers and internal R&D teams. * Participation in industry events to drive product messaging and strategy. * Partnership with marketing and sales teams to amplify product messaging and drive market success. * Business leadership for an exciting emerging product. * Ownership of P&L targeting $1B bookings in 5-6 years. * Growth of early-stage products into dominant network-centric solutions for AI and modern data centers. * Collaboration and motivation across all facets of go-to-market teams and partners. * Establishment of a strong product brand anchored by evangelical customers and partners. * Efficient and effective operations with engineering, support, field, adjacent products, and partners. Minimum Qualifications * Bachelor’s degree in electrical engineering, computer science, or equivalent industry experience, preferably in networking hardware. * 10+ years of experience in product management, engineering, or solutions architecture, preferably in networking. * Demonstrable experience in Enterprise and Data Center Networking, working in Service Provide and Hyperscalers is a plus. Preferred Qualifications * Deep understanding of networking customer requirements and usage models. * Prior leadership of multi-functional teams or projects in product management or engineering. * Ability to collaborate and lead in a fast-paced matrix organization. * Experience defining, launching, and growing innovative products. * Proven product line growth from early stage to $100M+. * Experience in both startup and large company environments, ideally as CPO/VP at startups and VP in large companies. * Strong understanding of networking and data center technologies; CCNP/CCNA or equivalent is a plus. * Proficiency in AI, workload orchestration, and network security. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $280,100.00 to $384,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $280,100.00 - $442,600.00 Non-Metro New York state & Washington state: $267,600.00 - $390,300.00 * For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn't just benefit our customers – it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life’s best work.

Product Management
Networking Technologies
Leadership
Strategic Planning
Market Analysis
Verified Source
Posted 8 days ago
C

MEMS Technical Program Manager, Technical Leader

020 Cisco Systems, Inc.AnywhereFull-time
View Job
Compensation$176K - 250K a year

Lead and support MEMS production performance, quality, and yield improvements through technical problem-solving and collaboration. | Requires extensive MEMS fabrication experience, high-volume production background, and familiarity with fabrication metrology. | The application window is expected to close on 1/30/2026. This is an onsite role and will require working out of our Carlsbad, CA office location. We are also open to remote candidates within the US. Meet The Team: Work as part of a world class photonics team on MEMS packaging of optical components and their integration into Cisco’s volume transceiver products. Cisco has developed a unique high-volume laser micro-package platform (LaMP) with MEMS-wafers fabricated at a Cisco supplier, specialized assembly and test conducted at in-house designed/developed assembly/test tools and processes that provide a unique opportunity for improvements spanning from design to volume production. This multi-disciplinary position requires an in-depth understanding of MEMS fabrication techniques (bulk micro-machining) as well as more specialized methods for assembly and test of packaged optical components. The ideal candidate will have MEMS production-experience for photonic or sensor applications, familiarity with general semiconductor wafer processing processes and tools, and is proficient with advanced data analysis techniques. Candidates are expected to work closely with Cisco’s suppliers as well as Cisco’s packaging and test teams to maintain and improve yields, performance, and reliability of critical photonics components by applying structured problem-solving techniques that leverage advanced data collection methods. Qualified candidates are expected to be able to apply advanced problem-solving skills to uncover, root cause and drive corrective action across engineering and manufacturing organizations. Your Impact: ● In-depth monitoring of MEMS supplier production performance and quality ● Support suppliers in setting up adequate production monitoring, quality control, problem solving, and continuous improvement practices ● Conduct failure analysis and physical characterization to root cause process and device failure modes ● Lead teams in resolving yield and defectivity issues in the MEMS and LaMP assembly lines ● Collaboration with Cisco experts on yield and performance improvement programs and structure supplier improvement projects to achieve these goals ● Problem solving of critical technical issues during LaMP production, NPI, and early production yield ramp phases ● Drive continuous improvement planning and implementation including validation ● Manage technical aspects of the change control process with the suppliers and internal stakeholders ● Ensure learnings are documented in relevant engineering documentation and institutional knowledge is expanded across the Cisco teams Who You'll Work With: You will be working with the core engineering team responsible for development of Cisco’s high volume silicon photonics platform for client optics. You will be part of a dynamic technology development team that works to design devices, processes and tools as part of Cisco' high-volume silicon photonics manufacturing platform. Who You Are: You are an engineer or scientist with experience in one or more of the following areas: MEMS fabrication, semiconductor manufacturing, optical packaging and fiber optic components, electronic assembly and packaging. Minimum qualification: ● Bachelors + 12 years of related experience, or Masters + 8 years of related experience, or PhD + 5 years of related experience. ● MEMS fabrication experience is a must. ● Industrial experience is a must Preferred Qualifications: ● Cross-functional team management ● High-volume production experience ● Familiarity with fabrication metrology Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $176,100.00 to $250,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $191,400.00 - $323,600.00 Non-Metro New York state & Washington state: $176,100.00 - $287,900.00 * For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn't just benefit our customers – it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life’s best work.

MEMS fabrication
Semiconductor manufacturing
Optical packaging
Data analysis
Failure analysis
Verified Source
Posted 9 days ago
020 Cisco Systems, Inc.

Technical Lead, Software Engineer, Applied AI - Hybrid, San Francisco, CA

020 Cisco Systems, Inc.AnywhereFull-time
View Job
Compensation$211K - 305K a year

Lead engineering efforts on generative AI systems, collaborate across teams, manage projects, and develop scalable APIs for AI-powered network solutions. | 12+ years professional coding experience, 5+ years with Ruby on Rails, Python, JavaScript, and Postgres, plus 2+ years on production ML/GenAI systems and strong communication skills. | Applications are accepted until further notice. NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This is a hybrid role with two-three days per week at the San Francisco, CA office. Meet the Team At Cisco, our intuitive products enable organizations of all sizes to deliver cloud-managed networking at scale. To provide best-in-class technologies to our customers, we've created an unrivaled company culture for our employees, one that is collaborative, flexible, and inclusive. We take pride in providing employees with the autonomy to develop technology that's intuitive, secure, and accessible for everyone. As the Lead Software Engineer in the Cisco Meraki AI group, you will collaborate across multiple teams and take on ambitious projects from start to finish. Our teams are small and fast-paced, striving always to make our products unique by balancing feature-rich abilities and simplicity. Our engineers are well-versed in a wide array of technologies and excited to jump around languages, platforms, and all levels of our technology stack. A strong sense of ownership and the ability to cross-collaborate effectively are essential to success in this role. You will lead engineering efforts on our generative AI systems by enabling LLM to perform reasoning, helping configure and troubleshoot network issues and helping to fill gaps in API to deliver a compelling experience to our customers. Your Impact: Analyze and tune a LLM to pick the right API and tool calls to perform the task Working on identifying and building new scaling and performant API's Work with PM and product teams to deeply understand a customer use case and investigate data and technical stack needed to implement a robust and comprehensive solution. Onboard and collaborate with multiple business unit engineering teams, acting as a liaison and point of contact. Manage projects, create documentation, create presentations, and plan for the future Minimum Qualifications: 12+ years of experience writing professional production code, ideally in a very large code base with legacy code. 5+ years of experience in web languages, frameworks, and technologies such as Ruby on Rails, Python, JavaScript, Postgres 2+ years of experience working on production grade ML/GenAI systems Experience in planning and scoping out unclear projects. Excel in documentation and presentation with crisp and clear communication. A go-getter who approaches work with a get-it-done attitude. Ability to cross-collaborate effectively and a strong sense of ownership. Preferred Qualifications: Experience in building large-scale AI models and systems using MLOps practices Experience working in a team to write robust, maintainable, and extendable code in Python Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $210,600.00 to $305,100.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $210,600.00 - $350,800.00 Non-Metro New York state & Washington state: $189,300.00 - $312,200.00 * For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn't just benefit our customers – it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life’s best work.

Ruby on Rails
Python
JavaScript
Postgres
ML/GenAI systems
MLOps
Verified Source
Posted 9 days ago
020 Cisco Systems, Inc.

AI Solutions Architect - Enterprise (Remote)

020 Cisco Systems, Inc.AnywhereFull-time
View Job
Compensation$206K - 266K a year

Partner with sales and engineering teams to develop and demonstrate AI solutions for clients, supporting AI adoption and integration. | Extensive experience in AI/ML, data science, platform support, and enterprise logging/security, with at least 5 years in technical roles and 3+ years supporting enterprise-scale data challenges. | The application window is expected to close on: 12/17/25. This position is remote and can be completed from anywhere in the contiguous United States. Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. Meet the Team Splunk is seeking a highly motivated, results oriented individual to join our AI Solution Architect team. This is a phenomenal opportunity to accelerate the adoption of artificial intelligence solutions across Splunk’s amazing customer base. As part of the Enterprise Solutions Architecture Team, you will partner with field Sales and Solutions Engineers as an expert in generative AI, machine learning, and deep learning solutions. You will work closely with customers as a trusted advisor to perform use case discovery, presentations, demonstrations, and assist with the implementation of AI solutions that address customer’s unique business challenges. Your Impact Partner with the Americas and Public Sector teams to perform deep use case discovery and development of solutions demonstrating Splunk AI/ML capabilities Present Splunk’s AI message and roadmap to both technical and leadership teams Support the delivery of AI workshops, demonstrations, and product evaluations Maintain deep competencies in Splunk’s platform and AI capabilities (e.g. Splunk Enterprise, Splunk Cloud, Machine Learning Toolkit, Deep Learning Toolkit, etc..) Work closely with Solutions Engineering, Global Technical Strategists, and Product Management to proactively identify customer challenges and needs, influencing the product roadmap to meet critical customer requirements Focus on accelerating and enabling AI skills across the entire Solutions Engineering organization, as well as using AI to scale productivity Minimum Qualifications Experience and knowledge in Data Science, Machine Learning and AI methods, tools and technologies, preferably related to Splunk AI and its key apps e.g. Splunk Machine Learning Toolkit (MLTK), Splunk App for Data Science and Deep Learning (DSDL) 5 years of demonstrated ability in technical pre-sales, services, system administration, and/or engineer roles 3+ years of demonstrated ability with infrastructure and platform services to support enterprise-scale data challenges Knowledge about data engineering standard processes to prepare data for AI/ML workloads Experience with open source AI tools, frameworks and libraries, coding skills, LLMs, and integration with 3rd party AI services is a plus Preferred Qualifications A depth of expertise in enterprise logging, security and/or observability, specifically using Splunk and/or other aligned technologies and solutions (e.g. Elastic, AWS native services, etc.) Experience communicating sophisticated technical topics to all audiences, from working-level administrators to senior team members Knowledge of strategies for operationalizing logs and/or metrics across infrastructure providers (i.e. on-premises, Amazon Web Services, Azure, and/or Google Cloud Platform) Experience writing technical content such as blogs, documentation or whitepapers Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $205,700.00 to $266,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $223,000.00 - $330,300.00 Non-Metro New York state & Washington state: $217,200.00 - $315,300.00 * For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn't just benefit our customers – it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life’s best work.

AI/ML solutions
Generative AI
Data Science
Machine Learning Toolkit
Deep Learning Toolkit
Data Engineering
Verified Source
Posted 10 days ago
020 Cisco Systems, Inc.

Solutions Engineer - US Commercial - Wisconsin

020 Cisco Systems, Inc.AnywhereFull-time
View Job
Compensation$190K - 240K a year

Partner with sales teams to design and present Cisco solutions tailored to customer needs, leveraging technical expertise and conducting demonstrations. | Minimum 5+ years of industry experience, Cisco product knowledge or relevant competitor experience, automation skills with Python, Ansible, or Terraform, and relevant certifications such as CCNP Enterprise or CCDP. | The application window is expected to close 1/5/26 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Candidate must reside in Wisconsin, preferably in Milwaukee. May also consider Madison or Green Bay Fox Valley Area. Meet the Team As we continue to uphold our standard of excellence in US Commercial Sales, we are embracing unprecedented innovation as a tremendous opportunity for growth. We succeed because we listen to our customers and anticipate their needs as the market shifts and technology transitions accelerate. Our customers are versatile and agile and adopt technology fast to compete aggressively and grow their business. We are confident our Global Enterprise model provides you with unlimited opportunities to succeed at Cisco. Our culture is one of support and empowerment. Your Impact Cisco is seeking a Solutions Engineer (SE) with Enterprise Networking and Security as foundation but also Data Center, Collaboration, Security, Automation, and Cloud background. The Solutions Engineer is a customer-focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco’s product and services portfolio. The SE will partner with our Account Executives in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, creating BoMs, and running proof of concept activities. The SE will partner, consult, influence, and design solutions to allow the customer to meet their desired outcomes. In addition to technology aptitude and the ability to learn quickly and stay current; the ideal candidate's interpersonal, presentation, and troubleshooting skills should evoke passion and confidence. Including the above, the SE will perform the following functions: Technology solution consultant to the customer and the Cisco account team Leverage an array of Cisco technology, services, and support specialists Collaborate closely with the Account Manager on account planning activities Educate the customer on Cisco differentiation, creating demand Set a brand preference to Cisco Align Cisco’s product and services capabilities to customers business drivers Minimum Qualifications 5+ years of industry-related experience BS/BA (EE/CS) or relevant work experience Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis is required Knowledge of Cisco's Solutions, and networking fundamentals Preferred Qualifications Ability to be onsite as needed Significant Automation expertise with python, ansible, and/or Terraform Customer intimacy skills Pre-sales experience preferred CCNP Enterprise, CCDP or similar vendor certification Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $190,100.00 to $240,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $205,500.00 - $298,300.00 Non-Metro New York state & Washington state: $197,600.00 - $286,900.00 * For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn't just benefit our customers – it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life’s best work.

Technical Sales
Solution Design
Customer Engagement
Product Management
Verified Source
Posted 12 days ago
020 Cisco Systems, Inc.

Technical Program Manager, Customer Experience

020 Cisco Systems, Inc.AnywhereFull-time
View Job
Compensation$169K - 241K a year

Support end-to-end engineering planning and development across multiple cloud-based product and engineering teams in an agile environment. | Bachelor's degree in STEM with 8+ years of experience in program or product management, supporting software development projects, with proficiency in tools like Jira, Confluence, or SharePoint. | This is a hybrid position requiring 2 days a week in our Milpitas, CA office. Meet the Team Cisco's Customer Experience (CX) team is one of the company's fastest-growing groups, dedicated to creating outstanding digital experiences for our customers and partners wherever they interact with Cisco. The CX Platform is designed to meet the diverse needs of this team, utilizing cutting-edge technologies like advanced artificial intelligence to enhance customer success. We are at the forefront of using modern, cloud-based technologies that keep us flexible and responsive in a rapidly changing market. As leaders in our field, CX helps customers get the most value from their Cisco experience, ensuring quick and impactful results. We are committed to delivering high-quality work promptly, making informed decisions based on data, and maintaining transparency, all while taking responsibility and ownership of our actions. Your Impact You will use your technical expertise to support other Technical Program Managers in driving end-to-end engineering planning and development across multiple cloud-based product and engineering teams. You will work in an agile environment, collaborating with engineering product teams to plan requirements, develop timelines, identify and mitigate risks to software delivery, and drive technical tradeoffs in collaboration with cross-functional leaders across Cisco. You will drive process improvements and contribute to the development and implementation of best practices and standards. Identify opportunities to optimize program planning and development. Collaborate with various teams, such as engineering, product management, operations, and marketing, to align project goals and ensure cohesive execution. Identify potential risks and develop mitigation strategies to minimize impact on project timelines and deliverables. Serve as a central point of contact for project updates and communications, ensuring stakeholders are informed of progress, challenges, and changes. Oversee project budgets, ensuring financial resources are used effectively and efficiently to meet project goals. Ensure that engineering outputs meet Cisco's quality standards and customer expectations. Track project performance using appropriate Jira, Confluence and SharePoint Report on progress, successes, and areas for improvement. Provide guidance and support to engineering teams, fostering a collaborative and productive work environment. Identify opportunities for process optimization and implement improvements to enhance project efficiency and outcomes. Minimum Qualifications: Bachelor's degree with computer science or STEM degree with 8+ years of experience within a program or product manager role or Master’s degree years with 6+ years of related experience. 4+ years of experience supporting software development projects/programs through the entire SDLC Experience managing technical programs using agile project methodologies with the use of technologies such as Jira, Confluence or SharePoint Preferred Qualifications: PMP Certification -Lean Six Sigma certification or Business Process Management or continuous improvement experience Experience in identifying, analyzing, and resolving program issues End user customer/partner or developer community experience Ability to thrive in a fast-paced, rapidly changing environment Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $168,800.00 to $241,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $168,800.00 - $277,400.00 Non-Metro New York state & Washington state: $148,800.00 - $248,200.00 * For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn't just benefit our customers – it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life’s best work.

Project Management
Agile Methodologies
Risk Management
Stakeholder Communication
Technical Collaboration
Verified Source
Posted 14 days ago

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