Zyxware Technologies

Compensation

Full Description

Title : Business Analyst/Scrum Master Location : Remote (Washington D.C) Type : Fulltime Job Description : We are seeking an analytical and detail-oriented Business Analyst / Scrum Master to support a federal government client in advancing AI and automation initiatives. This position requires a strong ability to gather and translate requirements from diverse stakeholders ranging from technical teams to government leadership into actionable deliverables and technical solutions. The ideal candidate will have a strong background in business analysis, Agile project management, technical solution quality and delivery, and ensuring alignment between business needs and system capabilities. Key Responsibilities: • Lead requirement gathering sessions with stakeholders to capture operational needs, AI and automation opportunities, and workflow improvement areas. • Analyze current-state processes to identify inefficiencies, redundancies, or areas suitable for AI and automation. • Recommend AI and automation strategies that reduce manual effort and improve consistency across government systems. • Design and implement AI and automation workflows informed by operational requirements, business rules, and known system capabilities. • Collaborate with senior developers, project managers, testers and client stakeholders to ensure requirements are fully understood and implemented. • Assess post-implementation data and user feedback to recommend enhancements to business workflows. • Lead Agile team activities including backlog refinement, sprint planning, and user story refinement. • Maintain clear and organized documentation using tools like Confluence; manage task tracking through JIRA. • Maintain clear and concise documentation for automations, provide regular and transparent updates on task progress. Required Qualifications: Bachelor’s degree. • 1-3 years of experience as a Business Analyst, Project Manager, or Product • Owner, ideally within federal government or consulting environments. • Exceptional attention to detail and ability to break down complex processes clearly and logically. • Strong interpersonal and communication skills, with the ability to tailor messaging for both technical and non-technical audiences. • Experience in a project-based technical delivery environment. Nice to Have: • Experience with DHS or USCIS. • Experience supporting Agile teams using tools such as JIRA and Confluence. • Experience with UiPath, AWS, and generative AI solutions.