Zwilling JA Henckels LLC

Compensation

Full Description

Position Overview We are seeking a highly motivated and technically astute EDI Analyst to run our daily EDI operations, new partner onboarding, and associated integration platforms. The ideal candidate will have strong hands-on experience in SAP IDoc resolution and a proven ability to independently learn, master and own new systems. Key Responsibilities * New Partner Onboarding: * Execute the technical setup for new EDI trading partners, including configuring SAP partner profiles, ports, and logical systems. * Coordinate with external providers (e.g., SPS Commerce) to implement and test new EDI maps (e.g., 850, 856, 810 etc.). * SAP IDoc Analysis & Resolution: * Perform daily monitoring and reprocessing of IDocs in SAP S/4HANA * Analyze IDoc segments to identify and troubleshoot data-related and configuration errors * Collaborate with master data teams to correct underlying data issues causing IDoc failures. * Integration System Management: * Take ownership, independently learning, operating, and troubleshooting connected systems, specifically Rithum, Shopify, and CommerceHub. * Assist in troubleshooting basic API connection failures (e.g., analyzing JSON/XML error responses) between SAP and these platforms. * Analyze X12 mapping issues and hand over to most appropriate party. * Coordination & Facilitation: * Act as the technical liaison between internal Customer Service teams and external partners (SPS Commerce) to communicate setup timelines, test results, and resolve technical errors. Required Qualifications * Minimum 1-2 years of hands-on experience in an EDI technical support role. * Essential practical experience with SAP S/4HANA (or ECC), specifically: * IDoc troubleshooting: Deep familiarity with transactions WE02, BD87, and WE19. * IDoc structure: Ability to read and understand common IDoc segments and data fields. * Partner setup: Working knowledge of WE20 * Proven ability to self-teach and become a subject matter expert on new software platforms (Rithum, CommerceHub, etc.) with minimal formal training. * Experience working directly with 3rd party EDI providers (e.g., SPS Commerce). * Basic understanding of API concepts (REST, JSON, authentication keys) and experience reviewing API logs for errors. Preferred Skills * Knowledge of specific EDI standards (ANSI X12). * Familiarity with communication protocols like AS2 or SFTP. * Experience in a retail and e-commerce environment * Possesses a strong entrepreneurial mindset with a focus on value creation * Adept at optimizing internal operations and enhancing process efficiency Compensation Range: $53,000.00 - $80,000.00 per year contingent upon experience. Location: Pleasantville, NY – Hybrid (3 days in office per week) OR Remote if located more than 60 miles from our Pleasantville, NY office.