Zurich Insurance Company Ltd.

Compensation

Full Description

Job Title: Underwriting Account Service Manager I Company Overview: Zurich Insurance Company Ltd. is a leading global insurer dedicated to providing innovative and comprehensive insurance solutions. With a strong presence in North America, Zurich is committed to delivering exceptional service and tailored risk management strategies to its diverse client base. Role Overview: As an Underwriting Account Service Manager I on the Middle Markets team, you will play a pivotal role in managing client relationships and supporting underwriting operations. This position is based in Boston with a hybrid work schedule, offering flexibility while ensuring close collaboration with your team and clients. What You'll Do: - You will manage and nurture client relationships to ensure satisfaction and retention. - You will collaborate with underwriters to develop tailored insurance solutions for middle market clients. - You will oversee the account service process, ensuring timely and accurate policy administration. - You will coordinate with internal teams to resolve client inquiries and issues efficiently. - You will assist in the preparation and review of underwriting documentation and reports. - You will support the implementation of process improvements to enhance service delivery. - You will maintain up-to-date knowledge of industry trends and regulatory requirements. - You will partner with your manager to establish a flexible work schedule that balances productivity and work-life balance. What You Bring: - Minimum of 3 years of experience in underwriting support or account management within the insurance industry. - Strong knowledge of insurance products, underwriting processes, and policy administration. - Excellent communication and interpersonal skills to build effective client and team relationships. - Proficiency in Microsoft Office Suite and insurance management software. - Ability to manage multiple priorities and work effectively in a fast-paced environment. Bonus Points If You Have: - Experience working in middle market insurance or commercial lines underwriting. - Familiarity with Zurich’s underwriting systems and tools. - Demonstrated ability to lead process improvement initiatives. - Relevant industry certifications such as CPCU or ARM. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer a hybrid work environment promoting flexibility and work-life balance. - We offer opportunities for professional development and career growth. - We offer a collaborative and inclusive company culture. - We offer employee wellness programs and support resources. Ready to Apply? To apply, please submit your resume and cover letter through our careers portal on the Zurich Insurance Company Ltd. website. We look forward to learning how you can contribute to our team!