zTrip ATX

Compensation

Full Description

VP of Operations - Austin, TX WHC Worldwide dba zTrip is the largest taxi operator in the United States, serving more than 25 markets nationwide. As a leader in modern transportation, zTrip combines decades of trusted service with innovative technology to deliver reliable, scalable mobility solutions for customers, drivers, and employees. We are seeking a VP of Operations to lead our Austin, TX market. This executive leader will have full ownership of market performance, driving operational excellence, financial results, and team development while ensuring service delivery consistently exceeds expectations. What We Offer as a VP of Operations: • Comprehensive benefits including medical, dental, vision, and life insurance • Paid time off and paid holidays • 401(k) with up to a 3% company match • A fast‑paced, growth‑oriented environment with executive visibility and impact Key Responsibilities of a VP of Operations: • Provide executive leadership over all operational functions within the Austin market • Assume full accountability for market performance, including P&L ownership • Build and maintain strong relationships with customers, municipal partners, and key stakeholders • Recruit, develop, and lead high‑performing teams, including employees and independent contractor drivers • Oversee fleet readiness, vehicle utilization, and maintenance operations • Ensure compliance with all safety, training, and regulatory standards • Monitor and analyze daily, weekly, and monthly operational and financial metrics • Develop and manage annual operating budgets and control costs to maximize profitability • Support contract negotiations, renewals, and expansion opportunities • Establish and reinforce a culture of accountability, safety, and continuous improvement • Partner with Human Resources on workforce planning, labor strategy, and employee relations Qualifications of a VP of Operations: • 5–10 years of progressive leadership experience in operations or general management • Demonstrated success with full P&L responsibility • Strong executive presence with exceptional communication and relationship‑building skills • Proven ability to develop leaders, build teams, and lead collaboratively • Results‑focused mindset with a commitment to operational excellence Join zTrip and play a pivotal leadership role in shaping the future of transportation in one of the nation’s most dynamic markets. Apply today and be part of a company transforming mobility across North America.