$88K - 125K a year
Oversee all aspects of Zscaler production data center services, ensuring cloud availability, latency, performance, and efficiency. Work closely with various teams to implement and deploy monitoring solutions and participate in on-call rotations to resolve issues.
Requires 2+ years of experience in SRE/NOC operations and a strong technical foundation in Linux/UNIX and programming languages. Must have a solid understanding of networking fundamentals and be adaptable to fast-paced environments.
About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 65 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. In this role, you will oversee all aspects of the Zscaler production data center services, including servers, operating systems, storage, and supporting systems, while being an integral part of the SRE team responsible for ensuring the cloud's availability, latency, performance, efficiency, monitoring, and emergency response. The SRE team plays a critical role in maintaining peak performance as the Zscaler cloud processes tens of billions of transactions daily, scanning a petabyte of data for users worldwide. Despite rapidly increasing transaction volumes each quarter, the cloud’s stability continues to improve, thanks to the team's expertise and commitment to reliability, availability, and scalability—a dedication you will need to share, along with a sense of humor. We're looking for a Site Reliability Engineer to join our site reliability team. This is a US-based remote role. Reporting to the Sr. Manager, Site Reliability Engineering you'll be responsible for: Networking, firewalls, load balancing solutions, etc Working closely with Software Engineering, Development, and Infrastructure teams to understand, implement, and deploy end-to-end monitoring solutions Deploying patches and upgrades, and update administrative tools and utilities as required Monitoring applications and services within the environments, participate in on-call rotations, take action to resolve issues, and implement strategies to prevent future occurrences Problem-solving, troubleshooting, and communicating action taken What We're Looking for (Minimum Qualifications) 2+ years of experience in 24/7 SRE/NOC operations, production cloud platforms, and related automation workflows - - US CITIZENSHIP IS REQUIRED Strong technical foundation, including proficiency in Linux/UNIX, familiarity with programming languages like Python and Go, and scripting with Bash Solid understanding of networking fundamentals, including HTTP, DNS, TCP/IP, ICMP, the OSI Model, subnetting, and load balancing Adaptable to fast-paced environments with the flexibility to support after-hours and weekend deployments or releases Passion for improving processes, optimizing workflows, and solving technical challenges to maintain high SLA cloud platform resilience #LI-JM1 #LI-Remote Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $87,500—$125,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
This job posting was last updated on 10/7/2025