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Zero Networks

Zero Networks

via Remote Rocketship

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Customer Engineer, Solution Architect

Denver, CO
full-time
Posted 9/18/2025
Verified Source
Key Skills:
Pre-sales engineering
Technical sales
Customer engineering
Information security
Technical presentations
Solution design
Problem solving
Communication

Compensation

Salary Range

$90K - 140K a year

Responsibilities

Collaborate with sales to identify customers, deliver product demos, provide technical expertise, prepare proposals, and attend industry events.

Requirements

Bachelor's degree plus 5+ years in pre-sales or customer engineering in information security with strong technical and communication skills.

Full Description

Description: • Collaborate with the sales team to identify and qualify potential customers and participate in the sales process from discovery to closing deals • Conduct product demonstrations and deliver presentations showcasing product features, benefits, and value propositions • Understand customer requirements and business challenges and develop tailored solutions • Provide technical expertise and guidance to customers during the pre-sales phase • Prepare and deliver technical proposals, solution designs, and product specifications • Collaborate with product development and engineering teams to provide feedback and stay updated on product releases • Conduct proof-of-concept (POC) activities to demonstrate solution feasibility and effectiveness • Stay current with industry trends, emerging technologies, and competitive landscape • Attend industry events, conferences, and trade shows to represent the company and engage with potential customers Requirements: • Bachelor's degree in a relevant technical field (e.g., Computer Science, Engineering) or equivalent practical experience • 5+ years of relevant work experience (Network/Security/Pre Sales Engineering) - must • Proven experience as Customer Engineer or in a pre-sales / technical sales role, preferably in the information security industry • Strong technical background • Excellent communication and presentation skills • Demonstrated ability to build rapport and establish relationships with customers • Strong problem-solving and analytical skills • Ability to work independently and manage multiple priorities • Willingness to travel to customer sites and industry events as needed Benefits: • Competitive salary • Stock options • Attractive benefits • Annual bonus (for non-commissioned roles)

This job posting was last updated on 9/19/2025

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