ZEISS Group

Compensation

Full Description

About Us: How many companies can say they’ve been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: This position is located in BLANK What’s the role? The Field Service Engineer Level 1 is an entry level field service position requiring a strong background in electronics and mechanics. Success in this role requires a strong dedication to learning and the rapid absorption of training material as a high percentage of their time will be spent in technical training courses both domestic and international. Learning of basic application principles is also a requirement to provide technical service. When not in classroom training the Level 1 FSE will be engaged in on-the-job- training, working closely with, and assisting higher level FSEs in a customer environment. This is a customer-facing role and therefore strong interpersonal skills and an ability to communicate effectively are required to be successful. Excellent time management skills are a must to be a successful Field Service Engineer. As the training progresses the Level 1 FSE will be assigned basic tasks and service orders to complete on their own. Sound Interesting? Here’s what you’ll do: Successful completion of all assigned technical training to acquire a thorough knowledge of assigned company equipment. This includes completing all required pre-reading assignments before all classroom courses, independently studying all materials and passing the courses to the satisfaction of the instructors. Positive feedback results are expected. Demonstrate, in the field, that the technical concepts learned in the classroom trainings and OJT can be applied to a high standard. Learn and demonstrate the ability to use all required administrative applications for service order management, spare parts/inventory management, time reporting, expense reporting, etc. Engage as an active participant in all on-the-job-training (OJT); listening carefully, taking notes, asking questions, assisting when asked and absorbing the content fully. Completion of the CONTact Training and the application in practice of the principles, concepts, and teachings of the course. Assist other FSEs with tasks such as service order management or inventory management as requested by the Regional Field Service Manager. Under supervision and following established protocols, provide a full range of installation services and preventive and corrective maintenance, on the assigned set of systems manufactured by ZEISS Microscopy. Conduct special site or system environmental analysis tests as assigned by management. Using established guidelines, train customers on basic system operation and maintenance. Properly care for all ZEISS tools and assets as may be made available during the execution of assigned responsibilities. Actively engages in personal development (leverages the content available on the ZEISS CurioZ online training portal, as well as self-inspired development of knowledge as it relates to the role) Responsible for your personal safety when visiting labs and institutions by understanding the basics of lab behavior and an awareness of risks Respect, live and share with internal and external customers, the ZEISS values and Agenda. Other duties as assigned by manager Do you qualify? 4-year degree or technical certificate in technical/scientific discipline, related military electronics experience or an equivalent combination of training and experience such as 3+ years direct experience building, maintaining, installing, and/or repairing similarly complex automated electromechanical systems. Sound knowledge and understanding of Laboratory Safety requirements for BSL 1, 2, and 3 environments, as well as specimen handling of Level 3 (and below) pathogenic biohazards (e.g., bacteria, viruses, fungi, parasites, and prions) Ability to understand and troubleshoot problems in software, electronics, optics and electron optics, high voltage, high vacuum, mechanical, and electro-mechanical Knowledge of Windows operating environments and word processing and or email Ability to read and understand electrical or mechanical engineering documentation and schematics. Proven ability to work successfully as an individual contributor or as part of a team. Good communication skills, able to converse readily in English, both verbally and in writing. (German and French is a plus.) Good administrative and time management skills. Working Conditions and Special Demands: Capable and willing to engage customers in their workspace/environment, including BSL -2 and BSL-3 facilities. If capable and willing, may be asked to engage in a BSL-4 environment. Willingness and ability to travel domestically and overseas. In addition to service function, may be asked to work in assigned teams on defined projects as directed by management. Lifting of heavy equipment crates required; crate weight ~ 75 lbs. Must have driving record in good standing, a valid U.S. driver license, and be able to drive a company provided car/van. Frequent overnight travel, domestic and international (average 50%) Able to obtain corporate credit card Participation of six months to one-year of formal training as a Field Service Engineer and proficiently maintains all duties and associated responsibilities We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. The annual pay range for this position is $71,000 – $89,000. The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is eligible for a Performance Bonus. ZEISS is an EEO/AA/M/F/Disabled Veteran Employer Your ZEISS Recruiting Team: Tina Eilerman Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now! It takes less than 10 minutes.