$40K - 55K a year
Handle high volume of incoming calls and emails for first-level technical support, providing timely and accurate responses and follow-ups.
Strong communication skills, ability to meet performance targets, and experience in customer service or technical support.
Title: Customer Support Representative Location: Fargo ND REMOTE Job Type: Contract Ability to receive, analyze, resolve and/or triage, if necessary, a high volume of incoming calls, and email customer inquiries for 1st level technical support and service. • Provide accurate and timely responses to email requests with proper grammar and spelling within response guidelines • Follow up on customer issues/concerns, within established response turnaround times as assigned by Senior Customer Service Admin or Supervisor • Consistently meet or exceed quality assurance and performance targets Thanks & Regards, Mamatha k, Sr.Resource Specialist, +1 949-676-0346 Email: mamatha@yochana.com / www.yochana.com
This job posting was last updated on 8/30/2025