Yale University

Compensation

Full Description

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Salary Range $68,000.00 - $120,500.00 Overview Reporting to the Associate Director, Business Intelligence, support the business intelligence efforts of Alumni Affairs and Development, using data visualization tools to develop reporting and analysis of fundraising results and alumni activities. Understand and utilize relevant Alumni Affairs and Development systems, and applicable internal reporting structures and guidelines, and serve as a subject matter expert for these functions. Under the direction of the Associate Director, Business Intelligence, design effective data visualizations/dashboards, including chart options, filter options, calculations and consistent metrics using data visualization tools and data warehouse tables. Optimize existing coding structures, standard metrics and data to support business intelligence efforts, and perform research and analysis of data elements. Perform testing of dashboard functionality, calculations and visualizations utilizing internal database systems and other tools. Support the Associate Director, Business Intelligence, with project management efforts for business intelligence projects, from inception to completion, including the workplan, timeline and status for all relevant tasks. Work effectively and efficiently with the Alumni Affairs and Development staff to gather business requirements to ensure accurate and meaningful dashboard creation. Create and maintain appropriate end user documentation for dashboard content. Collaborate with ITS to coordinate new data fields and calculations in the data warehouse, quality assurance testing, publishing of dashboards, access, security and data refreshes. Support the Associate Director, Business Intelligence, to develop change management plans and communications. Collaborate with Advancement Systems to develop and incorporate training materials into the standard training curriculum. Collaborate with Analytics and Data Services team members for business intelligence projects, and as part of the larger Information Management and Donor Services team, collaborate with staff from Advancement Systems, and Gift & Records Services, as well as other fundraising units across the University. Required Skills and Abilities 1) Experience with supporting business intelligence efforts through creating effective data visualizations/dashboards, including charts, filters and calculations utilizing Power BI and Microsoft SQL Server data warehouse tables. Exceptional reporting and analytical skills, including experience with interpreting data, coding structures, business requirements and Microsoft T-SQL programming language. 2) Advanced proficiency with Excel, and strong knowledge of other Microsoft Office products, such as Word, PowerPoint and Outlook. 3) Excellent project management and organizational abilities with strong attention to detail, strong interpersonal skills, and well-developed written and verbal communication skills. Ability to work either independently or as part of a team, and to handle multiple projects simultaneously. 4) Ability to maintain strict confidentiality of information. 5) Commitment to an inclusive workplace. Preferred Skills and Abilities Familiarity with university and/or development programs, processes, and practices. Knowledge of external higher education database tools. Experience in higher education advancement services. Experience with Blackbaud CRM or other fundraising and relationship management systems. Experience utilizing Tableau to create interactive data visualizations. Principal Responsibilities 1. Work with business partners and process owners to document data, reporting and BI requirements and performance targets. 2. Develops and maintains a standard methodology for documenting and codifying requirements and specifications using standard templates that meet the needs of both business partners and ITS. 3. Develop prototypes and mock-ups to help elicit and define requirements. 4. Partner with ITS to identify reporting & BI solutions, including evaluation of commercial off-the-shelf software and other solutions. 5. Develop prototypes using reporting software & BI tools to model and iterate requirements, and ensure the appropriateness of chosen solutions. 6. Provide analytical support for the development and deployment of solutions, and collaborates with developers and end-users to insure that application functionality meets business needs. 7. Develops test cases and scenarios, and actively participates in the testing and quality assurance process. 8. Contributes to the deployment planning, including training, communications and user readiness planning. 9. Facilitate and support data stewardship and governance processes. 10. Develop metrics to monitor data quality. 11. Analyze and resolve data quality and reporting issues. 12. May perform other duties as assigned. Required Education and Experience Bachelor’s degree in business, technology or related field and three years of experience in analysis of reporting needs and development of related business intelligence solutions or an equivalent combination of education and experience. Job Posting Date 10/01/2025 Job Category Professional Bargaining Unit NON Compensation Grade Administration & Operations Compensation Grade Profile Manager; Program Leader (P5) Time Type Full time Duration Type Staff Work Model Hybrid Location 157 Church Street, New Haven, Connecticut Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). Note Yale University is a tobacco-free campus. Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community—eligible for opportunities through the New Haven Hiring Initiative—or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcomed. Discover your opportunities at Yale.