Wright Technical Services

Compensation

Full Description

Title: M365 Cloud Administrator – Security Specialist Job Type: Contract Location: Remote, EST/CST Job Summary Wright Technical Services is proud to represent a Fortune 1000 Insurance company making strides in their industry. Currently seeking an M365 Cloud Administrator specializing in Security Operations and Support. Primary responsibilities include day-to-day operations and support of productivity and collaborations of M365 cloud technologies. The Cloud Engineer will work closely with other infrastructure teams, profit centers, service desks and level 2/3 Microsoft 365 support staff. Serve as a subject matter expert contributing to a wide variety of projects in support of the enterprise workplace and collaborations roadmap. Provide technical guidance in planning and implementing new solutions while ensuring existing platforms remain stable. Working under the direction of senior leadership and reports to the M365 Cloud Services Manager. Qualifications • Bachelor of Science degree is highly preferred; Microsoft Certifications are highly preferred • 5+ years' experience in system and 3+ years' cloud administration is considered a subject matter expert in messaging/office 365 and Teams. • Strong ITIL process and process-improvement orientation. • Strong administration experience with Microsoft 365, Exchange, Teams, Conditional Access, MFA, Azure AD. • Experience and focus on security in M365 • Intermediate to advanced scripting skills such as PowerShell. • Subject Matter Expert (SME) for administering and troubleshooting Exchange Online. • Experience with Power Platform highly preferred. • Experience with cloud-based services in Azure. Competencies • Ability to lead projects and tasks when instructed to design, implement, and deliver enterprise solutions. • Follow and implement team procedures, identify gaps, resolve effectively. • A passion for customer service and excellent execution. • Excellent problem solving and troubleshooting skills. • Excellent interpersonal skills to effectively interact and communicate throughout the organization with individuals of varying technical knowledge. • Provide technical overview to other teammates when required; ensure operational standards are adhered to. • Continuously improve working practices. • Always demonstrate and deliver excellent customer service to all clients. Description and Responsibilities • Administer and engineer aspects of Microsoft Office 365 products and Entra (Azure AD) including Exchange, SharePoint, OneDrive, Power Platform, Conditional Access, MFA, Enterprise applications, and related technologies. • Analyze technical needs, document requirements, design and implement technical solutions for Microsoft 365. • Serve as a Subject Matter Expert (SME) for administering and troubleshooting Exchange Online. • Provide troubleshooting steps and operational documentation to Level 1/2 support team. • Integrate solutions into existing infrastructure, consult on development projects, deploy solutions that meet business and technical requirements. • Ability to write and execute PowerShell scripts and commands. • Review current technologies, tools, and services and make recommendations for their use based on security/compliance, financial, and operational criteria. • Understanding of Microsoft licensing SKUs/models and deployment best practices. • Assist cyber security investigations and contribute to providing audit proof of operations. • Evaluate, test, and install critical updates on a regular basis. • Detect and troubleshoot to solve technical problems. • Document monthly metrics for cloud operations. Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position. Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.