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Wrapbook

Wrapbook

via Ashby

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Senior Technology Specialist II

Anywhere
full-time
Posted 8/15/2025
Direct Apply
Key Skills:
IT Support
Systems Administration
SaaS Operations
Vendor Management
Data Management
Risk Management
Compliance Frameworks
User Lifecycle Management

Compensation

Salary Range

$Not specified

Responsibilities

You will be responsible for end-to-end ownership of internal IT systems including support, endpoint management, and cloud-based tooling. Additionally, you will lead and execute projects to improve the efficiency of existing systems and expand services available to the company.

Requirements

Candidates should have 7+ years of diverse IT experience, including support and systems administration. A strong knowledge of IT concepts, workflows, and compliance frameworks is essential.

Full Description

About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity: Senior Technology Specialist II (Remote - USA / Canada) As a Senior Technology Specialist II, your mission will be to enable everyone at Wrapbook to do their jobs more efficiently and safely. You will be responsible for end-to-end ownership of internal IT systems including support, endpoint management, directory services, cloud-based tooling, and device lifecycle management. You’ll also own administration and optimization of SaaS ecosystems, including user provisioning, license management, access control, vendor relations, and integration workflows. What you'll do: Live by and champion our values: Be Yourself, Own Your Work, Delight Customers, Lean Into Action, Be Compassionately Direct. Reach across the organization to understand friction points, business requirements, and functionality gaps and develop plans to improve in a scalable, cost-efficient way. Continually review business-critical systems and processes for streamlining, improvement, and advancement including user provisioning/deprovisioning, vendor management, help desk, and data management. Lead and execute projects of varying size and complexity to advance the efficiency of our existing systems and expand the services and functionalities available to the company including technical discovery, proof-of-concept testing, and implementation. Collaborate with Legal and Security teams to create and maintain IT policies and practices which keep company and customer data safe and act in service of compliance guidelines and requirements. Author details procedures, runbooks, and other documentation to ensure scalability and consistent execution of established standards. Serve as a go-to SME for IT infrastructure topics across the company. What you'll have: 7+ years of diverse IT experience including support, systems administration, and SaaS operations, audit engagement, and program development. Demonstrated ability to build trusting relationships across all levels of an organization. Deep hands-on knowledge of common enterprise SaaS tools, user lifecycle management, and integrations. Strong knowledge of IT concepts, workflows, risk management, and compliance frameworks and comfort with building and maintaining these systems. Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: Unlimited Paid Time Off Work from anywhere in Canada and USA Health and Dental benefits Up to $1,500 USD/ $2,025 CAD towards IT set up for your home Up to 2% matching RRSP / 401K Learning and Development opportunities Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote

This job posting was last updated on 8/18/2025

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