World Bank

Compensation

Full Description

Do you want tobuild a career that is truly worthwhile? The World Bank Group (WBG) is one ofthe largest sources of funding and knowledge for developing countries, a uniqueglobal partnership of five institutions dedicated to ending extreme poverty andpromoting shared prosperity. With 189 member countries and more than 120offices worldwide, we work with public and private sector partners, investingin groundbreaking projects and using data, research, and technology to developsolutions to the most urgent global challenges. For more information, visit www.worldbank.org. The over 12.5 billion CIF is the pioneer multilateral fund,mobilizing low-cost finance for energy system transformation and sustainabledevelopment. Established in 2008, CIF is the only multilateral fund workingexclusively through six AAA-rated multilateral development banks. In 2025, CIFbecame the first multilateral climate fund to access capital markets, unlocking500 million in private sector capital with the CIF Capital Markets Mechanism(CCMM). CIF funding, featuring high quality financing and highco-financing ratios, empowers developing countries, lowers risk, enablesfirst-of-their-kind investments, and contributes to transformationalchange. The CIF Secretariat hostedby The World Bank supports the work ofthe CIF governing bodies, including strategy and policy development as well asreporting; manages internal and external institutional relations as well asstrategic partnerships; supports program development; delivers a large programof thought leadership, knowledge and learning work; is responsible forportfolio risk management and new private sector capital mobilizationmodalities and initiatives. Duties and Accountabilities: We are seeking a strategic, hands-on Digital Communications Officer to oversee our digital ecosystem and ensure our online presence is high-performing, secure, and aligned with business goals. This role is a blend of technical website management, digital strategy, UX optimization, and cross-functional collaboration. Reporting to the Head of Communications, you will serve as the primary owner of our web platforms and play a key role in shaping our digital experience. Roles and responsibilities: Specific responsibilities include: This role sits within the Communications team and will work closely with communications colleagues and the wider CIF team to support the implementation of the CIF communications strategy. Responsibilities include: Website Management & Optimization • Own day-to-day management of cif.org website, and microsites, and landing pages where relevant. • Implement site updates, new pages, and content changes using the Drupal CMS platform. • Monitor website health, performance, uptime, and technical SEO. • Conduct regular audits for broken links, outdated content, improvements, accessibility compliance (WCAG), and security issues. • Conduct annual website survey of user experience. Establish and maintain web policies, standards, and playbooks (content, accessibility, SEO, analytics, privacy, security, brand). Technical Leadership • Manage external hosting vendor to ensure compliance with all relevant World Bank policies and procedures. • Collaborate with external vendors to troubleshoot issues, deploy updates, and improve infrastructure. • Manage development of the site to achieve WCAG 2.1+ AA standard; lead periodic accessibility audits and remediation. • Coordinate the evaluation and implementation of AI-powered search or chatbot tools as required. • Uphold privacy and data protection requirements; manage cookie consent and tagging governance. • Oversee analytics, tagging, tracking, and integrations (Google Analytics, Tag Manager, CRM (Drupal), marketing automation platforms). • Ensure all website infrastructure, integrations and data handling comply with WBG ITS security standards. Digital Strategy & UX • Partner with the wider CIF team and external partners to improve site structure, user journeys, etc. • Lead A/B tests, UX research, and site enhancements to drive engagement and growth. • Ensure the website maintains AI-readiness, including structured data, machine-readable content, and compatibility with AI discovery engines. • Maintain brand consistency across all digital assets and ensure best-in-class web experiences. Analytics: • Establish key performance indicators and produce web and social media metrics reports on a monthly and campaign basis. • Monitor trends and audience engagement and provide detailed analyses of web, social media, and email marketing activities to gauge the effectiveness of the organization's digital strategies. • Drive continuous optimization with A/B testing, SEO, page speed improvements, and conversion rate optimization. • Drive data-driven decisions to improve engagement and post quality as well as guide content development. Project Management • Plan and oversee digital projects-site redesigns, new feature rollouts, platform migrations. • Manage external consultants and vendors providing digital communications support to CIF as required. • Manage timelines, resources, budgets, and stakeholder communications. • Coordinate with external agencies, designers, and developers as needed.