Workiva

Compensation

Full Description

The Customer Success Intern supports the Customer Success team by providing excellent service, document setup, and collaboration. You will create, implement, and tag customer documents using Wdesk to meet their document setup needs, ensuring accuracy before filing deadlines. What You'll Do Create and implement customer documents using industry-leading software Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing, Engineering, and Finance Apply XBRL tagging information to financial statements and statement footnotes Tie-out XBRL tagging information within financial statements and statement footnotes to ensure accuracy prior to filing deadline Provide exceptional customer service to internal and external customers What You'll Need Minimum Qualifications Currently enrolled in a degree-seeking program, preferably in business or a similar program Preferred Qualifications Strong communication and leadership skills demonstrated through leadership positions in community, school, or other programs Professional, outgoing, energetic personality with excellent interpersonal skills Ability to work independently and take initiative Attention to detail and follow-through are required Technically savvy and demonstrate a high level of competency using Excel, Word, Google Docs, etc Experience using Excel, Word, Google Docs, and similar word processing programs Travel Requirements & Working Conditions Reliable internet access for any period of time working remotely, not in a Workiva office Minimal travel Sponsorship Requirements Must be authorized to work in the United States and not require sponsorship now or in the future. When can you expect to hear back? Check out our tentative timeline below to see when you can expect to hear from us! Interviews: Early to mid October Offers: Mid - late October 2026 Start Dates: This position has opportunities to start in the Spring. Please see our start dates below and let us know your availability. Spring 2026 Internships: Monday, January 5, 2026 (part-time, 20/hours per week) How You’ll Be Rewarded ✅ 401(k) participation and match ✅ Paid sick leave ✅ A unique opportunity to further your learning experience through additional internship seasons Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic. Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email earlycareer@workiva.com. Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards. Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment. ✅ About Workiva ✅ Life at Workiva ✅ Benefits & Perks ✅ People & Culture at Workiva ✅ Workiva Newsroom ✅ Leadership Team Apply for open positions through your Workday account on our Internal Career Site. For questions, please reach out to the recruiter listed on the job posting.