Workforce and Community Education

Compensation

Full Description

Job Description: • Provides operational leadership to the NU Commons • Oversees the operational and programmatic functions of the Commons • Manages departmental operations and workflows ensuring essential support • Provides steward support and coaching • Maintains, develops and yearly updates Commons guides, checklists, and best-practice resources • Champions the university community forum stewardship • Investigates and oversees the timely follow up of escalated flagged posts or engagement issues • Leads the design and implementation of all Commons university wide engagement campaigns. Requirements: • Minimum of four (4) years of experience in a student support/customer service role required • Bachelor’s degree from a regionally accredited university required • Master’s degree in Higher Education & Student Affairs, Organizational Leadership, Communications, Public Administration or related field, preferred • Knowledge of University platforms, resources, services. • Online community development experience • Skill in basic computer functions: email, Zoom, web-based technology, etc. • Proficient with the Microsoft Office suite. Benefits: • Comprehensive well-being benefits for you and your family • Paid time off • Professional development opportunities