Workforce and Community Education

Compensation

Full Description

Job Description: • Lead and develop a high-performing web engineering team, fostering a culture of accountability, innovation, and excellence. • Define and enforce development standards and engineering best practices that enable scale and operational efficiency. • Provide strategic technical direction for WordPress multisite architecture, custom development, and complex system integrations. • Collaborate with UX, Marketing, and IT leadership to align technical capabilities with institutional priorities and digital experience goals. • Oversee the design, development, and maintenance of NU’s websites and web applications. • Ensure platforms are mobile-responsive, accessible (WCAG 2.x), and optimized for SEO, speed, and overall performance. • Partner with UX to build and integrate new features like tuition calculators, program comparison tools, and guided pathways that improve the prospective student journey. • Direct troubleshooting and resolution of complex technical issues to maintain site stability and uptime. • Establish a robust QA framework that’s embedded in every stage of development and release. • Define and track KPIs for uptime, performance, accessibility compliance, and error reduction. • Implement structured testing and deployment practices to ensure every launch is stable, secure, and error-free. • Oversee integrations between NU’s websites and key platforms (e.g., Salesforce Marketing Cloud, Viant.ai, Wrench.ai, Lightcast). • Champion the use of APIs, microservices, and modular architectures to enable scalability, flexibility, and secure data flow. • Ensure seamless interoperability across marketing, academic, and IT systems to support personalized, data-driven experiences. • Lead the exploration and piloting of next-generation tools such as AI-assisted content and UX solutions, personalization engines, and advanced DAM platforms. Requirements: • Bachelor’s degree in a related field required; advanced degree preferred. • Seven (7) years of experience in web development, engineering, or DevOps, including WordPress multisite management. • Demonstrated experience leading technical teams in a web engineering environment. • Proven track record managing QA, integrations, and scalable web platforms. • Expertise in WordPress multisite architecture, plugin/theme development, and system administration. • Proficiency in PHP, JavaScript, HTML, CSS, MySQL, Git, and modern frameworks (React, Angular, Node.js). • Strong knowledge of APIs, microservices, and systems integration. • Familiarity with DAM solutions and MarTech/AdTech platforms (Salesforce Marketing Cloud, Viant.ai, Wrench.ai, Lightcast). • Knowledge of accessibility standards (WCAG 2.x), SEO, and performance optimization. • Ability to evaluate, test, and integrate emerging web technologies (including AI-assisted features). Benefits: • comprehensive well-being benefits for you and your family