Woongjin, Inc

Compensation

Full Description

Company Description For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits • Medical Insurance • Vision Insurance • Dental Insurance • 401(k) • Paid Sick hours Job Description • Documentation Management • Prepare, review, and maintain all shipping and receiving documents (BOLs, packing lists, invoices, PODs, etc.). • Ensure compliance with company, customer, and regulatory documentation requirements. • Maintain accurate filing systems (digital and physical) for all logistics-related records. • Communication & Coordination • Act as the primary point of contact between the warehouse team and customers for logistics documentation and service updates. • Coordinate with warehouse staff to track shipments, resolve discrepancies, and provide timely updates to customers. • Support issue resolution by escalating and following up on documentation errors, delivery exceptions, or claims. • Invoicing & Financial Support • Generate, verify, and process logistics-related invoices in alignment with contractual agreements. • Communicate billing details to customers and internal finance teams, ensuring accuracy and timeliness. • Assist in resolving discrepancies in billing, payments, and supporting claims processes. Pay rate: $23-$24/hr. (D.O.E) Qualifications • Bachelor’s degree in Business, Supply Chain Management, Logistics, or related field preferred. • 2+ years of experience in logistics coordination, supply chain operations, or customer service (warehousing experience a plus). • Strong organizational skills with attention to detail and accuracy. • Excellent communication skills (verbal and written) for cross-team and customer interactions. • Proficiency in MS Office (Excel, Word, Outlook); familiarity with ERP/WMS systems preferred. • Ability to manage multiple priorities in a fast-paced environment. Key Competencies • Detail-oriented and process-driven. • Strong problem-solving and follow-up skills. • Customer-focused with ability to build positive relationships. • Adaptability to shifting priorities and time-sensitive tasks. Additional Information All your information will be kept confidential according to EEO guidelines. • ** NO C2C ***