Wolters Kluwer DXG U.S., Inc.

Compensation

Full Description

Principal Full Stack Engineer, AI Platform & Agents Build the GenAI platform that powers critical decisions in healthcare, legal, tax, and compliance industries. Your work will directly shape the future of these fields, enabling faster, safer, and more impactful decision-making at a global scale. -Location: Remote (US/EU) or Hybrid -Work Hours: Must have 9–11 AM CST overlap Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment, with 2 days per week onsite. Candidates not within commuting distance will be considered for remote employment. About this role Our team is building a central GenAI Platform to empower hundreds of product teams across the organization with scalable capabilities for rapid development, validation, and deployment of AI agents. We also drive the development of the most impactful AI agents, ensuring faster delivery and greater impact across multiple domains. With over 20 agents already launched and many more in progress, our work accelerates innovation and improves outcomes in critical industries. You'll join a 100-engineer remote-first team within a larger organization that combines the stability of an established company with the agility of a startup. In this high-autonomy, high-impact role, you'll take problems from concept to production, mentor less experienced engineers, and lead by example. You'll design and ship full-stack systems, shape platform capabilities to empower hundreds of product teams, and directly contribute to the development of the most impactful AI agents. Flagship Agent: UpToDate Expert AI In Health, we’re launching UpToDate Expert AI—a medical research and clinical reasoning agent that transforms the world’s most widely used point‑of‑care knowledge resource into a real‑time medical assistant. Millions of physicians will rely on it to accelerate differential diagnosis, refine treatment decisions, and reduce cognitive load—while maintaining rigorous safety, privacy, and guideline fidelity. Improvements you ship (latency, reliability, hallucination reduction) will translate directly into faster, higher-quality patient care at global scale. Tech stack You don’t need to know all of these on day one, but you should be ready to learn quickly. TypeScript, Node.js, React, Python, LangChain/LangGraph, MCP/A2A, Rust AWS (primary), Azure, GCP; Docker, Terraform, GitHub Actions DocumentDB, DynamoDB, OpenSearch, Azure AI Search Azure OpenAI, AWS Anthropic, Google Gemini GitHub, Confluence, Slack What you’ll do Design and implement full‑stack applications, AI agents, and platform components that enable rapid GenAI agent development, validation, and deployment. Build developer tooling, CI/CD, and observability for safe, fast iteration (evals, canaries, rollout/rollback, cost and quality telemetry). Apply secure SDLC and privacy‑by‑design practices (threat modeling, least privilege). Collaborate with product, UX, and domain experts to deliver customer‑focused solutions with measurable outcomes. Apply current LLM patterns (RAG, retrieval, routing, tool-use, evals) to deliver measurable customer value—faster, more reliable AI systems; reduced time-to-decision; improved trust/safety metrics; and lower cost per query. Lead by example and be heavily hands-on: drive architecture, mentor engineers, and take ownership of larger projects. Team context Org and Sub-teams: Central GenAI Platform within Wolters Kluwer, driving innovation across businesses by creating re-usable platform services and components. Sub-teams are fewer than 10 engineers, focused on platform services or customer-facing agents. Culture and Reporting: We value a "manager of one" mindset, where outcomes matter more than optics. Authority is earned through demonstrated impact, not tenure or title. You’ll report directly to the Director of Engineering, AI Platform. Team Size and Impact: Our globally distributed team of ~100 engineers combines the stability of an established company with the agility of a startup. We are moving fast, and there are many areas where you can have a big impact. Work setup: Remote-first in US or EU, with hybrid options near major offices. Collaboration requires 9–11 AM CST overlap. Occasional travel for team onsites/offsites as needed. Minimum qualifications 8+ years of professional software engineering experience. Strong full‑stack development skills and cloud experience (AWS/Azure/GCP). Expert in at least one, and proficient across the others: AI Agent development and evaluation Backend development Frontend development Cloud services (AWS/Azure/GCP) CI/CD and Infrastructure as Code Site Reliability Engineering (SRE) Quality engineering / testing strategy Secure SDLC and privacy by design Proven track record delivering secure, reliable, cloud‑native systems to production. Excellent problem‑solving, ownership, and cross‑functional communication. Nice to have Proven ability to deliver software products independently or as part of a small, fast-paced team. Experience of taking AI agents from concept to production, including safety evaluations, iterative testing (e.g., A/B testing), and continuous improvement. Experience with LangChain/LangGraph and MCP; vector/RAG systems; OpenSearch. Worked on traditional ML tasks like training, deployment, and monitoring. Understand how LLMs work, their failure modes, and techniques like fine-tuning and model adaptation. Familiarity with regulatory frameworks such as SOC2, HIPAA, etc. To apply Please submit your resume along with a brief cover letter that includes a “Statement of Exceptional Work.” In your cover letter, highlight one of your most impactful projects by addressing the following: Your role and the problem space you were working in The technical and product challenges you faced, and how you addressed them The measurable impact of your work (e.g., metrics, outcomes, improvements) This will help us better understand your approach to solving complex problems and the value you bring to the team. Please do not include any proprietary or confidential information in your submission Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $183,700 - $260,050 Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.