via Remote Rocketship
$70K - 90K a year
Lead patch management and automation for large-scale IT environments using Kaseya and PowerShell.
Extensive experience in systems engineering, patch management, and automation with RMM tools like Kaseya and NinjaOne.
Job Description: • Own GTM tooling strategy for the Post-Sales organization support: Design, manage and execute on a roadmap, ensuring tools are optimized for usability, scale, and effectiveness across our CSP, ADS, and CRM tools • Oversee systems project lifecycles from intake through to completion, partnering cross-functionally with GTM, IT, Procurement and BI teams as appropriate • Work closely with internal stakeholders to understand needs, address pain points, and prioritize requests. • Maintain documentation, training materials, and best practices guides to minimize institutional knowledge and maximize consistency. • Establish yourself as a key resource within the GTM team for best practices and industry standards around scaling through tools Requirements: • At least 4 years’ experience of success in Program Management or Business Systems roles • A strong personal passion for technology and leveraging it to maximize productivity in a business setting. • Proven experience managing GTM tools with a focus on Customer Success (e.g. Planhat, Gainsight), Professional Services (e.g. Kantata, Productive), along with deep familiarity with Salesforce and BI tools. • Comfortable balancing immediate needs with a future vision, managing around ambiguity, and resourceful to create processes to support complex systems, prioritizing solutions that make the most impact. • Excellent communication and interpersonal skills, with the ability to create polished, simplified summaries where appropriate for senior stakeholders. • A detail-oriented and process-driven mindset, that excels at documenting processes, designing workflows, and managing projects with a structured, detail-focused approach Benefits: • Medical, dental and vision insurance • Home Office Setup reimbursement • Flexible Spending Accounts • Monthly Connectivity reimbursement • Employee Assistance Program (EAP) • Short- and Long-term Disability Insurance • Life & Accident Insurance • 401(k) Retirement Savings Plan (with employer match) • Flexible paid time off + 11 paid holidays • Paid leave programs, including parental, pregnancy health, medical and bereavement leave
This job posting was last updated on 3/5/2026