Wittenbach Business Systems LLC

Compensation

Full Description

Description Why work for Wittenbach? Experience a rewarding career with Wittenbach and enjoy a competitive benefits package: Health Insurance: Medical, dental, and vision coverage Financial Protection: Identity theft protection and voluntary life insurance Time Off: Generous PTO starting up to 120 hours after 30 days of employment, plus paid holidays (including your birthday) Employee Support: Access to the Employee Assistance Program and Employee Assistance Fund Retirement Savings: 401(k) retirement plan with employer match Flexible Spending: Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Life Insurance: Employer-paid life insurance, short-term disability, and long-term disability Professional Development: Paid training opportunities and Education Assistance Program Referral Bonus: Earn up to $5,000 for referring new employees Description: Since 1974, Wittenbach has been a leading provider of innovative cash automation and security solutions for financial institutions. Our commitment to customer satisfaction and delivering results has driven our growth. With over 200 highly trained service professionals throughout our service area, we ensure rapid response to our customer’s service needs. The corporate office is in Sparks, Maryland along with regional operations in Hunt Valley, MD, Coatesville, PA and Charlotte, NC. Our Sales and Service footprint spans the Mid-West and East Coast. Job Summary: The Manager of Logistics, Reverse Logistics & Third-Party Warehousing is responsible for overseeing the end-to-end movement, storage, recovery, and disposition of equipment and materials supporting Wittenbach’s security, cash automation, and branch transformation solutions. This role manages outbound logistics to customer sites, inbound and reverse logistics from field removals and upgrades, and day-to-day relationships with third-party warehouses and logistics providers. The ideal candidate brings strong operational discipline, vendor management expertise, and a continuous-improvement mindset to ensure cost-effective, secure, and timely delivery of equipment across a national footprint. Requirements Inventory & Asset Control Maintain visibility and accountability for inventory across warehouses, transit, and field locations Improve inventory accuracy, turnover, and utilization Implement processes to reduce shrink, damage, and obsolescence Support asset tracking for serialized equipment and regulated materials Process Improvement & Cost Management Identify opportunities to streamline logistics and reverse logistics workflows Drive cost reductions through vendor negotiations, consolidation, and process efficiencies Implement best practices for logistics, warehousing, and returns management Leverage data and reporting to inform decisions and forecast capacity needs Cross-Functional Collaboration Partner closely with Field Service, Operations, Project Management, Procurement, Finance, and Sales Support large-scale deployments, branch transformations, and national rollouts Ensure logistics readiness aligns with customer commitments and installation schedules Functional/Technical Skills: Required Experience managing third-party logistics and warehouse providers Strong understanding of inventory management and asset tracking Proven ability to manage multiple priorities in a fast-paced, service-driven environment Preferred Experience supporting field service organizations or nationwide deployments Background in security equipment, financial services hardware, electronics, or regulated assets Familiarity with refurbishment, redeployment, or lifecycle management programs Experience with ERP, WMS, or inventory management systems Education & Experience: Bachelor’s degree in Supply Chain, Logistics, Operations, or related field (or equivalent experience) 5+ years of experience in logistics, reverse logistics, or warehouse management Education and Training (Specify any educational or formal training requirements for this position e.g., areas of specialty, degrees, certifications/licenses.) · Forklift certification required. Scope of Accountability: Will work with the VP of Supply Chain on budgeting. Number of Direct Reports: 0 Due to the nature of our business, qualified candidates must pass a drug, driving and criminal record check prior to being hired. Environmental/Mental/Physical Demands: Hybrid/On-site Flexibility: This position is based in Charlotte and operates on a hybrid or on-site basis depending on specific business needs. Requires regular site visits to third party warehouse and the Charlotte office (both weekly); remote work otherwise. National Footprint: The role involves managing shipments and logistics providers across a national footprint, which may require occasional travel to external facilities or customer sites Third-Party Facilities: Responsibilities include leading on-site audits and performance reviews at third-party warehouses, exposing the manager to standard warehouse environments including loading docks and equipment staging areas Fast-Paced Operations: The environment is service-driven and fast-paced, requiring the ability to manage multiple high-priority logistics and installation schedules simultaneously. Physical Demands Equipment Oversight: The role involves overseeing the movement and storage of heavy and sensitive equipment, such as ATMs, ITMs, cash automation machines, and security systems Inventory Inspections: The manager must lead processes for the inspection and triage of returned hardware, which may involve physical assessment of equipment in various states of repair. Audit Activity: Conducting inventory cycle counts and audits at external facilities requires the physical ability to navigate warehouse floors and inspect serialized assets. High-Value Handling: Must ensure compliance with strict handling requirements for high-value, regulated, and sensitive equipment, requiring high attention to detail and occasional physical monitoring of secure transit protocols Cognitive and Mental Demands Strategic Decision-Making: Required to use data-driven decision-making to optimize freight modes and balance cost against service quality. Cross-Functional Leadership: High mental demand for collaboration and communication across multiple departments, including Field Service, Finance, and Project Management, to support large-scale national rollouts. Operational Discipline: Must maintain constant visibility and accountability for inventory across a complex supply chain involving warehouses, transit, and field locations The final salary offer will depend on several factors, including: Experience: Your level of experience in the relevant field. Knowledge and Skills: Your specific knowledge, skills, and abilities. Ability: Your demonstrated ability to perform the job duties effectively. Geographic Location: The location of the position can influence salary rates. The actual salary offer may vary based on individual qualifications and circumstances.