Wisconsin Foundation and Alumni Association

Compensation

Full Description

Overview The Wisconsin Foundation and Alumni Association (WFAA)*, the private fundraising and alumni relations organization for UW-Madison, is recruiting for a dynamic, self-motivated Development Program Manager to support UW-Madison, School of Human Ecology. The Development Program Manager is an exempt position requiring significant self-directed work as well as demonstration of independent judgment in managing projects, prioritizing responsibilities and time, and communicating progress to team members. This position is a part of a dynamic, fast-paced development team that requires a high level of organizational oversight and leadership to achieve team project goals and objectives. This is a hybrid position that will require you to work on-site in our Madison, WI office location at least two days weekly. Who is WFAA?The Wisconsin Foundation and Alumni Association is a private, nonprofit corporation that encourages individuals and organizations to make gifts to the university and to connect with the UW. In 2014, the UW Foundation merged with the Wisconsin Alumni Association® to better serve a growing population of UW alumni and donors. We believe that private support grows out of good relationships between campus leaders, faculty and program staff who need support, and the alumni and friends who want to invest in UW–Madison. We provide important engagement opportunities to link UW–Madison alumni to each other and to their alma mater, building a strong community of Badgers. Diversity and Inclusion: Just as the university community benefits from differing viewpoints, perspectives, and experiences, inclusion and diversity are imperative for the success of our mission. WFAA values people and the differences that they bring to the organization, and creates an environment in which all staff members and constituents feel respected and have opportunities to thrive. Essential Functions Donor and Campus Relationship Management Serve as primary liaison to unit Advancement/Strategic Communications and Dean’s offices. Triage, negotiate, and respond to all inquiries, requests, donor communication list requests, proposals and issues while continuing efforts to build mutually beneficial relationships, improve communication and collaborative teamwork, and increase campus understanding of the development process. Work in collaboration with the unit’s Advancement/Strategic Communications and Dean’s offices on projects including, but not limited to, the college’s BOV meeting, commencement, emeritus events, bi-weekly meetings, printed materials and information/data pulls. Coordinate with WFAA resources such as Business Intelligence and Research to compile data and other information that better informs high-level strategic planning, donor recognition, stewardship activities for the unit and Dean’s office. In coordination with the events team, plan, implement, and manage all aspects of events designed to identify and cultivate Dean’s prospects and build relationships with existing donors (i.e. Wisconsin Club, Dean’s travel, etc.). Collaborate with directors of development on donor visits to campus, including on-site logistics, greeting and hosting guests, and responding to miscellaneous needs as they arise. Serve as one point of contact for campus inquiries about policies and procedures at WFAA. Assist directors of development with the preparation, signature routing, and final distribution of gift legal documentation (e.g. Memoranda of Agreements, Fund Operation Agreements, Pledge Agreements, etc.) in accordance with established WFAA business processes. Maintain advisory board memberships, donor recognition society memberships, and other affiliated groups within the constituent database. Strategy Development, Planning and Project Execution Work in active partnership with the unit’s Vice President, leadership team, senior development directors and unit’s advancement team (if applicable) to plan, implement, manage and evaluate strategies, initiatives, and projects designed to enhance and advance the unit’s priorities/goals, prospect and donor identification, cultivation, solicitation, and stewardship and successfully move projects to completion. Create and implement consistent standards of practice and procedure that provide exemplary customer service to donors and campus partners. Provide directors of development with materials as requested in preparation for top-tier donor visits in collaboration with Development Program Specialists. Work with WFAA collaborators such as Marketing, Communications, Gift Planning, and others to facilitate team projects and leverage internal resources for a consistent and exceptional donor experience Manage and track the unit’s Key Performance Indicators in coordination with unit Managing Director. This will include supporting accurate entry of data into CRM. Serve as unit CRM subject matter expert for development team and interface with the Business Intelligence Service Center and Development teams. Stewardship In collaboration with campus, directors of development, and the central stewardship team, assist with all aspects of comprehensive stewardship of donors, including gift acknowledgements, milestone thanks, scholarship and faculty award cycles, and impact reporting. Proactively develop and create stewardship recommendations and/or projects in collaboration with the unit’s Vice President, Directors of Development, campus unit leaders (i.e. Advancement/Strategic Communications and Dean’s offices, department Chairs, etc.) and top tier donors. Collaborate with stewardship work groups within the unit and Foundation to review and assess unit stewardship activities and implement new opportunities for growth, meaningful donor engagement and impact reporting (i.e. end of campaign book, Premier gift impact projects). Coordinate and manage the gift impact reporting process for Faculty Endowments. Manage the process for the Dean’s top-tier thank-you letters for the unit. Fund Administration and Management Respond to campus questions regarding unit gifts and funds, identifying issues that require additional review and action, including questions of fund use and compliance. Respond to gift services and donor needs regarding pledges and account recognition. Utilize and generate financial reports related to gift information requests from directors of development or campus partners. Participate in unit fund audit as directed by Finance leadership. Act as unit BUA (business user access) for campus access requests to CRM and WFAA funds. Office Administration Coordinate the direct mailing of solicitations, announcements, event invitations, parking permits, and provide development support for advanced administrative needs when necessary or appropriate (i.e. travel and expense reports, scheduling meetings with multiple constituents and various needs requirements, etc.). Suggest areas for process improvement and assist in improvement implementation. Qualifications Required Qualifications Bachelor’s degree is preferred or an equivalent combination of education and work experience. 3 + years of relevant professional work experience in higher education, non-profit, or fundraising environment Other Qualifications Excellent verbal and written communication skills and strong attention to detail. Ability to judge the relative importance of issues and act independently to address them, applying the appropriate level of urgency to achieve results. Self-motivation, a proactive nature, persistence, flexibility and dependability. Ability to work effectively with a team in an entrepreneurial environment and interact well with all internal and external constituents. Ability to remain calm under pressure; prioritize and manage multiple and sometimes competing tasks, and maintain a high degree of discretion, tact, poise, professionalism, and diplomacy. High degree of proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint); previous experience with database reporting and constituent relationship management software preferred. Demonstrates creativity and resourcefulness by identifying and adapting best practices from outstanding donor relations programs, and by designing visually appealing, brand-aligned materials using tools such as Canva. At WFAA, we are dedicated to creating an inspiring, creative, and respectful work environment for our employees. We offer competitive pay and an outstanding benefits program, including a generous 10% 401k contribution after just one year of service! Join us and be part of a team that values your growth and well-being. Click here to learn more about our employee benefits! The Wisconsin Foundation and Alumni Association is an Equal Opportunity Employer *The Wisconsin Foundation and Alumni Association is the “doing business as” name of the merged organization comprising the University of Wisconsin Foundation (supportuw.org) and the Wisconsin Alumni Association (uwalumni.com). Its legal corporate name is registered as the University of Wisconsin Foundation.