WIN Home Inspection

Compensation

Full Description

Job Description for Client Experience Coordinator (Remote – Chicago Area Preferred): 👉 Do you take pride in creating great experiences for others? WIN Home Inspection is hiring a Client Experience Coordinator to help franchise owners succeed. You’ll blend relationship-building with hands-on collaboration across teams, ensuring clients get responsive support and impactful solutions. What You’ll Do: • Be the main point of contact for franchise owners, building trust and rapport • Champion and coordinate requests with internal marketing, training, and tech teams • Provide responsive, empathetic support and follow-through on client needs • Contribute to projects such as training programs, marketing reviews, and process improvements • Troubleshoot and provide guidance as you grow expertise in our systems What We’re Looking For: • Friendly and empathetic with a flair for marketing • Natural leader with a drive to grow professionally and personally • Quick learner, organized and persistent in getting things done • 4+ years in client service or customer success (preferred but not required) Why WIN • 100% remote role (Chicago-area candidates preferred) • Collaborative, inclusive culture built on respect and growth • Health, dental, vision insurance + PTO + 401(k) match • Career development and advancement opportunities