White Oaks Ear Nose and Throat Specialists

Compensation

Full Description

Synergy Health Partners is looking for a Clinical Manager to run the day-to-day operations of the White Oaks Ear Nose and Throat Specialists clinic located in Northville, MI. This role oversees 20+ staff members in a private practice setting out of which multiple physicians may work on any given day. Under limited supervision, the Clinical Manager plans, directs, and coordinates, the administrative activities of the clinical site. The Clinical Manager manages and oversees all facility operations. The Clinical Manager works with staff leads and other team members to ensure the highest quality care, in line with the organizational model and mission of WOENT. The Clinical Manager works to ensure continued financial performance, ensure satisfied patients via an outcome-based patient-centric model, and a develops and maintains a positive image in the community. Job Duties: • Performs managerial tasks related to staffing, operations, financial matters, facility maintenance, etc. • Oversees the site’s billings, accounting, accounts receivable, collections and accounts payable as well as any communications or directives from the organization’s corporate billing office. Monitors budget usage throughout the year to determine fiscal performance, makes appropriate recommendations/adjustments to Director. • Organizes and assigns duties to employees relating to all office clinical, clerical, and other functions. • Maintains and improves customer satisfaction in the office. Resolves problems and complaints related to site activities or staff. • Develops and maintains an efficient flow of work throughout the practice by enforcing procedures, scheduling directives, and patient flow. Develops and initiates changes when necessary. • Directly oversees registration at the office. Responds to staff and provider requests regarding office issues. • Ensures compliance with established human resources, operational, and other organizational policies and procedures. • Promotes and maintains an office environment that is in compliance with federal, state, & local regulatory agencies. Ensures routine maintenance of equipment. • Reviews and approves weekly time records of all office staff. Monitors vacation requests, family and medical leave, and attendance. • Acts as a liaison between the various departments and providers. • Assures compliance with all organizational policies. • Ensures compliance with all third-party policies and guidelines. Basic Requirements: • Bachelor’s degree in a related field or five years managing a private practice clinical site with multiple physicians. • Superior communication and personnel management skills. • Knowledge of medical practice operations. • Supervisory experience. Preferred Qualifications: • At least ten years working in a medical setting. • Experience managing ten or more employees. • Experience developing budgets and revenue projections for clinical sites. • Personnel mediation and dispute resolution training. Company DescriptionWOENT is a group of ENT practices joined together in order to focus on having a positive and permanent relationship with members of the Southeastern Michigan community. The physician members of our practice total over 100 years of medical experience and leverage that to deliver top of the line patient care. WOENT is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.