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WC

White Cap

via Workday

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Operations Training Specialist

Anywhere
Full-time
Posted 12/10/2025
Direct Apply
Key Skills:
Data Analysis
Process Improvement
Workflow Optimization
Training & Development

Compensation

Salary Range

$70K - 90K a year

Responsibilities

Delivering operational training, developing training materials, and assessing training effectiveness.

Requirements

Requires 2-5 years of experience in a related field, knowledge of adult learning, and proficiency in MS365 and operational systems.

Full Description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary Responsible for the delivery of training courses, job aids, and reference manuals to meet the developmental objectives of targeted audiences. Expected to deliver training and troubleshooting for systems and processes in areas of fabrication, rebar operations, shipping, and transportation management. Major Tasks, Responsibilities and Key Accountabilities Delivers operational training materials and facilitates all individual and group training sessions. Researches training curriculum to support current training platforms designed to support program goals and objectives. Conducts pre and post-training session analysis to determine the overall effectiveness of the session. Tracks, assess, evaluates, and measures the effectiveness of all training delivered. Monitors team feedback to ensure incorporation of feedback into training programs to maximize ROI. Nature and Scope Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data. Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process. May provide general guidance/direction to or train junior-level support or professional personnel. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Typically requires overnight travel up to 75% of the time. Education and Experience Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas. Preferred Qualifications Major airport access Willing to travel up to 75% of the time Minimal weekend travel required MS365 knowledge (Excel, Outlook, Word, Power Point) Multiple project tracking and reporting Previous experience with adult learning Learning and Development document creation involvement Distribution Operational knowledge including rentals, fabrication, warehouse, sales, transportation, safety, and purchasing. Strong presentation skills to facilitate training to groups and/or individuals Oracle system experience Advanced customer service skills This position may be remote, or hybrid based on location. Eligible candidates residing in the greater Atlanta area will be asked to work two days a week in our Doraville, GA Field Support Center. If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you. White Cap Supply Holdings, LLC ("White Cap") serves as a one-stop shop providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, residential and infrastructure end markets. White Cap operates nearly 400 branches across the U.S. and Canada with approximately 7,000 employees, and offers nearly 450,000 SKUs to approximately 150,000 customers. White Cap includes the Brafasco and NCA brands in Canada and multiple brands that fall under Construction Supply Group. White Cap was previously known as HD Supply Construction & Industrial and became an independent company in October 2020.

This job posting was last updated on 12/11/2025

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