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Our client is a leader in the commercial cleaning industry and is seeking an experienced Senior Commercial Cleaning Operations Manager to oversee operations, providing a fully remote work opportunity. This key role involves developing and implementing efficient operational strategies, managing a dispersed team of cleaning professionals, and ensuring the highest standards of cleanliness and customer satisfaction across multiple client sites. You will be responsible for optimizing resource allocation, managing budgets, implementing quality control measures, and ensuring compliance with health, safety, and environmental regulations. The ideal candidate will have a strong background in facilities management, janitorial services, or a related operational role, with proven experience in leading and motivating remote teams. Responsibilities include developing and refining cleaning protocols, conducting site inspections (virtually and occasionally on-site as needed), managing supply procurement, and addressing client concerns promptly and effectively. You must possess excellent organizational, problem-solving, and communication skills, with the ability to manage complex operational challenges in a remote setting. Experience with cleaning management software and technology solutions is highly desirable. This position requires a proactive approach to identifying areas for improvement, implementing best practices, and driving operational excellence. You will play a critical role in ensuring the consistent delivery of high-quality cleaning services, maintaining strong client relationships, and contributing to the overall success and growth of the organization. The ability to train and develop staff, uphold company values, and adapt to evolving client needs is essential for success. This is a unique opportunity to lead and shape the operational framework of a growing service organization from the comfort of your home. Key Responsibilities: Develop and implement strategic operational plans for commercial cleaning services. Manage and lead a remote team of cleaning supervisors and staff. Ensure consistent delivery of high-quality cleaning services. Oversee budget management and resource allocation. Implement and enforce health, safety, and environmental standards. Conduct quality assurance inspections and client satisfaction assessments. Manage vendor relationships and supply chain for cleaning materials. Develop and optimize cleaning protocols and procedures. Address client inquiries and resolve operational issues effectively. Drive continuous improvement in operational efficiency and service delivery. Qualifications: Bachelor's degree in Business Administration, Operations Management, or a related field; relevant certifications are a plus. 7+ years of experience in operations management, preferably in the commercial cleaning or facilities management sector. Proven experience managing remote teams and dispersed operations. Strong understanding of cleaning techniques, supplies, and equipment. Excellent knowledge of health, safety, and environmental regulations. Proficiency in operations management software and technology. Exceptional leadership, communication, and problem-solving skills. Ability to manage budgets and control costs effectively. Strong organizational and time management abilities. Customer-focused approach with a commitment to service excellence.