WEX

Compensation

Full Description

Job Description: • Define the enterprise enablement vision, strategy, and multi-year roadmap aligned to Health & Benefits business priorities. • Translate strategy into operating plans, quarterly priorities, and execution roadmaps for internal and customer enablement teams. • Establish governance, prioritization, and intake models to focus enablement efforts on the highest-impact initiatives. • Ensure all enablement approaches are scalable, repeatable, and sustainable. • Establish and lead the Enablement CoE to define standards, frameworks, governance, and best practices across internal and customer-facing teams. • Design and deliver role-based enablement for Account Management, Account Services/Support, and Onboarding/Implementation teams. Requirements: • 10+ years of experience in enablement, customer success, operations, learning & development, or related fields; fintech, SaaS, or benefits administration experience preferred. • Proven experience building enablement frameworks or Centers of Excellence with measurable outcomes. • Strong strategic and operational skills with the ability to translate strategy into execution. • Demonstrated success influencing cross-functionally without direct ownership. • Experience partnering with Sales Enablement, Product, Marketing, Operations, Legal, and Compliance. • Excellent communication, facilitation, and program management skills. • Data-driven mindset with experience leveraging metrics, NPS, and customer insights. Benefits: • health, dental and vision insurances • retirement savings plan • paid time off • health savings account • flexible spending accounts • life insurance • disability insurance • tuition reimbursement