Western Market - Ferndale

Compensation

Full Description

Western Market Employment Benefits • Employee household discount • Medical, dental, and vision insurance • 401k retirement plan option • AFLAC supplemental insurance • Employee assistance program _____________________________________ Reports To: Executive Chef Position Summary: The Prepared Foods Manager is responsible for oversight of the entire Prepared Food Department, its programs, and its personnel. This position requires the production of high-quality dishes and their merchandising; the maintenance of the highest food safety and cleanliness standards; and achieving weekly labor budget, profit margin, and waste control guidelines as established by the Culinary Team managers. This is a supervisory position. This position has hiring and firing responsibilities. Essential Duties & Responsibilities: • Recruit and select qualified individuals for department staffing needs. • Prioritize and delegate daily, weekly, and monthly tasks to staff as appropriate. • Instruct staff in proper food preparation techniques; proper food storage guidelines; proper sanitation and safety regulations; and proper and safe operation of all kitchen equipment and utensils. • Ensure that staff understands daily expectations, performance goals, and production goals. • Develop and accurately prepare recipes. • Order products and supplies. • Coordinate with the Executive Chef to set standards for product mix and quality, customer service, budgeting, and minimizing waste. • Receive and check orders, submit invoices, and manage credits/returns. • Ensure product is at the correct price point for a 75–80% scratch-made margin, 55% hand-touched margin, 40% vendor margin, 60% Sandwich margin. • Budget Department labor for a 27–30% target, as directed by the Executive Chef, and schedule employees according to department needs. • Ensure products are well merchandised, stocked, and rotated. • Maintain appropriate inventory levels. • Set appropriate specials during specials weeks to feature products. • Coordinate appropriate signage for products. • Coordinate product with Marketing Coordinator for demo and sampling. • Coordinate with the Executive Chef and/or Upper Management to make supply and service requests as needed. • Manage vendor relationships in a professional manner. • Attend local food shows as requested by the Executive Chef and place purchase orders for products on show deals. • Execute personnel scheduling for the grab-and-go and services cases, soup bar, sandwich program, and hot foods programs to maximize product availability. • Participate in Culinary Team and Manager meetings. • Participate in regular check-ins with the Executive Chef hiring and firing responsibilities. • Maintain predictable, consistent, and reliable attendance for scheduled shifts. Other Responsibilities & Duties: • Ensure follow-up of department phone calls and messages. • Contact contractors and service providers directly to arrange appointments. • Assist customers throughout other departments. • Follow-up on customer requests as designated. Required Qualifications & Skills: • Good communication skills, both oral and written. • Excellent customer service abilities. • Positive attitude. • Experience working as a contributing and effective team member. • Excellent work ethic that emphasizes efficiency, precision, and Servant Leadership. • Ability to take direction and follow instructions. • Ability to switch tasks efficiently and effectively. • Willingness to learn new skills. • Must have extensive knowledge of scratch cooking and large-scale production cooking, including: broad knowledge of meat, produce, dairy, and grains; vegan and gluten-free cooking; world foods; food trends. • Must be ServSafe Manager certified or hold an equivalent certification. • Must have management experience in a production kitchen environment (e.g. catering; restaurant; food service) • Ability to train new personnel. • Ability to generate turns and product movement. • Ability to optimize product mix for profit margin and overall program diversity. • Ability to process invoices and returns. Special Considerations: • Ability to regularly lift up to 75 lbs. • Working conditions include a fast-paced retail environment that involves long intervals of standing, crouching and reaching while moving product. Exposure to extreme cold (coolers and freezers) and heat (cooking equipment) for extended periods of time. Some outdoor work is required; some exposure to typical seasonal Michigan weather conditions • Communication Skills: intermediate. • Mathematical Skills: high. • Reasoning Ability: high. • Equipment used: deep fryer; rotisserie oven; convection oven; food processor; slicers/dicers; safety equipment; knives; knife sharpeners; Hobart scale; flat top grill; robot coupe; emulsion blender; char grill ovens; deli slicers. • Computer skills: POS System; Google Drive; email; Microsoft Office Suite. Hours per Week: 45 FLSA Classification: Salary exempt This role may require additional duties within the scope of the department’s operational needs and in alignment with your skills. Job responsibilities may evolve based on business needs, and the Company will work with employees to formalize significant changes, ensure proper training, and review compensation as needed. _____________________________________ Western Market provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Western Market complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Western Market expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Western Market’s employees to perform their job duties may result in discipline up to and including discharge. It is the policy of Western Market to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. Western Market is prepared to modify or adjust the work environment to make reasonable accommodations to the known physical or mental limitations of the employee to enable the employee to perform the essential functions of the position for which the employee has been hired or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.