West Dearborn Dental

Compensation

Full Description

EXPERIENCE REQUIRED Job Summary We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant dental team. This dual-role position offers an exciting opportunity to provide exceptional patient care while managing front desk operations seamlessly. The ideal candidate will be energetic, detail-oriented, and passionate about delivering outstanding service in a fast-paced dental environment. You will play a vital role in supporting clinical procedures, managing patient interactions, and ensuring smooth administrative workflows. This paid position is perfect for someone eager to grow their career in dental healthcare, combining clinical assistance with administrative excellence. Responsibilities • Greet patients warmly upon arrival, verify insurance information, and assist with patient intake processes. • Schedule appointments efficiently using dental practice management software. • Verify insurance coverage and benefits, including insurance verification. • Prepare treatment rooms and assist dentists during procedures by passing instruments, maintaining sterilization protocols, and ensuring patient comfort. • Maintain accurate and detailed dental records, including documentation review of treatment plans, progress notes, and medical histories within Electronic Health Record (EHR) • Handle multi-line phone systems with professionalism, providing excellent patient service and addressing inquiries promptly. • Collect payments, process medical collections when necessary, and perform medical billing tasks with attention to detail. • Ensure compliance with HIPAA regulations by safeguarding patient information and maintaining confidentiality at all times. • Assist with administrative tasks including filing medical records, managing office supplies, and supporting clinic operations to enhance overall office efficiency. Qualifications • Prior experience working in a dental clinic or medical office environment is highly preferred; clinic experience is a plus. • Excellent customer service skills with professional phone etiquette and the ability to handle multi-line phone systems confidently. • Knowledge of HIPAA compliance standards and health information management protocols. • Computer proficiency in Microsoft Office applications such as Word and Excel is required; experience with dental practice management software is preferred. Job Type: Part-time Pay: $18.00 - $23.00 per hour Work Location: In person