WebstaurantStore

Compensation

Full Description

Job Summary Design & Media makes things work at Webstaurant—for our customers, our employees, and our brands. We solve problems with craft and creativity. We’re looking for a Director of Graphic Design who brings clarity, direction, and momentum to our growing creative organization. This role leads multiple design managers and team leads, guiding a 30-person graphic design team that shapes the visual expression of our brands. The Director ensures our design practice consistently produces excellent experiences, recognizable brands, and forward-thinking creative work that advances business goals The right person balances creative vision with operational structure. They know how to lead design leaders, build scalable systems, and partner cross-functionally to make design a strategic advantage for the business. Remote Work Qualifications • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. • Access to a home router and modem. • A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). • A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. • The desire and ability to work and communicate with other team members via chat, webcam, etc. • Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). We only accept W-2 candidates, H-1B sponsorship is not available. Responsibilities Creative / Practice (20%) • Define and uphold the creative vision, standards, and methodology for the design organization • Champion design quality and consistency across all touchpoints • Ensure design work reflects a clear understanding of brand, customer, and business context • Provide strategic creative direction and constructive feedback to managers and leads People (25%) • Lead and mentor design managers and leads, supporting their growth as both creative and people leaders • Foster a culture that values collaboration, curiosity, and craft • Partner with senior leadership on hiring, performance, and development plans • Maintain strong team health through clear expectations, communication, and accountability Business (30%) • Align design priorities with core initiatives and marketing strategies • Partner with cross-functional leaders to plan, scope, and resource • Advocate for design as a driver of measurable business value and brand equity • Translate business needs into clear creative direction and frameworks for execution Operations (25%) • Build and maintain processes that support efficiency, transparency, and high output • Oversee staffing and capacity planning across teams • Ensure smooth coordination and communication between design, content, marketing, and production teams • Continuously refine how work moves from intake to delivery to improve quality, efficiency and team experience Physical Requirements • Work is performed while sitting/standing and interfacing with a personal computer. • Requires the ability to communicate effectively using speech, vision, and hearing. • Requires the regular use of hands for simple grasping and fine manipulations. • Requires occasional bending, squatting, crawling, climbing, and reaching. • Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs. Qualifications Experience • 15+ years of experience leading large creative teams (20+ designers) through managers and leads • Strong track record of elevating design quality and aligning creative work with business goals • Expertise in brand systems, campaign design, and cross-channel creative execution • Experience managing creative operations, workflows, and design systems at scale • Proficiency in Adobe Creative Suite and Figma; experience in motion or digital design a plus Education This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Desired Traits & Skills • Visionary yet pragmatic; able to connect big ideas to real outcomes • Excellent communicator with influence across creative and business functions • Empathetic leader who builds trust and empowers others to lead • Passionate about clarity, consistency, and craft • Thrives in a collaborative, fast-moving environment