via Workable
$31K - 52K a year
Responding to customer inquiries, processing orders, handling complaints, and updating records to ensure a positive customer experience.
Excellent English communication skills, reliable internet, attention to detail, ability to multitask, and U.S. residency.
WB Cargo Service is looking for a Customer Service Assistant (Remote) based in Philadelphia. This is a part-time, fully remote position perfect for organized, communicative individuals. No prior experience is required — full training provided. Pay rate: $15–$25 per hour, depending on performance and availability. Responsibilities Respond to customer inquiries via email or chat. Process order information and assist with delivery tracking. Handle complaints and provide quick solutions. Update customer records in the system. Follow communication procedures accurately. Support the service team with daily tasks. Ensure a positive customer experience. Qualifications Excellent written and verbal English. Reliable internet connection. Strong attention to detail. Ability to multitask efficiently. Professional and friendly attitude. Self-motivated and organized. Must reside and be authorized to work in the U.S. Benefits Remote and flexible work schedule. Comprehensive training provided. Supportive management team. Weekly or bi-weekly pay options. Growth and advancement potential. Positive and inclusive work environment. Stable part-time opportunity. If you enjoy helping people and want a remote role with flexibility, apply today and join our growing U.S. support team!
This job posting was last updated on 1/15/2026