Water Worx Services, Inc.

Compensation

Full Description

Water Worx Services, Inc. is seeking qualified applicants for the full-time Administrative Assistant position. This position is responsible for a variety of activities related to the company’s overall success. Our success is built from the dedicated service of each one of our team members. The Administrative Assistant will be instrumental in the company’s core values as core focus is at the forefront of what we do. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Director of Administration. This position does not have any management responsibilities. CLASS CHARACTERISTICS An Administrative Assistant, or Administrative Aide, is responsible for supporting an administrative professional to help them stay organized and complete tasks that allow them to focus on more advanced responsibilities. Their duties include organizing meetings for Administrators, greeting office visitors, and composing documents on behalf of Administrators. SALARY RANGE Part time: $20.00 - $27.00 per hour QUALIFICATIONS Knowledge of: o Proven experience in a similar role. o Proven financial systems management experience. o Good IT and communication skills. o Record keeping and report preparation techniques and practices. o Business arithmetic and statistical techniques. o Safe work methods and safety practices pertaining to the work. o Basic computer software related to work. o Word, Excel, and PowerPoint. o Outlook (email system). o Telephone skills. o English usage, spelling, vocabulary, grammar, and punctuation. o Techniques for dealing effectively with the public, vendors, contractors, and company staff in person and over the telephone. o Techniques for effectively representing the company in contacts with governmental agencies, contractors, property management representatives, and the public. o Techniques for providing a high level of customer service to the public, in person, and over the telephone. Ability to: o Understand construction terminology and be able to communicate with customers. o Multitask many aspects of clerical office jobs with little supervision. o Answer telephone and determine who to transfer calls to. o Work though difficult problems and solve things with little direction. o Develop and maintain accurate logs, reports, and written records of work performed. o Lift up to 15 lbs. with or without assistance. o Follow department policies and procedures related to assigned duties. o Organize own work, set priorities, and meet critical time deadlines. o Use English effectively to communicate in person, over the telephone, and in writing. o Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. EXAMPLES OF DUTIES Examples of Typical Job Functions: Duties may include, but are not limited to the following: o Must meet the Company’s culture characteristics and demonstrate them daily. o Job knowledge and competence will be demonstrated daily by successful completion of job-related skills. o Will adhere to all company and departmental policies and established procedures. o Serve as the company’s point of contact for service customers. o Update customer records in company database. o Assist with the administrative needs for projects such as permitting and meetings. o Answer incoming phone calls and direct them to appropriate staff members. o Assist the Service Manager with service records and reports. o Assist the Director of Finance. o Contributes to team effort by accomplishing additional assignments per management direction. o Resolves discrepancies by collecting and analyzing information. o Other duties as assigned. Experience and Training Guidelines: Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: o 5+ years in customer service administrative role preferred. o Exceptional written and oral communication skills. o Superb organizational skills. o Proficient with office software programs such as Microsoft Word, Microsoft Excel, and Knowify Training: Equivalent to the completion of the twelfth (12th) grade. License or Certificate: Valid North Carolina, class C, driver's license with satisfactory driving record. Job Type: Full-time Pay: $20.00 - $27.00 per hour Expected hours: 40 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Life insurance • Paid time off • Referral program • Vision insurance Work Location: In person