WarrCloud Inc.

Compensation

Full Description

Job Description: • Execute store builds, DMS integration, and system validation • Troubleshoot access issues across CDK, DealerTrack, Reynolds, and more • Troubleshoot build errors, including VM setup failures and DMS issues (e.g., missing ROs) • Collaborate with Development on integrator setup and vendor-specific workflows (e.g., OXLO for Ford) • Maintain, build documentation, and update Jira tasks • Provide post-integration support: resolve connectivity issues, MFA failures, credential lockouts, and other technical blockers • Join post-live validation calls if needed to confirm store activation • Partner with Deployment and Training to align launch timelines and ensure stores stay operational Requirements: • Technical aptitude (VPN, MFA, credential workflows) • Experience with dealership systems (CDK, DealerTrack, Reynolds) and vendor platforms • Strong communication and documentation skills • Ability to work independently and pivot quickly • Familiarity with Jira, Confluence, or similar tools • Knowledge of standard MFA setups (Microsoft Authenticator, Google Authenticator, FortiToken, CiscoAnyConnect, DUO, etc.) • Bonus: prior experience in onboarding, implementation, or IT support Benefits: • 100% Covered Medical • Unlimited/Flexible PTO Policy • Stock Options • Remote Work Flexibility • 10 Paid Holidays Per Year