W. H. Insurance Brokerage Inc

Compensation

Full Description

Job Summary We are seeking a professional and organized Office Clerk and Receptionist to join our team. This role is essential in maintaining smooth office operations, providing exceptional customer service, and managing administrative tasks efficiently. The ideal candidate will have strong computer skills, excellent communication abilities, and experience in office management or clerical support. Bilingual skills are a plus to assist a diverse client base. This position offers an opportunity to work in a dynamic environment where organizational skills and attention to detail are highly valued. Responsibilities • Greet visitors and clients at the front desk with professionalism and courtesy • Manage multi-line phone systems, screen calls, and direct inquiries appropriately • Handle data entry, filing, and document proofreading to ensure accuracy and organization • Utilize Microsoft Office, Google Workspace, and QuickBooks for daily administrative tasks • Schedule appointments, manage calendars, and coordinate meetings efficiently • Provide customer support through excellent phone etiquette and responsive communication • Assist with office management duties including supply inventory and mail distribution • Maintain confidentiality of sensitive information and adhere to company policies • Support bookkeeping activities as needed, including basic invoicing and record keeping • Perform general clerical duties such as typing, photocopying, and organizing files Skills • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications • Strong computer literacy with experience in data entry and office management software like QuickBooks • Excellent organizational skills with the ability to multitask effectively in a fast-paced environment • Exceptional communication skills, both verbal and written; phone etiquette is essential • Bilingual abilities are preferred to assist diverse clients and staff members • Previous office or clerical experience is highly desirable; familiarity with medical or dental receptionist duties is a plus • Ability to handle front desk responsibilities with professionalism and friendliness • Strong time management skills to prioritize tasks efficiently • Attention to detail for proofreading documents and managing records accurately • Personal assistant or administrative support experience can be advantageous for this role Job Types: Full-time, Part-time Pay: $18.00 - $30.00 per hour Expected hours: 36 per week Work Location: In person