$63K - 109K a year
Develop, research, test, and implement business process improvements and system changes, lead teams, evaluate impacts, and provide post-implementation support.
Bachelor’s degree or equivalent, 4+ years experience in data gathering, financial and risk analysis, project planning, business process analytics, and strong communication and leadership skills.
Develop, research, test, and implement business process improvements, procedures, and system changes. Use independent judgment to gather and evaluate information to make recommendations for improvements to business processes or systems. Develop alternative views and future business needs to assist management in making business changes to stay ahead of the competition Research the external market and internal business to find and leverage patterns and best practices to improve business processes Apply advanced analysis skills in the development of business process models, procedures, and systems Lead teams to continually look at process improvement strategies for business processes and systems Evaluate business process changes to identify and document business impacts and benefits at a corporate level Act as subject matter expert to provide business requirements for process improvements and system enhancements Conduct effective interviews/research to determine and document the stakeholders, business needs, and requirements Serve as a mentor for requirement methodology and analysis best practices Review technical design deliverables to ensure business objectives are reached Assist business stakeholders in designing user acceptance testing, defect reporting, and resolution, with the ability to lead others in these activities Identification of training and development materials, communications of changes, manuals, etc Provide post-implementation support, such as problem resolution, adjustments to new procedures, and change management Develop presentations of materials, models, findings, plans, and/or conclusions Job Specifications Typically has the following skills or abilities: Bachelor’s Degree in Business Administration or related field, or equivalent experience 4+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations 4+ years of experience with financial and risk analysis, making recommendations, and preparing business cases, including cost-benefit analysis 4+ years of in-depth knowledge of project planning techniques and methodologies 4+ years of experience with business process analytics using Excel, flowcharting, activity diagrams, and workflow models Demonstrated ability to document, propose, negotiate, and present approaches and solutions Ability to visualize and create plans for future business outcomes and changes Thorough understanding of business implications, project interdependencies, and system interfaces Strong conflict management skills Proficient at facilitating meetings and negotiating across all levels of the organization Ability to multitask and work in a team environment Proven ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups at all levels of the organization Regularly exercise discretion and independent judgment in the performance of job duties #LI-VISIONCARE Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. Salary Ranges: $63,000.00 - $108,675.00 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies. At VSP Vision, we’re all about seeing potential—literally! We believe that everyone deserves access to quality vision care, and we’re on a mission to make that happen. With nearly 70 years in the eye health industry, our team is driven by compassion, care, and a shared mission to help people see every possibility. When you join our global family of nearly 15,000 teammates, you’re stepping into a world where innovation meets impact. We value collaboration, inclusion, and making sure that everyone feels they belong. Ready to grow your career in an environment that’s as supportive as it is inspiring? Then VSP is the place for you. Let’s work together to create a clearer, brighter future—one person at a time. Follow your heart to VSP! #VisionWithHeart
This job posting was last updated on 9/8/2025