VSEEN

Compensation

Full Description

Print Project Manager/Customer Service VSEEN New York, New York, United States (On-site) Job Description: · Handle print and specialty projects from inception (original request) through quoting, questions, being awarded the job, proofing, production, and satisfactory receival of the job · Establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for interaction and ensuring that all customer requirements are completely met. · Manage telephone calls professionally, efficiently and with good communication skills. · Work as a sales liaison in order to generate revenue · Receive specs and administer price quotes within 24-48 hours of receipt of request · Recommend or guide clients within the specs of the project · Negotiate with client on pricing, timing and all deliverables clearly and concisely. · Serve as the primary internal representative of our organization and convey to the customer a sense of expertise in our printing services and capabilities. · Communicate effectively with Management, Sales, and Production by informing and updating them regularly to ensure that sales and customer objectives are met. · Work with all departments to ensure the clients receive the smoothest process possible from inquiry to payment · Use established systems in order for accurate reporting on quotes, jobs won/lost, errors, etc. · Follow established systems and procedures. Qualifications/Skills: · Knowledge of the digital print and offset print process and print buying skills (5 years) · Graphic Design knowledge and familiarity of Adobe Suites a plus · Organized · Time Management Skills · Prioritization Skills · Communication Skills – verbal and written · Ability to take direction from management · Compliance with all processes · Escalation Skills · Negotiating Skills · The ability to maintain a cool, calm demeanor under pressure situations · Must be able to work both autonomously and in a team environment • *Purchasing and vendor process negotiating a plus