Voxidea

Compensation

Full Description

💻 Work from Home | Advance Your Career as an Intake Specialist in Personal Injury Law 💻 Join Voxidea as an Intake Specialist and be the first point of contact for individuals seeking legal assistance in personal injury law. Play a pivotal role in gathering case details, coordinating consultations, and ensuring a compassionate and professional client experience. If you're bilingual, detail-oriented, and passionate about helping others, apply today! 🚀✨ 🎯 What you will be doing: • Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience. 🤝 • Collect important information to understand client needs and assess how the firm can help. 📝 • Listen empathetically to individuals and guide them to appropriate resources within or outside the firm. 💬 • Complete legal forms and manage records of customer interactions. 📋 • Schedule and coordinate consultations with legal experts. 📅 • Follow up with clients to ensure their needs are met or provide additional support. 🔄 • Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork. 📑 Requirements What You'll Need • Holds a bachelor's degree. 🎓 • Has 3+ years of experience in customer service, appointment setting, or interpretation roles at contact centers. 💼 • Is proficient in managing calendars and information flow with accuracy and efficiency. 📆✉️ • Has previous experience in sales, customer service, or a legal background (preferred). 🏅 • Demonstrates excellent organizational and time-management skills. 🏅 • Maintains discretion and confidentiality when handling sensitive information. 🔒 • Permanently resides in the U.S. 🌍 • Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. 💻 Benefits Why Join Stafi • 100% remote, multicultural environment • Make a real impact by helping others succeed • Growth opportunities and continuous learning Join a company that values people, growth, and purpose — apply today and help us shape the future of remote legal support.