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[ad_1] Workforce Management Scheduling Analyst Job Details: Key Responsibilities: • Scheduling: Create and maintain employee schedules, taking into account staffing needs, shift preferences, and other relevant factors to ensure optimal workforce allocation. • Vacation Management: Process and track vacation requests, coordinate vacation schedules to minimize disruptions, and ensure sufficient coverage during peak hours. • Time-Off Reconciliation: Perform in-depth reconciliations of time-off requests within the Aspect system, ensuring accurate recording and adherence to company policies. • System Expertise: Utilize your expertise in the Aspect system to troubleshoot issues, provide support to team members, and optimize system utilization for effective intraday management. • Reporting: Generate and analyze scheduling reports to identify trends, discrepancies, and areas for improvement, and make data-driven recommendations. • Collaboration: Collaborate with various teams, including HR, Operations, and Training, to ensure alignment between staffing needs and available resources. Qualifications: • Prior experience in an intraday management role, with a deep understanding of workforce management principles and practices. • Proficiency in using the Aspect/Alvaria system for intraday and scheduling functions is required • Strong analytical and problem-solving skills to reconcile time-off and scheduling discrepancies. • Excellent organizational and communication skills. • Ability to work in a fast-paced, dynamic environment and make real-time decisions. • Detail-oriented with a commitment to accuracy. • Proactive and self-motivated, with the ability to take initiative and drive improvements. • The pay range for this position is $26.50 per hour. We also offer medical, dental, and vision benefits. • Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one’s employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one’s right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status. #J-18808-Ljbffr [ad_2]