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Job title: Construction Project Coordinator Company: Highland Construction Job description: Highland Construction and Restoration is a family owned and operated Restoration Company serving Southeastern North Carolina since 1981. Highland’s success was born of our founders’ skill and ability to get the job done right. It impressed the first Insurance Adjuster we ever worked with back in 1981 so much, he just kept right on giving us more and more claims. Highland expertise is in guiding homeowners and businesses through the restoration process and rebuilding/repairing their property. Areas of specific expertise include fire, smoke, water, wind and storm damage repair, and mold remediation. Commercial and residential remodeling are also offered. Highland is in need of an experienced Project Coordinator for the Raleigh, NC market. This position is full-time with benefits and incentives. Construction Project Coordinator Job Responsibilities include: • Answer phones and route calls. • Complete referral form and collect all relevant information. • Work with Estimators and management to evaluate “non-program” opportunities. • Enter new job assignments in the system including XactAnalysis, PSA and PJM. • Be the initial point of contact from property owners and representatives from USAA, and Contractor Connection. • Communicate with property owners to obtain paperwork, work authorizations, and certificates of completion. • Schedules Estimators for initial site visits. • Assign and schedule Project Managers to new projects based on location and work load. • Monitors project progress by serving as “Air Traffic Controller”, to include facilitating and documenting weekly contact with customer or providers such as Contractor Connection and insurance companies. • Serves as customer service representative, answering incoming phone calls, and resolving service problems and delegating warranty calls. • Track progress of jobs and ensure purchase orders and invoices are current. • Reviews and processes vendor invoices for payment. Generates and sends invoices promptly. • Keeps job files current by filing paperwork in a timely manner. • Pursues and collects payments for deductible payments, work-in-process draws, and completed projects payments, including picking up checks out of the office as needed. • Follow-up on delinquent payments on a weekly basis at a minimum, through phone calls, Email’s or collection letters as appropriate. Document all contacts in the system. • Monitor projects in PSA, PJM and XactAnalysis, verifying estimates match and all supplements and change orders are posted correctly. • Update notes in both software systems as appropriate. • Assist customers with processing paperwork for mortgage companies, to including requesting payment draws and inspections. • Review Project Managers’ purchase requests, verifying requests against budget estimates. • Issues purchase requests to subcontractors and suppliers. • Track subcontractor and supplier credits and back charges, and assists in resolution of discrepancies. • Work with other coordinators to maintain a list of approved subcontractors and to send packets to new subcontractors and vendors. Processes completed packets when received. Assist in monitoring and updating subcontractor insurance. • Scan payments and job completion documents and save as attachments in the system with the appropriate job file. • Process invoices and payments and make deposits as needed. • Ensure frequent communication with customers and ensure excellent customer service. • Perform other duties as assigned by Management. Coordinator Skills and Qualifications: Decision Making, Teamwork, Documentation Skills, Basic Accounting Knowledge, Customer Service, Quality Focus, Problem Solving, Listening, Phone Skills, Resolving Conflict, Multi-Tasking. All applicants must pass a background check, drug screen, and have a clean driving record to be considered for employment. Highland offers the following benefits to full-time employees: • Health Insurance, Life Insurance • Vision and Dental Insurance • Short term disability • 401K • Paid time off and paid holidays Powered by JazzHR Expected salary: Location: Raleigh, NC Job date: Sat, 08 Oct 2022 22:36:45 GMT Apply for the job now!