VIVIDREACH

Compensation

Full Description

VIVIDREACH is shaking up the world of telecommunications by helping clients connect more efficiently, clearly, and meaningfully with their customers—and now, we’re looking for a Customer Service Team Member to help us take our service and sales services to the next level. If you're passionate about delivering standout customer experiences, thrive in a fast-paced environment, and are eager to work alongside a high-performing sales team, the Customer Service Team Member role at VIVIDREACH will be your perfect fit. As a Customer Service Team Member, you’ll support our expanding sales initiatives by being the bridge between our customers and our clients. You won’t just be supporting—you’ll be learning, growing, and developing the kind of skills that lead to serious advancement, especially in sales, service, or client relations. What You’ll Do as a Customer Service Team Member: • Act as the first point of contact for customer inquiries in a direct setting, providing product insights and expert-level service • Support the sales team by providing sales support in an outreach capacity, entering orders, and ensuring accurate information flows through every customer touchpoint • Maintain detailed customer records and follow up on post-sales and enrollment support • Collaborate with fellow Customer Service Team Members to ensure communication and processes are seamless and customer-focused Who We’re Looking For in a Customer Service Team Member: • Entry-level or prior experience in customer service, sales support, or a client-facing role is a plus • Passionate about helping people and solving problems creatively • Clear and confident communicator with strong written and verbal skills • Able to manage multiple priorities in a sales-driven, deadline-oriented environment • A team player ready to grow into roles with more responsibility—including in sales Why You’ll Love Being a Customer Service Team Member at VIVIDREACH: • You'll be surrounded by an ambitious, supportive team in both customer service and sales • You’ll gain full visibility into the sales process, helping shape the customer journey from start to finish • We provide real career growth opportunities, including potential promotion into sales or leadership roles • Enjoy competitive compensation, performance-based bonuses, and a culture that celebrates innovation and initiative Job Type: Full-time Pay: $900.00 - $1,400.00 per week Benefits: • 401(k) Work Location: In person