Vive Property Management

Compensation

Full Description

Job description Are you a perfectionist at all things at work? Do you thrive in a multitasking environment where every day is different? Can you hold others accountable but also turn on the charm when you need to? If the answers are yes, then please apply to become part of the team! -------------------------------------------------------------------------- 2 STEP APPLICATION PROCESS 1. Click to apply on Indeed -AND- 2. Copy and paste the link below and answer brief questionnaire: https://go.cultureindex.com/p/UtFwKa8u3Frqn9VBb1 Job Summary: The Property Manager leads on-site operations to drive occupancy, revenue and resident satisfaction, while ensuring compliance with policies and procedures. This role will oversee all aspects of property management to include leasing, resident relations, maintenance, improvement, general administration and Tax Credit compliance (where applicable). Leadership/Supervisory Responsibilities: ● People Leadership: Oversees daily workflow of property staff, driving property performance (Assistant Property Manager, Leasing Agents, Maintenance Supervisor and/or Maintenance Techs) ● Recruiting: Assists Regional Manager in the identification, interviewing, onboarding and training of property staff. ● Team Development: Responsible for coaching/developing property staff to performance, as well as delivering performance/correctional feedback and evaluations. Duties/Responsibilities: * ● Leasing: Develop and execute property leasing plan to include marketing of open units, tenant screening and lease enforcement, ensuring compliance with all applicable laws and regulations. o Conduct property tours for potential tenants and provide information on available units o Follow up on leads, process applications and finalize lease agreements o Partner with local community resources for voucher participation and compliance. o Identify and execute on opportunities to increase rent with new leases and renewals in support of property financial goals. o Responsible for meeting or exceeding site occupancy target rates. ● Resident Relations: Serve as the point of contact for tenant needs and communication to facilitate an excellent resident experience to include: o Onboarding/Move in of new residents o Regular communication to residents throughout their lease period o Timely response to inquiries and resolution of complaints o Oversight of maintenance workflow and work order completion o Enforcement of lease agreements ● Property Appearance & Maintenance: Responsible for proactive property upkeep, coordination of maintenance/vendor activities and supporting property improvements to include: o Conducting regular property inspections to maintain curb appeal, ensure a safe, clean environment and identify maintenance issues o Oversight of property repairs through work order prioritization and completion with maintenance and vendor resources o Partnering with Renovation Manager, maintenance team and vendors to complete unit turns and capital improvements ● Financial & Administrative Upkeep: Manage property operating budget to control expenses and meet financial objectives to include: o Maintain accurate records of rent rolls, expenses, work orders and tenant interactions o Track rent collections and manage delinquent accounts, meeting or exceeding delinquency target rates o Utilization of AppFolio property management system as core system to record property operational activities, financials and compliance ● Compliance (where applicable): Ensure property is LIHTC compliant by: o Creating and maintaining Tenant Income Certifications (TICs) for initial leases and renewals o Work with compliance team to provide property specific data to complete Tenant Selection Procedures (TSPs) for the property o Coordinating with Regional Manager and Vive compliance resources to ensure timely submission and correction of required compliance documentation • NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization. This job description in no way states that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as requested by their supervisor or manager in compliance with Federal and State Laws. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Requirements are representative of minimum levels of knowledge, skill and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. Required Experience, Skills & Education: ● 2+ years of experience in multi-family property management ● 1+ years supervisory experience to include onsite maintenance or other property related staff (preferred); Familiarity with facilities management principles required ● Proven track record of developing and executing occupancy and leasing strategies to drive property performance ● Strong knowledge of leasing procedures and landlord/tenant laws ● Excellent communication and customer service skills ● Demonstrated ability to independently prioritize tasks and meet deadlines in a fast-paced environment ● Strong knowledge of LIHTC (Low-Income Tax Credit) regulations and demonstrated proficiency in meeting compliance requirements (preferred) ● Proficient in data entry and demonstrated ability to meet time sensitive administrative tasks ● Possession of property management license (or willingness to obtain) in states where required. Physical Requirements: ● Must be able to frequently lift up to 20 lbs. and occasionally up to 60lbs. ● Able to sit up to 4 hours continuously, as well as walk and stand as needed up to 2 hours periodically. ● Must be able to move about a property, pushing/pulling, walking stairs and kneeling frequently, climbing required occasionally. Job Type: Full-time Pay: $55,000.00 - $60,000.00 per year Benefits: • Paid time off Ability to Commute: • Raleigh, NC 27606 (Preferred) Ability to Relocate: • Raleigh, NC 27606: Relocate before starting work (Preferred) Work Location: In person