Vive Property Management

Compensation

Full Description

Property Maintenance Technician Full Time ($22-25/hour) • Are you a perfectionist at all things at work? • Do you have the patience and focus to do routine and repetitive maintenance, but also the ability to handle a curveball when it comes up? • Do you prefer working on things or tasks, but can turn on the charm for customer service? If the answers are yes, then please apply to become part of the team! -------------------------------------------------------------------------- 2 STEP APPLICATION PROCESS • Click to apply on Indeed -AND- • Copy and paste the link below and answer brief questionnaire: https://go.cultureindex.com/p/hVPFDwORUst46eJOr4 -------------------------------------------------------------------------- Job Title: Property Maintenance Tech Location: Raleigh, NC Job Summary: The Maintenance Technician is responsible for managing and maintaining the working condition of assigned property(s), completing unit turns, and work orders, while providing exceptional service to our residents. Leadership/Supervisory Responsibilities: ● Vendor Partnerships: While this position does not have any Vive employee direct reports, Maintenance Techs may be asked to provide onsite direction to 3rd party vendors onsite assisting with complex work orders, unit turns or property renovations. Duties/Responsibilities: * ● Property Maintenance & Repairs: Responsible for ensuring a safe and maintained property by conducting preventative maintenance checks on building systems and grounds, completing assigned work orders, and prioritizing emergency repairs as identified or reported by residents. o Execute on work orders as prioritized and directed by location Property Manager. o Perform repairs on appliances, HVAC, Plumbing and electrical systems o Document reoccurring maintenance issues and coordinate with Property Manager on a plan to address. o Complete administrative tasks and special projects as assigned. o Participate in on-call rotation. o Maintain tools for daily use. o Meet or exceed response time targets for both routine work orders and emergency response requests. ● Unit Turns & Renovations: Execute on timely completion of unit turn and property renovation tasks under the direction of both the Property and Renovation Managers o Assist with minor renovations and upgrades, coordinating with outside vendors for project completion when required. o Meet or exceed unit turn time goals in a timely to minimize vacancy downtime. ● Purchasing, Inventory & Reporting: Responsible for purchasing of necessary supplies per project, maintaining an accurate inventory of tools and supplies and recording/documenting all work order, unit turn and renovation project tasks in the property management system o Maintain accurate records of materials used, submitting receipts and documentation promptly. o Monitor inventory of essential supplies and coordinate with vendors for restocking at competitive prices. o Complete accurate reporting of work orders, receipts for expenses, hours to complete and completion photos for all tasks. o Utilize AppFolio property management system to receive and record work order completion. o Assist with managing project costs through the usage of company purchase accounts with key vendors (Lowes, THD, HD Supply). • NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization. This job description in no way states that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as requested by their supervisor or manager in compliance with Federal and State Laws. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Requirements are representative of minimum levels of knowledge, skill and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. Required Experience, Skills & Education: ● Demonstrated understanding of basic household maintenance – landscaping, painting, dry wall, plumbing, electrical, HVAC – with 1+ years of experience in a multi-family maintenance or construction trade role preferred. ● Ability to successfully perform basic household repairs within a specified timeframe, manage and prioritize multiple requests and accurately record maintenance activities and costs. ● Able to work in independently in a fast-paced environment with a demonstrated record of attendance and a roll up your sleeves / all hands-on deck mentality ● Able to work some nights and weekends for emergency calls ● Outstanding written, grammar, & verbal communication skills with ability to interact with all levels of an organization, provide excellent service to residents, communicate and coordinate with outside vendors ● Ability to use a laptop, smartphone, and office equipment for timesheets, mileage reports, and work orders. ● Transportation & Tools Requirements: Requires reliable transportation, a valid driver’s license and must possess tools to complete maintenance tasks (specialty tools provided) Physical Requirements: ● Must be able to frequently lift up to 60lbs. Ability to move up to 100lbs (assisted) from time to time. ● Able to work in multiple environments (indoor and outdoor) ● Must be able to move about a property, pushing/pulling, walking stairs, kneeling and climbing frequently. Job Type: Full-time Pay: $22.00 - $25.00 per hour Benefits: • Paid time off Ability to Commute: • Raleigh, NC 27606 (Required) Ability to Relocate: • Raleigh, NC 27606: Relocate before starting work (Required) Work Location: In person